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SAP Hybris PCM OverviewUNIXBusinessApplication

SAP Hybris PCM is #8 ranked solution in top Master Data Management (MDM) Software tools. PeerSpot users give SAP Hybris PCM an average rating of 8.0 out of 10. SAP Hybris PCM is most commonly compared to Informatica PIM: SAP Hybris PCM vs Informatica PIM. SAP Hybris PCM is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
Buyer's Guide

Download the Master Data Management (MDM) Software Buyer's Guide including reviews and more. Updated: September 2022

What is SAP Hybris PCM?

Hybris PCM provides a collaborative environment for product managers, pricers and marketers to develop and publish rich customer experiences. It lets you achieve this at the speed of business - in hours, not days or weeks. With all your business and product content in one place, you can provide a seamless omni-channel experience for customers and bring new products to market rapidly and easily.

SAP Hybris PCM was previously known as SAP Hybris Product Content Management.

SAP Hybris PCM Customers

NHS 24, Wholesale Sports Outdoor Outfitters, Nu Skin Enterprises Inc., FC Bayern Munchen AG, Tumi, The Kellogg Company

SAP Hybris PCM Video

Archived SAP Hybris PCM Reviews (more than two years old)

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PeerSpot user
Director/ Entrepreneur/ SAP CRM Functional
Controls product data for channels from one source.

What is most valuable?

  • Controls product data for all channels from one single source
  • Contains and provide a single face related to products across all channels
  • Classifies and categorizes products, manages catalog versions, and imports multiple supplier catalogs

How has it helped my organization?

Our implementation provides the business with the ability to cope with a high volume of orders per day, quickly and successfully in a diversified configurable environment.

What needs improvement?

The solution needs flexibility to integrate into discount, vouchers, and orders.

For how long have I used the solution?

We have been using this solution for two years.

Buyer's Guide
Master Data Management (MDM) Software
September 2022
Find out what your peers are saying about SAP, SAS, TIBCO and others in Master Data Management (MDM) Software. Updated: September 2022.
635,513 professionals have used our research since 2012.

What was my experience with deployment of the solution?

There were some issues in deployment. In the future, we may use the multi-system integration into the system.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and support?

Customer Service:

Customer service was good.

Technical Support:

We never used technical support.

Which solution did I use previously and why did I switch?

We used SAP Traditional PCM and ISA.

How was the initial setup?

The setup was complex in terms of integration and resources.

What about the implementation team?

We did a self-augmentation.

What's my experience with pricing, setup cost, and licensing?

Choose the right resources and plan ahead.

Which other solutions did I evaluate?

We evaluated Oracle PCM and Salesforce.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1062 - PeerSpot reviewer
Tech Support Staff at a tech company with 51-200 employees
PCM is a tool for master data management or enterprise information management used to build and maintain a unique and clean master entity that is free from problems associated with data quality.

Valuable Features:

• PCM is a tool used to manage, predict, and monitor multi-year data projects, and avoid failure of programs. • PCM updates businesses on compliance regulations and has the capability of saving businesses a lot of money, and therefore, data integration costs are greatly reduced. • PCM allows businesses to work on governance of data that may have been put aside, and assists with service oriented architecture. • PCM solves data issues with enterprise project management and projects of business intelligence.

Room for Improvement:

Purchasing this tool was quite expensive. It requires skills and knowledge to use it, as well as time, but you can start only with the attributes that you need.

Other Advice:

PCM is a very important tool in creating a reliable customer data source that is centralized with no duplicates, thus increasing master data redundancy. Master data is the data entities that cannot be transacted. It ensures that there is control and consistency in all processes involved. PCM can also be used in data collection, consolidation, distribution, storage, and classification, as well as detection and correction of errors.Our customer data is now redundant, as we had duplicate data.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user