What is our primary use case?
I use it for the wholesale business. It is accounting software, not a very advanced ERP with all the new features you can find in ERP. However, it is a good fit for small to midsize companies since it has a lot of features.
It is not a service, however, I can run it with my POS Insight, and there are many things that come out of the box. It is good for small to midsize companies because they do not need many advanced features.
Regarding the cost, it is cheap. I pay a one-time fee instead of a monthly license fee per user.
What is most valuable?
There are three or four things that I consider valuable features. It is good for a company that needs something small. I don't have experience with the new Sage 100.
Sage is good for companies that do not need advanced features and do not want to pay a monthly license fee per user.
What needs improvement?
While the software may not be very expensive, it lacks many advanced features found in other software. There are not many extensions available compared to other ERP platforms. The technology is a little bit behind, especially web technology.
For how long have I used the solution?
I have used the solution for 20 years.
What do I think about the stability of the solution?
I do not have major problems daily with the software itself. The only issue is the lack of features, and this was known from the beginning. Everyone knows this is a limitation of Sage one hundred.
What do I think about the scalability of the solution?
Scalability is good, however, not for more than 100 users. The database does not use SQL Server, so performance is not very fast in the main areas. There is a limit on performance sometimes.
For a small business with not too many employees or users, there are no difficulties. I have experience with different company sizes. For example, I had setups with five and 50 users, and it worked for this type of business without major difficulties in daily use.
How are customer service and support?
For me, it is a ten because I did not have any problems or issues. They supported me in all critical times for customization and implementation without any delays or gaps.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Other modern software like Odoo, Microsoft or Oracle products may provide more features, however, the price cannot be compared.
How was the initial setup?
It depends on how many features I want to use out of the box. If I do not need any special configurations or new user field definitions, I can run it in about one week, implement and configure everything, and start using it.
What about the implementation team?
One person is enough for implementation. As long as that person is an expert in the software and has knowledge about accounting, they can implement it effectively.
What was our ROI?
If I do not need advanced features, very basic Sage is straightforward, and it is a good software.
Which other solutions did I evaluate?
If I need advanced features like modern software, I need to consider alternatives like Automatic or Odoo.
What other advice do I have?
The solution is very good. However, for very small companies, maybe a cloud service is better. Other software like QuickBooks may work well if you do not have many employees and require simple invoicing and inventory. This software, though, is a bit more advanced compared to QuickBooks, offering flexibility, multi-user capability, and options for application development.
It connects directly to the database for reporting or external systems, which is beneficial for companies needing more advanced features. However, if I need a very complex system, Sage might not be suitable.
Overall, I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
