WorkFusion vs vCenter Orchestrator comparison

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vCenter Orchestrator

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Executive SummaryUpdated on Dec 17, 2024

vCenter Orchestrator and WorkFusion compete in the automation and virtualization category. vCenter Orchestrator appears to have the upper hand in virtualization capabilities, while WorkFusion excels in document processing and machine learning integration.

Features: vCenter Orchestrator is recognized for strong virtualization capabilities, workflow creation, and integration with VMware products. It supports efficient storage management and scalability. WorkFusion is noted for its cognitive and machine learning features, advanced document processing, and customizable APIs, making it a top choice for automation tasks.

Room for Improvement: vCenter Orchestrator users seek better integration with non-VMware products, a more intuitive interface, and competitive pricing. Complex workflows and cloud service integration are areas needing attention. WorkFusion is considered complex by some users, necessitating a user-friendly interface, improved OCR capabilities, and flexible infrastructure requirements. Its pricing is also a concern.

Ease of Deployment and Customer Service: vCenter Orchestrator is favored for on-premises deployment and is considered stable in such environments. WorkFusion offers deployment flexibility, supporting both on-premises and hybrid cloud, though it requires more technical expertise for setup. Customer service for both is generally well-received but vCenter Orchestrator users note the need for quicker support response.

Pricing and ROI: vCenter Orchestrator is seen as costly, particularly with its subscription model, but offers substantial ROI for medium to large enterprises leveraging its virtualization features. WorkFusion also faces pricing criticism compared to other automation solutions, yet provides ROI through its scalability and feature set, appealing to enterprises seeking advanced automation.

To learn more, read our detailed WorkFusion vs. vCenter Orchestrator Report (Updated: December 2025).

WorkFusion vs. vCenter Orchestrator

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.0

Medium to large enterprises gain ROI from virtualization, but quantifying returns is challenging; vCenter Orchestrator suits specific needs.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

No quotes available

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No quotes available

For more quotes and insights, download the WorkFusion report

Customer Service

Sentiment score

6.2

VMware support is praised for communication and resolution but needs faster response and deeper expertise in some cases.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

No quotes available

For more quotes and insights, download the vCenter Orchestrator report

Some issues are resolved quickly, while others might take time as they require further analysis.

Intelligent Automation SME at a financial services firm with 10,001+ employees

They respond quickly, collect necessary logs, and sometimes propose new solutions.

Associate II at Affirm

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

7.3

vCenter Orchestrator effectively scales from small to large environments, adapting well despite some hardware-specific challenges.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

No quotes available

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The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

Intelligent Automation SME at a financial services firm with 10,001+ employees

WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Stability Issues

Sentiment score

7.9

vCenter Orchestrator is highly stable, reliable, and efficient, with occasional issues, praised for trustworthy performance by users.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

No quotes available

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WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Room For Improvement

vCenter Orchestrator requires affordability, interface improvements, better integration, automation features, simpler workflows, and accessible support and resources.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

No quotes available

For more quotes and insights, download the vCenter Orchestrator report

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

The main concern is the technical nature, which requires significant Java skills.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Setup Cost

Enterprise users have mixed opinions on vCenter Orchestrator pricing, with some finding it expensive due to complex licensing.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

No quotes available

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Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

Intelligent Automation SME at a financial services firm with 10,001+ employees

It is worth the money as a tool.

Associate II at Affirm

I am not familiar with the exact pricing, however, it is considered pricey.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Valuable Features

vCenter Orchestrator offers seamless automation, easy integration, scalability, user-friendly interface, and cost-effective virtual machine management.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

No quotes available

For more quotes and insights, download the vCenter Orchestrator report

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

Intelligent Automation SME at a financial services firm with 10,001+ employees

Categories and Ranking

vCenter Orchestrator

Ranking in Process Automation

10th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

26th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (16th), Intelligent Document Processing (IDP) (10th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of vCenter Orchestrator is 0.7%, up from 0.2% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
vCenter Orchestrator	0.7%
WorkFusion	1.0%
Other	98.3%

Process Automation

Featured Reviews

Narendar Bompally

Hybrid Cloud Engineer at RealPage

Boosts operational efficiency with flexible workflows and reliable cluster management

We currently use vCenter Orchestrator's pre-built workflow templates for our IT processes. The templates are flexible, allowing us to create and convert processes simply and manage patches. Regarding integration capabilities, we do not integrate any third-party tools. We exclusively use VMware products. The integration within the VMware infrastructure is limited to Single Sign-On (SSO). I have not created any workflows in vCenter Orchestrator as workflows are only used for change management. I have not encountered any drag and drop interface. The version control and logging features of vCenter Orchestrator have significantly improved the reliability of our automated processes, particularly during upgrades or patching to the cluster-wise. Previously, it would be done on a one-to-one cluster or one-to-one host basis, but now we only need to monitor it for upgrading or patching the entire cluster. I cannot comment on the pricing and licensing of vCenter Orchestrator as these aspects are managed by our onsite counterpart. Overall, I rate vCenter Orchestrator 8 out of 10. The rating reflects occasional delays in support response times and portal stability issues.

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Cloud platform orchestrates business processes with AI capabilities

Intelligent Automation SME at a financial services firm with 10,001+ employees

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Performing Arts

Financial Services Firm

30%

Computer Software Company

Insurance Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	13
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What do you like most about vCenter Orchestrator?

The stability of the product is very good.

What is your experience regarding pricing and costs for vCenter Orchestrator?

We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.

What needs improvement with vCenter Orchestrator?

For our environment, I do not see any areas of vCenter Orchestrator that could be improved or enhanced. We are currently satisfied with the orchestrator. If any improvements are needed, I will prov...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Product Reports

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vCenter Orchestrator

January 2026

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January 2026

Overview

VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.

Broadcom

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Beiersdorf Shared Services

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street