IT Central Station is now PeerSpot: Here's why

Rocket Servergraph OverviewUNIXBusinessApplication

Buyer's Guide

Download the Backup and Recovery Software Buyer's Guide including reviews and more. Updated: July 2022

What is Rocket Servergraph?

Rocket® Servergraph® solutions make it easy to understand what's happening in your backup environment. You can automate daily backups and get prioritized real-time alerts, and get insight into heterogeneous backup environments from a single view.

Rocket Servergraph Customers

Albert Einstein Healthcare Network, Celerity Limited, Cristie Nordic, Fiserv

Rocket Servergraph Video

Archived Rocket Servergraph Reviews (more than two years old)

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
PeerSpot user
Senior Systems Analyst at a newspaper with 1,001-5,000 employees
Vendor
The product pays for itself in productivity gain

What is most valuable?

  • Failed backup reporting
  • System generated alerts for predefined conditions
  • Predictive events
  • Historical reporting
  • Trending analysis

How has it helped my organization?

  • Requires less oversight of our backup products.
  • Gets us to the potential problem areas before they happen.

What needs improvement?

TSM is the most robust product in their lineup that I am aware of. I also use it for NetWorker and Data Domain, and they have made so many improvements over the last couple years. They are constantly listening to users and making improvements.

For how long have I used the solution?

Wow, maybe 10 years.

Buyer's Guide
Backup and Recovery Software
July 2022
Find out what your peers are saying about Rocket Software, Bocada, Veeam Software and others in Backup and Recovery Software. Updated: July 2022.
621,327 professionals have used our research since 2012.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None, this is a strong point.

How are customer service and support?

Customer Service:

10 out of 10.

Technical Support:

I have not found a company with a better support team in recent years. While other organizations' support have seemed to become less robust, ServerGraph has continues to excel in this area. This is the only organization that I can meet readily with developers, when warranted.

Which solution did I use previously and why did I switch?

Tried using TSM, now Spectrum Protect, Networker and Datadomain supplied the reporting and management tools.

How was the initial setup?

The setup could not be easier. Rocket is there with you every step of the way.

What about the implementation team?

In-house, having no prior experience with the product.

What was our ROI?

The product pays for itself in productivity gain. We also realized a benefit from reclaiming valuable resources which we were able to detect that otherwise would have gone unnoticed.

What's my experience with pricing, setup cost, and licensing?

Give it a try. It is quick, easy, and a great value.

Which other solutions did I evaluate?

Yes.

What other advice do I have?

Give it a try. You have nothing to lose and so much to gain.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Administrator at a government with 1,001-5,000 employees
Real User
Allows one person to do the work that several did before

What is most valuable?

Tivoli Storage Manager Administration Console has the ability to easily sort columns of information, then by using auto filter quickly narrow things down to find or modify exactly what I am interested in.

How has it helped my organization?

It has allowed one person to do the work that several did before, sometimes even remotely or from home.

For how long have I used the solution?

Over four years.

What was my experience with deployment of the solution?

A few glitches, but support got us through them easily.

What do I think about the stability of the solution?

No, it has been an extremely stable installation.

What do I think about the scalability of the solution?

No, we just recently upgraded our TSM (Spectrum Protect) installation and Servergraph picked it up right away.

How are customer service and technical support?

Customer Service:

Probably a nine out of 10.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

Just the Administration Center or Operations Center interface, which was rather cumbersome.

How was the initial setup?

Getting the Linux server set up was initially challenging, but support was very good.

What about the implementation team?

In-house with phone support from Servergraph.

What was our ROI?

Have not actually calculated that yet.

What's my experience with pricing, setup cost, and licensing?

It has been a very good value for us.

Which other solutions did I evaluate?

We did look at other vendors, but it was several years ago.

What other advice do I have?

Very good product with very good support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Backup and Recovery Software
July 2022
Find out what your peers are saying about Rocket Software, Bocada, Veeam Software and others in Backup and Recovery Software. Updated: July 2022.
621,327 professionals have used our research since 2012.
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Real User
Top 10
It saves time checking the daily logs of servers

What is most valuable?

  • TSM GUI administration: Excellent daily backup completed and failed dashboard.
  • Deduplication features: Storage gives daily overall percentage of completed backup.

How has it helped my organization?

It saves time checking the daily logs of servers. I can see if the server is backed up successfully, then I know if I can recover it.

What needs improvement?

None.

For how long have I used the solution?

Over six years.

What was my experience with deployment of the solution?

No, but I wish it was run on Windows.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

IBM Reporting tools. Difficult to write custom and basic reports, which were very limited. This software gives more reporting for management purposes.

How was the initial setup?

Straightforward. Less than 30 minutes.

What about the implementation team?

Servergraph came onsite. Product was installed already from documentation. They came onsite check to make sure that there were no issues.

What was our ROI?

It has saved me on average four to five hours of manual reporting for management. It can be configured for many years.

What's my experience with pricing, setup cost, and licensing?

Yes. You should buy and deploy. It is good.

Which other solutions did I evaluate?

Yes, Stor Storage. I did not like the support and service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user