Dell RecoverPoint Reviews

We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level. This has been tested, and it's very durable. We mainly use RecoverPoint because we have different models. The standard storage block is EMC VNX5800, and the other is Unity 300. 

We need middleware to replicate between these two SAN storage devices, so we use RecoverPoint from Dell EMC. If they were from the same company, we could use the native software. For example, if we were replicating from Unity to Unity, we wouldn't need RecoverPoint.

Integration with VMware is the only thing we need to improve. Another feature I'd like to see is the ability to convert management to HTML. And the integration should also be done on the same level.

We've been using Recoverpoint since 2018.

Scalability is one of the few drawbacks of this thing. They're still using Flash Player to manage. The Flash Player can't handle all the puzzles, so they had to invent a tool to complement Flash, and now it is extremely slow.

So far, we haven't needed to increase our usage, but we will probably switch to another vendor when we change the technology. We will upgrade the SAN storage, so we'll only change our replication solution. 

I give Dell EMC support a perfect 10.

Before, we used native software. It was a BNS model, but that reached the end of support, so we changed to Unity.

The setup was incredibly complex and took almost three months. We have two storage admins to deploy and manage Recoverpoint and four engineers to maintain the solution. 

We had help from a professional reseller. In our deployment, we prioritized the storage that should be replicated and space. We created everything the same way as we did on the disaster-recovery side and did a consultation. The main obstacle was compatibility between the firmware and the software version to be integrated. 

We bought a three-year license for RecoverPoint. It was bundled with the Unity 300 storage, and they cost almost $40,000 combined. The software has a perpetual license, but the issue is support. That's where it costs. 

We didn't compare because we knew that RecoverPoint is from the same company, so it would have better compatibility, and the support would be unified. We wouldn't need to talk to a third party to solve this issue.

I rate RecoverPoint nine out of 10. My advice to future users is to pay for a full support contract with the vendor because you cannot implement it alone. And the RecoverPoint setup is a one-time thing, but if a problem happens, you also need to take care of the critical points.

This is what you should take care of on your own. And, of course, the management of RecoverPoint needs to be transferred over. It needs to change from Flashware to stream modify.

Our organization is a service order company. We install latency systems for our end customers. We use RecoverPoint on the front customer side as a solution to restore their server.

The solution replicates the production data for our customer. It is geographically specific from one location to another.

The most valuable feature of Dell RecoverPoint is when a customer has private data in their data center, from the replicator site and from the DL site, they can continue their production in the shortest possible time.

Another valuable feature of this solution is that it has a point-in-time recovery feature. If you have loose data, or if you have a cyberattack, you can go back to your production site from the past few minutes or even the past few months and the data will be unaltered.

The product does block-level replication very well.

Our company has an on-premise environment. Considering the speed Dell RecoverPoint can recover data, it would be good if we could replicate data from on-premise to the cloud with this solution. 

I have been using Dell RecoverPoint for five years.

This solution is stable. Bug fixes and updates are not frequent. I would rate the solution a five out of five overall for stability.

Dell RecoverPoint is very flexible in terms of scalability. In the software, you can go up to eight appliances. Currently, we have 10 customers using this solution.

When thinking about scalability, I would rate it a five out of five. 

There is a very good team who work on the Dell Technical Remote Support team. However, in a severe case, it takes too long for them to understand the severity. Because of this, I would rate customer service and support a four out of five.

Positive

The initial setup is neither complex nor easy. The solution requires some knowledge prior to setup. Deployment for our company required two engineers. 

RecoverPoint can replicate up to four sites in four locations in less than 15 days. In a complex environment with five sites, deployment can take up to 20 days.

The investment to purchase Dell RecoverPoint is high, however if anything goes wrong with your data, it can be recovered, making the solution a good investment.

I would rate it a five out of five with respect to ROI.

Most of our customers purchase three to five-year professional licenses. Support is an additional subscription. I would rate the pricing of this solution a three out of five.

Overall, I would rate Dell RecoverPoint a 10 out of 10.

Our customers are using this solution. We basically use the solution for DR, Disaster Recovery.

The setups that we have in place are great. We use the site replication, the Continuous Remote Replication. That's quite useful for us. 

The stability is good.

the initial setup is straightforward.

One advantage of the RecoverPoint is the ability to recover to a point in time. You also have so many images and you are able to recover them.

The product is quite mature.

The solution is now Flash-based, which is better. they moved away from Java.

The management capabilities are excellent. 

The product has a new user interface, which is very nice.

There's always room for improvement, although I don't have a specific example on hand.

The cost of the solution is pretty high. The licensing costs may affect a company's ability to scale.

I've used the solution for five years or so. It's been a while. 

We have found the solution to be extremely stable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is scalable. The only downside is it might be a little bit expensive in terms of being limited in terms of the consistency of groups that you can create. The licensing tends to be a little bit pricey for the region in which we are operating. 

I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.

What we used to have was not exactly the same. However, from a storage point of view, we've used some things such as IBM Metro Mirror, SVC for implementing similar solutions. Instead of using the additional RecoverPoint, we used Global Mirror for continuous change volumes. We also used Metro Mirror. 

We used these other products in slightly different scenarios - not in exactly the same way we are using Dell.

With the Dell EMC products, the implementation is quite straightforward. You have the implementation procedure. You can actually generate details to guide you through the implementation if you're not familiar with the process. From that aspect, it is fine. There's not really an issue. 

I am able to handle the implementation for clients. 

The licenses are expensive.

I handle the installation and support of the product for clients.

I'd rate the solution at a seven out of ten. I'm pretty happy with it. It's a good solution.

I mainly use RecoverPoint as a disaster recovery site plan.

RecoverPoint's most valuable feature is the automatic failover.

RecoverPoint's WAN optimization could be improved.

I've been using RecoverPoint for almost six years

RecoverPoint is very stable.

RecoverPoint is scalable.

Dell's technical support is fast and efficient.

The initial setup was very simple and took around a week.

RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC.

RecoverPoint can be depended on as your only disaster recovery solution without any need to mix different types of failover systems. I would rate RecoverPoint as nine out of ten.