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Buyer's Guide
Operating Systems (OS) for Business
September 2022
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Franco PaoloCarranza - PeerSpot reviewer
Founder and CEO at Applied Labs
Real User
Low-cost open source operating system with better security and quick support
Pros and Cons
  • "This open source operating system promotes very secure environments with less possibility of being attacked. Support for this system is great because of its quick SLA."
  • "Its interface could be improved and made richer."

What is our primary use case?

We started with Ubuntu Linux as our initial path to start developing our own software. If a customer wants us to manage a different technology for them, we can do that. For now, for new projects that are made from scratch, we use our own technologies, and those are built over Linux.

What is most valuable?

Here's what I like most about Ubuntu Linux: the support we get from the factory, from the vendor.

I also find value in being able to test things with the community and learning more about the solutions that have been proven, so we can start to elaborate more and be able to pass to production more reliable information.

In the last five years, open source was not known, or it wasn't trusted much, but the industry knows that open source is the way to go as long as you work with the right vendor. Open source is here to stay, but it would always be dependent on the right partner, because there is a lot of open source software, but if they are not maintained, secured, or controlled, they are just like a train without a driver.

Based on all these, we love Linux, especially because of what we have learned in the last two months: We started to migrate customers from Microsoft SQL from Windows to Linux because the performance you can get from Linux with SQL from Microsoft, it's unparalleled.

You have more advantage from the power of Linux and you can cut off the cost of an operating system by using Linux with Microsoft SQL. We are starting to do that in the enterprise market because we believe that is a great step for them to reduce costs and to start making more powerful ETLs and queries, and faster processes, at a better price, because Linux is much more affordable.

Even in the Cloud, you'll find that a Windows instance is $400, while a Linux instance running SQL is $100 a month. It's a good thing here in Latin America, where we are going to start doing this. We are also seeing that there is a great opportunity in other countries in Europe.

We provide support for Red Hat, CentOS, and other distributions, but we have a solid relationship with Ubuntu Linux, with Canonical. We are a partner. With this solution, we are able to do more. We are able to explore a lot.

With Linux from Red Hat, we have been asked to manage, because in Peru, there were not many companies that had the knowledge to manage the workloads, but we prefer to use Canonical.

If a customer comes and asks us to manage their Red Hat Linux servers, we can definitely think about it because we have the skill. In our team, we have LPIC-1 engineers specialized in Linux so we can run any workloads over Linux.

Ubuntu Linux is very good.

There is a big advantage in security when using Ubuntu Linux that you will not have in the Windows environments short-term. When you have this relationship with Linux and you start working with very secure environments, there's less possibility of being directly attacked by a group of hackers. You will lose less data and you will have a more reliable ecosystem.

What needs improvement?

What I'd like to see included in the next release of Ubuntu Linux is for the interfaces to become richer, so they'll have the capability to absorb traditional and normal technologies.

For example, Canonical makes such high-end technologies to run and manage several servers at the same time, but they couldn't succeed because they were focusing all their efforts on just Linux-based systems.

If someone starts by providing things to assess and migrate the workloads you have in a data center where you have 200 to 300 Windows instances, you can provide some studies to these executive directors and say: "Today you're spending this money on licensing and operations, and you're getting 40% of your operational performance. If you start running Linux and you move your workloads into Linux, you'll be able to cut costs, and you'll get more out of your operational performance which you can present and provide data to your end customers more quickly and safely."

What we need to have is more tools to access the Windows environment of Ubuntu Linux, so we'll be able to say: "These are opportunities for your operational expenditure and cost cutting. These can help make your company better and allow you to provide more data to your customers more quickly." 

Having more tools in the next release that can help provide information to executives: letting them know that there's money waiting in those opportunities for migration and change, is what I'd like to see.

For how long have I used the solution?

We've been using Linux for more than 10 years.

How are customer service and support?

Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will get to you quickly with the answers and information you need. For any subscription, it's good if you have a great SLA.

If you need a subscription and you need answers, go with Ubuntu Linux. If you have the right partner and you need an answer, your partner will always have it as well.

The support team always replies with the answers to your questions.

As an MSP, I reply within 10 minutes to my customers. I'm also basing this on other companies who are able to respond very fast to their customers' needs, so it depends on the kind of subscription and the SLA.

What's my experience with pricing, setup cost, and licensing?

The price of Ubuntu Linux is more affordable.

Which other solutions did I evaluate?

We evaluated CentOS and Red Hat.

What other advice do I have?

I have more than 20 years experience in providing MSP services for enterprises and the government.

We've been exploring the market. We are located in Peru, so we designed our own technology and we've been exploring a number of technologies from several providers. What we did was to create technology locally and based that technology on the best practices of several brands.

For example, we talked with Silver Peak, we talked with Fortinet and Juniper and other providers, because the major problem in the industry was the pricing and the licensing models. What we did was to create our own technology in Peru, then we provide this technology as a service, as a managed service provider. That's what we've been doing.

We provide the consultancy, then we provide the hardware, then we manage, but they don't need to buy it. They just need to rent it for the period of time stated on their contract, then we provide the full managed services for that.

We started as a hardware appliance on-premises, but the time and the conditions of the market forced us to start preparing a virtual cloud appliance because as Amazon, IBM, and other companies were using the Cloud, we started to make these laboratories to enable our device to pass through traffic over the Cloud, on any cloud. We started to use a virtual appliance. We started to use the Cloud.

Now, we have a hybrid model where some of our main devices are located in the Cloud, but we have a satellite and it's called a hub. This hub is installed on the local data center and its availability is found on several other providers. In this way, we can start and we can continue to monitor everything without experiencing loss, because sometimes data centers have this downtime.

We can keep working with other devices that are connected. We made a load balancing with DNS. We have a DNS solution that provides this, so it also responds to unavailability. If we have a problem, what we do is we keep tracking, monitoring, and providing KPIs for customers, and if something happens, we can respond within 10 to 15 minutes.

Many companies have a monitoring system. They can use PRTG. They can use free open source devices, but they don't have awareness. They have the monitoring systems, but they don't have time to remain seated to watch all those KPIs and sensors. What we did was to create an escalating model where the most valuable information our customer needs is the availability of their core systems.

We always take great care and we provide notifications not only about the downtime. It's not about the values because there is a big difference between a DDoS attack and just another load of our applications. We know those patterns. We're usually notified about anomalous patterns, security, etc. Today, in both the government and private sectors, attackers are scanning all the time. As we have an IDS solution, we are able to detect some anomalous patterns on the main sites and on the application.

In applications, we have developed IM (identity management) solutions. This software also tracks all the users getting into an application. When we notice that there is anomalous pattern, we're notified, so we block because we are using the zero-trust concept.

The zero-trust concept is a concept that makes us more reliable, because if you are a collaborator, or an employee, and you have a computer, a tablet, and a mobile phone, and you have access to our applications, we will know that you are not connected to your device trying to get into an application. We will ask you if you are the person trying to get in and we will authorize and permit you to get into an application through this identity access management solution that provides you access to the applications, but at the same time, we are providing you access to parts of the application you have permission to access.

This is a great accomplishment in Peru because we created something very competitive, in terms of Okta or AWS Cognito: it's their standard solution. We created that here in Peru, so we are trying to push this technology outside to make the people know about it. It's a mix of things because if you try to make just a firewall and start checking just the IDS and IPS, and you don't start checking the application itself, plus you don't start checking other patterns, you will have less information. What we are trying to do is to be more holistic on how a person works in the company to protect both their information and their access to the applications.

It's very holistic. We are mixing bare metal security. We are using a WAF (web application firewall) that we made here. It's a universal thing. At the same time, we are using the identity management platform. We made it for protection at that level. We are making several layers for the security, and also to provide the whole holistic pattern to our customers.

This is why our customers stay longer with us. Each customer we have today has been with us for more than five years, and they renew their contracts with us because they feel so comfortable with us, and we are well-trusted.

Customers just need to ask us if they can do something specific, if they can explore, because what we usually do and build for them are laboratories. We are making proof of concepts of new products because customers want to move forward and try new products. This is what enables us to keep the customers and have them renew their contracts, so they can move forward with new products. This is a good thing for us, and we are able to retain customers who have been with us in the last 10 years, for example.

We didn't experience many issues with Linux because we started using it early. The first solution I provided was 15 years ago, when we worked with a telco and this telco wanted to go to the enterprise market to sell IT services. What I proposed was to build a Platform as a Service to protect their information real-time. It's called continuous data protection. We installed all those in Linux.

We have extensive experience doing that and we started with data continuity for data centers. We started to replicate data a lot, even for a core bank located here in Peru. They were one of our first big customers and we had a five-year contract with them.

We didn't find many challenges at the beginning with Linux, because we started to build software over there, but then when we started to manage very big logs, we decided to build another software, in another instance, to start distributing the data and have more information and visibility for our customers.

We also developed a software over Linux to compress the traffic in transit. We made a lot of those. We didn't face any challenges because we have been working a lot with Linux.

We learned a lot. We learned how to build software over Linux and in several languages because we needed to build interfaces for end users. We also needed to build the backend. Our backend technology today has not yet been used a lot. We are using HTML technologies for the frontend. We have a team to do that. We also managed several, general things for any of our distributions. It depends on the function we would like to add to these appliances.

For example, for a network appliance, we are making our own distribution with Ubuntu Linux, but with some customizations to make it work lighter and easier on our dashboards. It's networking.

When we want to use Ubuntu Linux to develop software, we prepare those devices to run those workloads and make good backend servers and frontend servers. For example, for the IM (identity management) solution we made, we built it over Ubuntu Linux, but we are not yet using it at the backend. We are using the standard Open IDZ, but we made our own version for it to run effectively and be able to integrate this granular part of the permissions, because that is a simple way to make an identity management solution.

When you need to connect applications and provide granular permissions to the applications based on profiles and start from the FAP: If you have a new employee and this employee needs to have a lifecycle, plus permissions to applications, there is another integration we make with our software. We've been working a lot on that part to create this fully integrated software for identity management and application permission management. It's very nice.

The advice I would give to others who are looking into implementing Ubuntu Linux is that they need to start working with a partner. They need to start working with laboratories and start assessing. They need to start assessing what the company pain is because a few years ago we had been invited to talk for a country who was submerged in several taxes by paying Microsoft and some other companies with proprietary software. We saw that the companies in this country were spending a lot of money on Active Directory, SQL servers, and other technologies that the customers have been using for so many years. When we showed them how they can transform this into an open source technology package of assorted tools, and that they were easy to manage and to learn, they started to study it.

If a company wants to move forward with the world of Linux for improvements, savings, and start operating differently, they need to start working with a peer who has then done this for years, to make it aspirational, who would be able to tell them that they were using this technology, that they migrated their infrastructure and their solutions to open source, to Linux, because they needed to do that, and they succeed. They should start from there. They would want to start from laboratories and start passing to production the things that they can manage. First, with a partner, then they can run a team made up of people who can manage this new technology.

It's the right path. It's what they need to look at. If Microsoft didn't want to put SQL or Linux, they would be closing too many doors that they have today. Microsoft has grown bigger because they are open to the world of Linux. Microsoft has been saying that they are using Linux on the network and on other parts. It's the future. For example, we are using MongoDB. It's a great document database and doesn't have anything to do with SQL servers. They have no relation.

Companies need to explore. They need to start exploring new things and make these laboratories. If they start making these laboratories, they'll have opportunities to save money and make their operational performance better. They'll have a great migration to a new set of technologies.

Ratings for Ubuntu Linux will depend on the country and the culture. There are some companies who want to invest on the subscriptions. At the beginning, it would be best to invest on a partner instead of the subscription, because you'll really be able to take advantage of a subscription when you have an understanding of Linux. If you don't understand Linux yet, you should invest more in a partner who really knows about it, who can start traveling with you in this journey of migration.

Once you have everything up and running, that's the time you can select which subscriptions you need, but if you have a good partner, your partner will be able to give support about the subscription. Ubuntu Linux is the only one that doesn't need a subscription to work in an LTS version, unlike Red Hat and other distributions that where a subscription is mandatory. For Ubuntu Linux, you just need to buy a subscription on an LTS version in Canonical when you really need it.

I prioritized having a good partner first, then we went for a subscription to provide compliance to my operating systems that needed that compliance grade. You don't need to waste time and money in a subscription if you have the right partner on your side. There are two ways to look at this: the subscription cost and your partner who can manage everything properly.

Ubuntu Linux is a great solution, so if I'll rate it from one to ten, with one being the worst and ten being the best, it's a ten for me.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Presales Consultant/ Engineer at a wholesaler/distributor with 10,001+ employees
Real User
Top 5Leaderboard
Relegated to a test bench, and therefore is no longer stable
Pros and Cons
  • "CentOS is very efficient and very powerful with many capabilities."
  • "I was using CentOS because it was very stable, and now it's not."

What is our primary use case?

It can be used for data centers to run the servers.

CentOS is a test bench for Red Hat. When Red Hat is testing new software, they will test it out in CentOS and Fedora. They will give it to the public, the public will complain about all the issues, then they will fix it, and include it in Red Hat.

I am not using it for the organization. However, I am using it in the business. For example, I help many clients back up Linux servers or protect Linux servers. But I am a Linux user at home, and I have been implementing products that revolve around Linux.

What is most valuable?

CentOS was one of the best Linux distributions out there. There was no community-based operating system like CentOS, except for Red Hat.

CentOS is very efficient and very powerful with many capabilities.

Anyone who has been using CentOs from the beginning of time has been using it because it has been a stable platform. Many companies have made solutions based on CentOS because it was a stable platform.

What needs improvement?

Unfortunately, Red Hat has changed the direction of the project.

The community is shocked that CentOS is no longer that stable branch, it's that development branch. 

They have now started a new project that some vendors are involved with, which is called Rocky Linux. 

Rocky Linux is a new Linux distribution that continues with what the community started with CentOS. The community now is making creating their own CentOS, because of Red Hat's decision to make this CentOS a test bench.

Most of the vendors in the market right now are making appliances, whether it be a firewall or a storage appliance, and most of them are using CentOS. Imagine the impact this will have on the vendors, on an international level, because they are relying on CentOS to be the most stable Linux distribution, and they chose the solution based on stability.

Red Hat made the decision of making CentOS a test bench, which means it will no longer be stable. Vendors will either push the new unstable update to customers, which is not something they would likely do or they would need to change to another Linux distribution.

It's a major decision for many companies to make. Because it is now a test bench many people are forced to change.

I was using CentOS because it was very stable, and now it's not. Will I use it? No. 

The main reason people use CentOS was because of its stability. Now that the stability has been compromised, no one will use it, unless they are Red Hat developers. The people who are learning Red Hat will also like it. But for us, the community, who might have been relying on CentOS as being a very stable platform, we will discard it.

For how long have I used the solution?

I have been using CentOS for five years.

We used version CentOS 6, and CentOS 7, but the latest one is CentOS 8.

What do I think about the stability of the solution?

CentOS had proven to be very stable, but now with the updates, CentOS is not the stable operating system that it used to be. 

How are customer service and technical support?

CentOS is not supported commercially. CentOS is a community project. If you have any issue, you open the forums online, you post about it, and they solve it for you. 

Red Hat is the one that is charging for it. You can buy Red Hat and purchase support from them and they'll support you.

How was the initial setup?

If you know your way around Linux, then it is easy to install CentOS.

Most of it is the command line. There is a graphical user interface installation, but if you know CentOS, you don't want to do anything with the graphics. Instead, you will want to do everything with the command line, otherwise, you should consider Ubuntu.

What about the implementation team?

I can install any Linux on my own, with no worries.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees for CentOS. It's a DPL project, there is no licensing cost.

What other advice do I have?

CentOS, Red Hat, Oracle Linux, and Fedora all share the same binaries, they have the exact same distribution, with very minor differences. 

CentOS started as a community project, a community enterprise operating system. It's basically free Red Hat. Red Hat was rebranded and called CentOS and released to the public.

I have had a really good experience with CentOS 6 or CentOS 7, but I have abandoned CentOS completely since Red Hat has made its position of CentOS very clear. CentOS now is discontinued. 

Red Hat is releasing CentOS Stream, which is new. Before, what used to be the situation? Red Hat would release the Red Hat Linux distribution online version six, for example, at the same time, Red Hat would release CentOS 6. Red Hat and CentOS 6 had no differences, except the fact that with Red Hat you can actually get a support contract, whereas, with CentOS 6, you cannot get a support contract. 

CentOS and Red Hat are the same. There's no difference between CentOS and Red Hat.

There used to be no difference between CentOS and Red Hat, but now CentOS is like Fedora.

There's no difference, it's just a test bench, with the latest updates, but it is not as stable as it is before.

Now, there was something called Fedora. Fedora is a Linux-based distribution. Usually, you have the latest updates, the brand new technologies, everything is in the Fedora, but it's not stable. Fedora is not stable.

Red Hat is the one controlling CentOS. Whenever Red Hat would release a version, they would release the same CentOS to the public. The only difference was that CentOS is supported by the community, and Red Hat is supported by Red Hat, the enterprise by the business. They used to have a test bench, which is Fedora. Fedora is a distribution based both on Red Hat or CentOS, but packages are very up to date, which is not stable. Now, Red Hat made a decision to stop CentOS and make something new called CentOS Stream. This CentOS Stream is just like Fedora.

It's not as stable as Red Hat. Before Red Hat was releasing a free version and a paid version. Both the free and the paid were the exact, same, they were identical, there were no differences. 

It has the same stability and the same everything. Now, CentOS is a test bench in which Red Hat releases the newest and latest code so that they can try it out on the community, to ensure that it is fine before they include it in Red Hat. CentOS is like Fedora. Good for testing, not for production, and not for servers.

For the time being, I would not recommend this solution to others. 

At one time CentOS was definitely a nine out of ten, but now with these recent updates, I would rate CentOS a zero out of ten. Imagine if you would create something for a specific purpose, but then in the middle, you would change it and make it the exact opposite. That would make any person who chose it, hate it.

I am very frustrated with the way the CentOS project has gone. I would rate it a Zero out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Presales Consultant/ Engineer at a wholesaler/distributor with 10,001+ employees
Real User
Top 5Leaderboard
Reliable, with good technical support, but it works well only with Oracle products
Pros and Cons
  • "Oracle Linux for Oracle databases is the top. There's no doubt whatsoever."
  • "Oracle Linux, needs to support more packages."

What is our primary use case?

Oracle Linux is basically Red Hat. It's the same. Oracle took the CentOS project, which is Red Hat, and made its own enhancements. They added something they call 3DBear, which is their proprietary technology. They call it the Unbreakable Enterprise Kernel (UEK).

Oracle took Red Hat, stripped a lot of the software that was not needed for Oracle, which made Red Hat much smaller. They optimized the UEK for their Oracle database applications.

A customer who is planning to have an Oracle database and is looking to see whether to choose to go with Oracle Linux or SUSE Linux or Red Hat, the best option for them would be to go with Oracle Linux because it's the same vendor.

What needs improvement?

Oracle Linux for Oracle databases is the top. There's no doubt whatsoever. However, if you are going to use it for anything else it's going to be a mess, because many packages will not be supported by Oracle.

For example, I was helping an organization back up various Oracle Linux servers using various kernel versions and various distribution versions. The software that I used for backup requires some packages to be pre-installed into the Oracle Linux machine from the distribution itself, but one of the packages was not available from the Oracle repositories. Because it's a Linux machine, I can manually download this package and install it myself. But the problem with that is that Oracle will void the whole warranty if I install a package from a third-party repository.

If you are going to use Oracle Linux for anything other than running Oracle databases, you will most definitely run into a bottleneck situation in which some packages that are needed, you will not be able to download. And, if you download and install them, you will void your contract, which nullifies the point of you getting Oracle Linux in the first place.

Oracle Linux has a particular use case, not like SUSE, or like Red Hat. 

With SUSE, and Red Hat, you can use them for almost any use case, and you can even install Oracle inside both of them, but you can't do the same with Oracle Linux. 

Oracle Linux is built for Oracle databases. It doesn't make sense for me to get Oracle Linux and install the MySQL database. Even though MySQL is an Oracle product, it doesn't make sense. If I am not going to using Oracle databases then I shouldn't go with Oracle Linux.

Oracle Linux needs to support more packages. I understand that they stripped down CentOS and Red Hat, but Oracle is an organization that will be paying the price of Red Hat making CentOS, CentOS-3 as well.

I understand the idea of making the Linux distribution just optimized for their Oracle database, but I'm not going to get Oracle Linux because it works well only with Oracle products. 

I will most likely have a diverse infrastructure. So instead of going with Oracle Linux, I will go with SUSE Linux or Red Hat. Why? Because Red Hat, for example, has support for many, many packages. Instead of me going to get Oracle Linux for the Oracle database and Red Hat for the remaining workloads, why not get Red Hat from the beginning.

For how long have I used the solution?

I have been using Oracle Linux for two years. It is still pretty new to me.

I have used Oracle Linux versions 6, 7, and 8.

What do I think about the stability of the solution?

Oracle Linux is a stable solution. 

When you take Red Hat and strip several applications off of it and optimize it to work with Oracle databases, Oracle Linux is the most stable Linux.

How are customer service and technical support?

Technical support was great. I didn't deal with them directly. When I had an issue, I was interacting with a team who was administering the Oracle Linux environment, and when we ran into hiccups and we needed support from Oracle, they would initiate a ticket, and Oracle would respond and would provide support.

How was the initial setup?

The installation is comparable to Red Hat, and CentOS. It's not difficult.

In terms of the configuration, it won't take more than 30 minutes to install. 

However, because it's an Oracle Linux, there are Oracle databases involved, which means there are steering committees. There will be complications in the implementation that are not related to the actual installation of the product itself. This will delay it by several days.

What other advice do I have?

In general, I would not recommend this solution, but if you are going to be running Oracle databases, then yes, I would recommend Oracle Linux.

If you are going to be running Oracle-based solutions, or if your data center mainly is controlled by the Oracle Corporation then yes Oracle Linux would be the best choice.

You shouldn't go with Oracle Linux if you're not going to be using Oracle products.

As I am not particularly interested in Oracle, I would rate Oracle Linux a seven out of ten. If however, I was, then I would rate it a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Project Manager at a university with 10,001+ employees
Real User
Top 5Leaderboard
Offers a secure and mature operating system; consumes less memory than other systems
Pros and Cons
  • "The solution offers a secure operation system."
  • "The free version sometimes has security holes."

What is most valuable?

I like the fact that SUSE has a secure operating system. SUSE is one of the more mature versions of Linux and one of the best out there - it's very easy to install and upgrade. One of its advantages is that it doesn't consume as much memory as other operating systems and you can trim it down. If you're trying to fortify the operating system it's very easy. If you were using Windows you'd have to do all kinds of things and it would take a lot longer, it's easier with Linux. 

What needs improvement?

I think the solution needs to move away from offering so many community or feature software. They need to develop something similar to Marketplace in AWS. SUSE has a tool that allows you to patch and update and install free software to separate channels. It provides a channel to patch the operating system and add new features and another channel to deal with installing free software. When you use the tool you're dealing with everything and for security reasons I think they need to separate the free software because it's a risk, especially nowadays when we're doing a lot of fortification or strengthening the operating system. We need to have the ability to not have to deal with all the free software because it sometimes has security holes. They really should just focus on the operating system updates and give the administrator the ability to put a block on all the free software. In other words, I just want the operating system updates. 

For how long have I used the solution?

I've been using this solution for about seven years. 

How are customer service and technical support?

I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE products. It's old, but you can use it. It's unlike the IBM Linux version, there's no free IBM Linux out there for now.

How was the initial setup?

The initial setup is straightforward. One of the things I like about Linux is that it's a lot easier to update than, for instance, Windows. I have experience with Windows, but the last eight years I have been using primarily Linux and only use Windows when I need to clean because sometimes you try to watch videos on Linux and they don't work or require you to install an additional decoder. As far as patching goes, Linux is a lot easier to patch than Windows and a lot easier to protect than Windows, I think.

What's my experience with pricing, setup cost, and licensing?

I haven't kept up on licensing costs, I haven't been selling or supporting products on a day to day basis. 

Which other solutions did I evaluate?

In terms of other similar solutions, I know that Red Hat Linux is more complex than the standard Linux distribution but it's better because it has so many extensions and so many different products within the Red Hat family. It's a lot more mature than SUSE. Now that IBM has bought Red Hat it's going to become even better. It can become a serious competitor in the cloud, although they need to standardize the naming conventions and there isn't a convention as with Amazon where it's very easy to understand the cloud features and products, and they have a well-organized system. IBM doesn't have that.

What other advice do I have?

I've had this version of SUSE for a while and just patch it and carry out the software updates because I want to keep my environment stable. When I was installing my multiple systems, I selected the best update of the lot and SUSE was one of them. I selected several different Linux distributions. I have the SUSE Linux, Fedora, Scientific Linux and I have Mango Linux. I wanted to develop a feature on my laptop that would allow me to run multiple operating systems concurrently and have multiple keyboards on the laptop, rather than having to switch between them. It's a work in progress. 

I rate this product a nine out of 10.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Santosh Kurakula - PeerSpot reviewer
Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
Top 5Leaderboard
User friendly, easy to use, and straightforward installation
Pros and Cons
  • "Windows 10 is user-friendly and easy to use, these are the most valuable features."
  • "The security needs to improve."

What is our primary use case?

In my organization, we have developers using mostly Mac systems, for databases we use Linux systems, and everyone else is using Windows 10 systems. We are using Windows 10 as a general operating system.

What is most valuable?

Windows 10 is user-friendly and easy to use, these are the most valuable features.

What needs improvement?

The security needs to improve.

For how long have I used the solution?

We have been using Windows 10 for approximately nine years.

What do I think about the stability of the solution?

The stability of this solution depends on many variables, such as the type of usage. If you using it at a bare minimum you will not find any issues, but if you are installing multiple applications and running them at the same time you could run into some problems, such as system underperformance. However, it can depend on the hardware you have installed. You cannot specifically say how the operating system performing without having the other details about configuration and hardware, there are too many variables involved that might be unrelated to the operating system performance. 

When comparing Windows 10 and Linux, Linux is more sophisticated when it comes to security and being stable, making it the ideal choice for many servers today.

What do I think about the scalability of the solution?

We have approximately 140 people using Windows 10 systems in my organization.

How are customer service and technical support?

We do not typically immediately reach out to contact Microsoft technical support. Most of the issues that we face can be solved online. There are quite a lot of articles and help material online where there are many people providing guidance or support for most issues that you encounter. This is not related to commercial technical support.

We have not experienced a lot of trouble with our desktop systems. We only contact technical support on the server level related to security.

Which solution did I use previously and why did I switch?

We were previously using Windows 7.

How was the initial setup?

The installation is straightforward. You can do it without knowing anything about the solution. However, the difficulty can also depend on the use cases. If someone wants to add features to it or maybe split the hardware's constraints it can get a little technical.

The full installation takes approximately 30 minutes.

What about the implementation team?

I did the implementation of the solution.

Which other solutions did I evaluate?

I have evaluated Mac and Linux operating systems.

What other advice do I have?

In the market, we are limited to Microsoft, Linux, or Mac. Mac is only on Apple and all their propriety products and Linux is mostly for database servers. Microsoft is a market-leading company and provides a very user-friendly environment in Windows 10 and I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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