Lookout pros and cons

3.8 out of 5

3 reviews
75% willing to recommend

Pros & Cons summary

Lookout offers comprehensive protection with antivirus and anti-malware features, leveraging a decade-long app database for machine learning. It remains stable without bugs or breakdowns but requires experienced setup. Customers request enhanced APIs for better data querying. Although slower in market entry, it delivers quality products. Lookout's entry into the SSE space with SecureWeb Gateway and SD-WAN reflects its evolving capabilities but relies on Gateway location and availability.

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Prominent pros & cons

PROS

Lookout offers valuable protection by detecting vulnerabilities on users' phones and prompting cleanup actions.

It includes comprehensive antivirus, anti-malware, and various other protective features for enterprise devices.

Lookout's unique advantage lies in its extensive database from ingesting nearly all apps and their versions from the past decade, enabling advanced machine learning and data analysis.

Lookout is praised for its stability and consistent performance.

Users have reported no issues related to bugs or system breakdowns with Lookout.

CONS

Users are requesting better API support for querying data directly into their cloud environments.

Lookout appears to lag behind in entering the market with new solutions.

Lookout's SecureWeb Gateway and SD-WAN offerings are still evolving.

Stability is dependent on the infrastructure and can be affected by overutilized gateways.

Initial setup requires experience with configuration.

Lookout Pros review quotes

reviewer2059746

Director Endpoint Security at a financial services firm with 10,001+ employees

Dec 22, 2022

The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.

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reviewer2173356

Manager of Product Development Team at a tech consulting company with 10,001+ employees

May 23, 2023

The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.

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David Baynton

IT Manager at NHS Trust

Oct 24, 2024

We have not had any issues with bugs or breakdowns.

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Lookout Cons review quotes

reviewer2059746

Director Endpoint Security at a financial services firm with 10,001+ employees

Dec 22, 2022

We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.

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reviewer2173356

Manager of Product Development Team at a tech consulting company with 10,001+ employees

May 23, 2023

From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.

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David Baynton

IT Manager at NHS Trust

Oct 24, 2024

The initial setup requires a little bit of experience with configuration.

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