IBM Operational Decision Manager Reviews

We use ODM to set complex business rules. For instance, we deploy this solution for most of our banking customers because there are frequent changes in the policies and business rules. These are complex to manage for enterprise applications. 

ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible.

The only thing we have trouble with is integrating IBM ODM with the cloud. The product is on-prem, and we need to migrate the rules to the cloud. It's a hectic process. 

We use the solution to resolve complex business rules for our customers.

The solution is robust, scalable, and easy to maintain. We can also implement complex business rules using it.

My primary use case is to manage rules for the business.

ODM allows for faster deployment.

Objective: The primary use case is being able to expose business logic to
non-technical users. This logic is traditionally hidden within code. ODM
exposes the logic out to the business users for them to be able to
manage it over time without IT involvement.

Before ODM, all the rules were configured on legacy
systems we're transforming all this into a new set of technologies such
as REST microservices, cassandra and with IBM ODM so that Business Users will be able to easily change the rules.

Deployment is done on the client-side only. Business User can update rules through UI

I have used it for few projects in which number of business logic rules varied from the 70  to about 1,800 rules.

There is an increase in productivity, agility and responsiveness because after it is configured once in the environment, Business User can deploy the rules and configuring the rules and making the changes by themselves. Deployment failures have happened very few times. (So far, twice only). Only then do we get a call: "We are experiencing issues." So productivity, being on the developer side has improved because once I have configured the rules, I don't have to worry about them. I have time to work on other things. The Business User is able to keep changing the rules and it is very easy for them. The client is very happy.The
result is a step toward creating a more modern infrastructure, to evolving business
needs.

Apart from the cost savings, efficiency has also increased. I never thought we would be able to develop that amount of change, it is now near real-time; being from the It used to be a very time-consuming process.

Now, As soon as Business User deploys a rule, well... it gets deployed.

There's more, they can even use an Excel sheet for input for updating the rules.

The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement.

I work with many customers across industries such as healthcare, insurance, finance, manufacturing and others.  In every industry there are business decisions that involve complex logic.  My customers are enabled to have their business teams manage this logic and to change their business rules on demand without IT involvement.  

As an implementer of IBM Operational Decision Manager, I have helped many customers improve their organization by leveraging ODM.

Operational Decision Management is a decision management solution. By the nature of it, it is helping our customer manage decisions.

For my clients, ODM gives them the flexibility to modify their decisions without the three-month or the six-month IT cycle.  The reality is that business decisions need to change at a much faster pace than what IT teams have been able to deliver.  By enabling the business users (business owners) the ability to manage these rules, we achieve two primary things:

1. Business policy can change much faster to accommodate market changes, regulation changes, competition, fraud, or what ever other conditions drive the change.
2. Provides IT departments with agility.  By offloading the maintenance of this business logic from IT, they are now available to work on providing new capabilities to the business.

For clients that have embraced ODM in this model, it has been a win-win to both the business and IT teams.

We use it for a cable company in a contract with Comcast.

It makes things easier for us. Productivity-wise, it helps. It has also helped to reduce operating costs by about 20 percent. In terms of decision-making it has helped some users. It has helped improve business processes. But it hasn't totally helped our decision-making.

ODM tell us if customers are allowed to purchase specific tickets on our carrier.

It is a lot easier to make decisions using this solution. That is what it does.

It is a really good product.

It is used by business users in our organization, who are very happy with it. They can make changes on it very easily.

It has benefited our organization by having less coding changes. Thus, we save time and don't have to hire as many people.

It is way quicker to make changes and bring them to production.

Being rules, the solutions has improved business processes and case management in our organization.

We use ODM for credit evaluation, online.

It helps keep our business areas independent, because they can make decisions without IT. It also reduces costs, because we can make the decisions online, in seconds.