Dell RecoverPoint Reviews

We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level. This has been tested, and it's very durable. We mainly use RecoverPoint because we have different models. The standard storage block is EMC VNX5800, and the other is Unity 300. 

We need middleware to replicate between these two SAN storage devices, so we use RecoverPoint from Dell EMC. If they were from the same company, we could use the native software. For example, if we were replicating from Unity to Unity, we wouldn't need RecoverPoint.

Integration with VMware is the only thing we need to improve. Another feature I'd like to see is the ability to convert management to HTML. And the integration should also be done on the same level.

We've been using Recoverpoint since 2018.

Scalability is one of the few drawbacks of this thing. They're still using Flash Player to manage. The Flash Player can't handle all the puzzles, so they had to invent a tool to complement Flash, and now it is extremely slow.

So far, we haven't needed to increase our usage, but we will probably switch to another vendor when we change the technology. We will upgrade the SAN storage, so we'll only change our replication solution. 

I give Dell EMC support a perfect 10.

Before, we used native software. It was a BNS model, but that reached the end of support, so we changed to Unity.

The setup was incredibly complex and took almost three months. We have two storage admins to deploy and manage Recoverpoint and four engineers to maintain the solution. 

We had help from a professional reseller. In our deployment, we prioritized the storage that should be replicated and space. We created everything the same way as we did on the disaster-recovery side and did a consultation. The main obstacle was compatibility between the firmware and the software version to be integrated. 

We bought a three-year license for RecoverPoint. It was bundled with the Unity 300 storage, and they cost almost $40,000 combined. The software has a perpetual license, but the issue is support. That's where it costs. 

We didn't compare because we knew that RecoverPoint is from the same company, so it would have better compatibility, and the support would be unified. We wouldn't need to talk to a third party to solve this issue.

I rate RecoverPoint nine out of 10. My advice to future users is to pay for a full support contract with the vendor because you cannot implement it alone. And the RecoverPoint setup is a one-time thing, but if a problem happens, you also need to take care of the critical points.

This is what you should take care of on your own. And, of course, the management of RecoverPoint needs to be transferred over. It needs to change from Flashware to stream modify.

Our clients are very happy with the product. The solution is used for data recovery from primary sites to secondary sites.

When it works, it is the best product that is available.

The recent virtual edition has a lot of issues with VMware 8.0. It only works on VMware. It is not available on any other platform like Hyper-V. It is one of the biggest disadvantages of the tool. Dell is not selling the appliances anymore. It's only selling the virtual edition. The vendor must make the virtual edition compatible with other platforms.

I have been selling the solution for seven to eight years.

I rate the tool’s stability a seven and a half out of ten.

The tool’s scalability is high. Our clients are medium and enterprise-level businesses.

The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix the bugs and release the product again. However, this has not been done. There is no designated timeline for it. The technical support must be improved. The turnaround time must be faster. The engineering team is not on its toes.

Negative

I rate the ease of setup a four or five out of ten. It is not difficult, but we must know how to do it. We need people who have experience with Dell products. The deployment takes days.

The price is moderate. I rate the pricing a five or six out of ten.

Zerto is one of the main competitors.

We have mostly virtual appliances. Overall, I rate the solution an eight out of ten.

The tool's most valuable feature is stability. 

I have been working with the product for three years. 

I rate the tool's stability a nine out of ten. 

I rate Dell RecoverPoint's scalability a nine out of ten. 

Dell RecoverPoint's deployment is easy. 

I rate Dell RecoverPoint a nine out of ten. 

We use Dell RecoverPoint to support telecom companies and our IT department. 

The most valuable feature we have found in RecoverPoint is its ability to provide the lowest RPO. This is what our customers have been emphasizing as crucial in their data protection and disaster recovery needs.

There may be areas for improvement, but discussing them in detail would require a thorough review of my documents and notes.

I have been using Dell RecoverPoint for four years.

RecoverPoint is quite stable.

Regarding the scalability of the solution, we haven't faced any issues with RecoverPoint because it is designed to handle scalability well. However, when it comes to storage and backup, that is where scalability problems have affected us. Our clients are mainly enterprise businesses.

The technical support is great. I would rate it a nine out of ten.

Positive

The initial setup is fairly simple.

The pricing typically comes as a bundle with storage. RecoverPoint and storage together form a complete solution. I don't recall the specific unit pricing details, as it can vary depending on the size and scalability of the product.

For those considering using RecoverPoint, my advice is to focus on its unmatched RPO capabilities and strong security features. It is worth noting that major telecom companies rely on it, particularly for billing systems and unified operations. They greatly benefit from its RPO and core features.
In terms of features, there are no issues with RecoverPoint. However, pricing can be a concern for some customers, especially medium-scale businesses. Overall, I would rate RecoverPoint an eight out of ten.

I mainly use RecoverPoint as a disaster recovery site plan.

RecoverPoint's most valuable feature is the automatic failover.

RecoverPoint's WAN optimization could be improved.

I've been using RecoverPoint for almost six years

RecoverPoint is very stable.

RecoverPoint is scalable.

Dell's technical support is fast and efficient.

The initial setup was very simple and took around a week.

RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC.

RecoverPoint can be depended on as your only disaster recovery solution without any need to mix different types of failover systems. I would rate RecoverPoint as nine out of ten.

Our customers are using this solution. We basically use the solution for DR, Disaster Recovery.

The setups that we have in place are great. We use the site replication, the Continuous Remote Replication. That's quite useful for us. 

The stability is good.

the initial setup is straightforward.

One advantage of the RecoverPoint is the ability to recover to a point in time. You also have so many images and you are able to recover them.

The product is quite mature.

The solution is now Flash-based, which is better. they moved away from Java.

The management capabilities are excellent. 

The product has a new user interface, which is very nice.

There's always room for improvement, although I don't have a specific example on hand.

The cost of the solution is pretty high. The licensing costs may affect a company's ability to scale.

I've used the solution for five years or so. It's been a while. 

We have found the solution to be extremely stable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is scalable. The only downside is it might be a little bit expensive in terms of being limited in terms of the consistency of groups that you can create. The licensing tends to be a little bit pricey for the region in which we are operating. 

I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.

What we used to have was not exactly the same. However, from a storage point of view, we've used some things such as IBM Metro Mirror, SVC for implementing similar solutions. Instead of using the additional RecoverPoint, we used Global Mirror for continuous change volumes. We also used Metro Mirror. 

We used these other products in slightly different scenarios - not in exactly the same way we are using Dell.

With the Dell EMC products, the implementation is quite straightforward. You have the implementation procedure. You can actually generate details to guide you through the implementation if you're not familiar with the process. From that aspect, it is fine. There's not really an issue. 

I am able to handle the implementation for clients. 

The licenses are expensive.

I handle the installation and support of the product for clients.

I'd rate the solution at a seven out of ten. I'm pretty happy with it. It's a good solution.

A traditional way of data protection is to perform backups. With a backup solution, we can implement Recovery Point Objectives (RPOs). However, we are not really sure how to reach Recovery Time Objectives (RTOs), especially when those RTOs have minimal values.

With RecoverPoint, we can "instantly mount" an image Point in Time in case of a problem. The RTO was improved, for sure.

Continuous Data Protection and Remote Data Protection are the most valuable features:

• Continuous Data Protection: Enables the rolling back of volume states to a point in time within seconds.
• Remote Data Protection: Permits the replication of environments in a synchronous or asynchronous way with minimal bandwidth consumption.

RecoverPoint journals consume a lot of storage to obtain a large RPO.

I have used this product for three years.

We did not encounter any stability issues.

We did not encounter any scalability issues.

We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10. I am not sure that technical support is perfect.

We used to deploy Oracle Data Guard for replicating Oracle, but RecoverPoint can replicate other environments because it acts on the storage side.

We had an easy setup. Just remember to size your storage well.

I recommend using the CL licensing mode.

Other replication solutions are specific to products (Data Guard for Oracle, VMware replicator for VMware), but RecoverPoint can replicate multiple products.

RecoverPoint acts on a block level and it needs an EMC Splitter to work. If your storage arrays are not EMC, then you need to virtualize your storage via VPLEX before acquiring RecoverPoint.

It can replicate data from a distant location and it can scan it as well. It has continuous data replication with almost no data loss.

I have been using EMC RecoverPoint Continuous Remote Replication for two and a half years.

It's not for small operations. I don't think it needs improvement. It can replicate a lot of data storage.

We offer support in Bangladesh and are a service provider. I have contacted technical support for their help. Their support is good. They are smart. They communicate well and are easy to understand. 

The initial setup was not complex. 

I would rate it a ten out of ten. 

It could use an external application on top of its recover points. Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution.