The tool's most valuable feature is stability.
It manager at Cairo International Airport Co.
A stable on-prem solution with easy deployment
Pros and Cons
- "The tool's most valuable feature is stability."
What is most valuable?
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate Dell RecoverPoint's scalability a nine out of ten.
Buyer's Guide
Dell RecoverPoint
June 2025

Learn what your peers think about Dell RecoverPoint. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
How was the initial setup?
Dell RecoverPoint's deployment is easy.
What other advice do I have?
I rate Dell RecoverPoint a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
It's been tested, and it's very durable
Pros and Cons
- "We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level. This has been tested, and it's very durable."
- "Integration with VMware is the only thing we need to improve. Another feature I'd like to see is the ability to convert management to HTML. And the integration should also be done on the same level."
What is our primary use case?
We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level. This has been tested, and it's very durable. We mainly use RecoverPoint because we have different models. The standard storage block is EMC VNX5800, and the other is Unity 300.
We need middleware to replicate between these two SAN storage devices, so we use RecoverPoint from Dell EMC. If they were from the same company, we could use the native software. For example, if we were replicating from Unity to Unity, we wouldn't need RecoverPoint.
What needs improvement?
Integration with VMware is the only thing we need to improve. Another feature I'd like to see is the ability to convert management to HTML. And the integration should also be done on the same level.
For how long have I used the solution?
We've been using Recoverpoint since 2018.
What do I think about the scalability of the solution?
Scalability is one of the few drawbacks of this thing. They're still using Flash Player to manage. The Flash Player can't handle all the puzzles, so they had to invent a tool to complement Flash, and now it is extremely slow.
So far, we haven't needed to increase our usage, but we will probably switch to another vendor when we change the technology. We will upgrade the SAN storage, so we'll only change our replication solution.
How are customer service and support?
I give Dell EMC support a perfect 10.
Which solution did I use previously and why did I switch?
Before, we used native software. It was a BNS model, but that reached the end of support, so we changed to Unity.
How was the initial setup?
The setup was incredibly complex and took almost three months. We have two storage admins to deploy and manage Recoverpoint and four engineers to maintain the solution.
What about the implementation team?
We had help from a professional reseller. In our deployment, we prioritized the storage that should be replicated and space. We created everything the same way as we did on the disaster-recovery side and did a consultation. The main obstacle was compatibility between the firmware and the software version to be integrated.
What's my experience with pricing, setup cost, and licensing?
We bought a three-year license for RecoverPoint. It was bundled with the Unity 300 storage, and they cost almost $40,000 combined. The software has a perpetual license, but the issue is support. That's where it costs.
Which other solutions did I evaluate?
We didn't compare because we knew that RecoverPoint is from the same company, so it would have better compatibility, and the support would be unified. We wouldn't need to talk to a third party to solve this issue.
What other advice do I have?
I rate RecoverPoint nine out of 10. My advice to future users is to pay for a full support contract with the vendor because you cannot implement it alone. And the RecoverPoint setup is a one-time thing, but if a problem happens, you also need to take care of the critical points.
This is what you should take care of on your own. And, of course, the management of RecoverPoint needs to be transferred over. It needs to change from Flashware to stream modify.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell RecoverPoint
June 2025

Learn what your peers think about Dell RecoverPoint. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Enterprise post-sales manager. at Smart technologies (BD) Ltd
Is a great investment due to the speed of replication and the point-in-time recovery feature
Pros and Cons
- "The product does block-level replication very well."
- "Considering the speed Dell RecoverPoint can recover data, it would be good if we could replicate data from on-premise to the cloud with this solution."
What is our primary use case?
Our organization is a service order company. We install latency systems for our end customers. We use RecoverPoint on the front customer side as a solution to restore their server.
The solution replicates the production data for our customer. It is geographically specific from one location to another.
What is most valuable?
The most valuable feature of Dell RecoverPoint is when a customer has private data in their data center, from the replicator site and from the DL site, they can continue their production in the shortest possible time.
Another valuable feature of this solution is that it has a point-in-time recovery feature. If you have loose data, or if you have a cyberattack, you can go back to your production site from the past few minutes or even the past few months and the data will be unaltered.
The product does block-level replication very well.
What needs improvement?
Our company has an on-premise environment. Considering the speed Dell RecoverPoint can recover data, it would be good if we could replicate data from on-premise to the cloud with this solution.
For how long have I used the solution?
I have been using Dell RecoverPoint for five years.
What do I think about the stability of the solution?
This solution is stable. Bug fixes and updates are not frequent. I would rate the solution a five out of five overall for stability.
What do I think about the scalability of the solution?
Dell RecoverPoint is very flexible in terms of scalability. In the software, you can go up to eight appliances. Currently, we have 10 customers using this solution.
When thinking about scalability, I would rate it a five out of five.
How are customer service and support?
There is a very good team who work on the Dell Technical Remote Support team. However, in a severe case, it takes too long for them to understand the severity. Because of this, I would rate customer service and support a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is neither complex nor easy. The solution requires some knowledge prior to setup. Deployment for our company required two engineers.
RecoverPoint can replicate up to four sites in four locations in less than 15 days. In a complex environment with five sites, deployment can take up to 20 days.
What was our ROI?
The investment to purchase Dell RecoverPoint is high, however if anything goes wrong with your data, it can be recovered, making the solution a good investment.
I would rate it a five out of five with respect to ROI.
What's my experience with pricing, setup cost, and licensing?
Most of our customers purchase three to five-year professional licenses. Support is an additional subscription. I would rate the pricing of this solution a three out of five.
What other advice do I have?
Overall, I would rate Dell RecoverPoint a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Mature with a nice user interface and good management capabilities
Pros and Cons
- "The solution is now Flash-based, which is better. they moved away from Java."
- "The cost of the solution is pretty high. The licensing costs may affect a company's ability to scale."
What is our primary use case?
Our customers are using this solution. We basically use the solution for DR, Disaster Recovery.
What is most valuable?
The setups that we have in place are great. We use the site replication, the Continuous Remote Replication. That's quite useful for us.
The stability is good.
the initial setup is straightforward.
One advantage of the RecoverPoint is the ability to recover to a point in time. You also have so many images and you are able to recover them.
The product is quite mature.
The solution is now Flash-based, which is better. they moved away from Java.
The management capabilities are excellent.
The product has a new user interface, which is very nice.
What needs improvement?
There's always room for improvement, although I don't have a specific example on hand.
The cost of the solution is pretty high. The licensing costs may affect a company's ability to scale.
For how long have I used the solution?
I've used the solution for five years or so. It's been a while.
What do I think about the stability of the solution?
We have found the solution to be extremely stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. The only downside is it might be a little bit expensive in terms of being limited in terms of the consistency of groups that you can create. The licensing tends to be a little bit pricey for the region in which we are operating.
How are customer service and support?
I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.
Which solution did I use previously and why did I switch?
What we used to have was not exactly the same. However, from a storage point of view, we've used some things such as IBM Metro Mirror, SVC for implementing similar solutions. Instead of using the additional RecoverPoint, we used Global Mirror for continuous change volumes. We also used Metro Mirror.
We used these other products in slightly different scenarios - not in exactly the same way we are using Dell.
How was the initial setup?
With the Dell EMC products, the implementation is quite straightforward. You have the implementation procedure. You can actually generate details to guide you through the implementation if you're not familiar with the process. From that aspect, it is fine. There's not really an issue.
What about the implementation team?
I am able to handle the implementation for clients.
What's my experience with pricing, setup cost, and licensing?
The licenses are expensive.
What other advice do I have?
I handle the installation and support of the product for clients.
I'd rate the solution at a seven out of ten. I'm pretty happy with it. It's a good solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Implementation and Technical Sales Manager at ROI Botswana
Offers unmatched RPO capabilities and strong security features
Pros and Cons
- "The most valuable feature we have found in RecoverPoint is its ability to provide the lowest RPO."
- "When it comes to storage and backup, that is where scalability problems have affected us."
What is our primary use case?
We use Dell RecoverPoint to support telecom companies and our IT department.
What is most valuable?
The most valuable feature we have found in RecoverPoint is its ability to provide the lowest RPO. This is what our customers have been emphasizing as crucial in their data protection and disaster recovery needs.
What needs improvement?
There may be areas for improvement, but discussing them in detail would require a thorough review of my documents and notes.
For how long have I used the solution?
I have been using Dell RecoverPoint for four years.
What do I think about the stability of the solution?
RecoverPoint is quite stable.
What do I think about the scalability of the solution?
Regarding the scalability of the solution, we haven't faced any issues with RecoverPoint because it is designed to handle scalability well. However, when it comes to storage and backup, that is where scalability problems have affected us. Our clients are mainly enterprise businesses.
How are customer service and support?
The technical support is great. I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is fairly simple.
What's my experience with pricing, setup cost, and licensing?
The pricing typically comes as a bundle with storage. RecoverPoint and storage together form a complete solution. I don't recall the specific unit pricing details, as it can vary depending on the size and scalability of the product.
What other advice do I have?
For those considering using RecoverPoint, my advice is to focus on its unmatched RPO capabilities and strong security features. It is worth noting that major telecom companies rely on it, particularly for billing systems and unified operations. They greatly benefit from its RPO and core features.
In terms of features, there are no issues with RecoverPoint. However, pricing can be a concern for some customers, especially medium-scale businesses. Overall, I would rate RecoverPoint an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Infrastructure Solutions Architect at Benya systems
Dependable backup solution with excellent automatic failover feature
Pros and Cons
- "RecoverPoint's most valuable feature is the automatic failover."
- "RecoverPoint's WAN optimization could be improved."
What is our primary use case?
I mainly use RecoverPoint as a disaster recovery site plan.
What is most valuable?
RecoverPoint's most valuable feature is the automatic failover.
What needs improvement?
RecoverPoint's WAN optimization could be improved.
For how long have I used the solution?
I've been using RecoverPoint for almost six years
What do I think about the stability of the solution?
RecoverPoint is very stable.
What do I think about the scalability of the solution?
RecoverPoint is scalable.
How are customer service and support?
Dell's technical support is fast and efficient.
How was the initial setup?
The initial setup was very simple and took around a week.
What's my experience with pricing, setup cost, and licensing?
RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC.
What other advice do I have?
RecoverPoint can be depended on as your only disaster recovery solution without any need to mix different types of failover systems. I would rate RecoverPoint as nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Team Lead at a tech services company with 501-1,000 employees
Enables the rolling back of volume states to a point in time.
How has it helped my organization?
A traditional way of data protection is to perform backups. With a backup solution, we can implement Recovery Point Objectives (RPOs). However, we are not really sure how to reach Recovery Time Objectives (RTOs), especially when those RTOs have minimal values.
With RecoverPoint, we can "instantly mount" an image Point in Time in case of a problem. The RTO was improved, for sure.
What is most valuable?
Continuous Data Protection and Remote Data Protection are the most valuable features:
- Continuous Data Protection: Enables the rolling back of volume states to a point in time within seconds.
- Remote Data Protection: Permits the replication of environments in a synchronous or asynchronous way with minimal bandwidth consumption.
What needs improvement?
RecoverPoint journals consume a lot of storage to obtain a large RPO.
For how long have I used the solution?
I have used this product for three years.
What do I think about the stability of the solution?
We did not encounter any stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and technical support?
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10. I am not sure that technical support is perfect.
Which solution did I use previously and why did I switch?
We used to deploy Oracle Data Guard for replicating Oracle, but RecoverPoint can replicate other environments because it acts on the storage side.
How was the initial setup?
We had an easy setup. Just remember to size your storage well.
What's my experience with pricing, setup cost, and licensing?
I recommend using the CL licensing mode.
Which other solutions did I evaluate?
Other replication solutions are specific to products (Data Guard for Oracle, VMware replicator for VMware), but RecoverPoint can replicate multiple products.
What other advice do I have?
RecoverPoint acts on a block level and it needs an EMC Splitter to work. If your storage arrays are not EMC, then you need to virtualize your storage via VPLEX before acquiring RecoverPoint.
Disclosure: My company has a business relationship with this vendor other than being a customer: EMC Reseller
Customer Service Engineer, System engineer at Computer Services Ltd.
Has continuous data replication with almost no data loss
Pros and Cons
- "It can replicate data from a distant location and it can scan it as well. It has continuous data replication with almost no data loss."
- "Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution."
What is our primary use case?
It can replicate data from a distant location and it can scan it as well. It has continuous data replication with almost no data loss.
For how long have I used the solution?
I have been using EMC RecoverPoint Continuous Remote Replication for two and a half years.
What do I think about the scalability of the solution?
It's not for small operations. I don't think it needs improvement. It can replicate a lot of data storage.
How are customer service and technical support?
We offer support in Bangladesh and are a service provider. I have contacted technical support for their help. Their support is good. They are smart. They communicate well and are easy to understand.
How was the initial setup?
The initial setup was not complex.
What other advice do I have?
I would rate it a ten out of ten.
It could use an external application on top of its recover points. Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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