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WorkFusion vs vCenter Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

vCenter Orchestrator
Ranking in Process Automation
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Process Automation
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of vCenter Orchestrator is 0.2%, down from 0.5% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

David Villota - PeerSpot reviewer
Provides automatic monitoring capabilities that save time for users
In my company's IT environment, we use the tool to deploy production environments for products, including live manufacturing systems. The product improves my company's IT automation processes since we can use fewer resources currently. In my company, we need to spend less time considering that vCenter Orchestrator monitors everything. In general, we don't have to be present in our company to do active monitoring. Automatic monitoring is available for everything with vCenter Orchestrator, so we have proactive alerts in our company. The most valuable feature of the product in streamlining our company's workflow stems from the fact that we need to spend fewer resources and less time in general. Our company can spend time on more effective tasks like working with the plans to improve processes and so on, instead of taking care of the systems. The benefits of the product's integration capabilities were useful for HPE. My company has HPE infrastructure, and we are keen to integrate everything into the host, VMware ESXi. It is really important to have an easy integration method that allows for everything to be installed easily in a matter of minutes. I was not involved in the product's setup process. My colleague took care of the product's setup process. From what I know, I can say that the product's setup phase was straightforward. Some custom setups were to be done manually in the tool, but everything was well documented. I recommend the product to those who plan to use it. One of the benefits of the product is that it is a low-cost and stable solution that offers a lot of resources. I rate the overall tool a nine out of ten.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful."
"vCenter Orchestrator is very reliable and stable."
"We can manage and relocate resources easily."
"User-friendly and easy to deploy."
"The stability of the product is very good."
"The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."
"It has the best workflow feature."
"The product's initial setup phase was easy."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"The platform remains stable with well-designed processes, despite being a complex and technical tool."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"If you compare it to its competitors in the market, it is more Java-native."
"The cognitive features of this solution are good."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
 

Cons

"Enhancing the platform's setup process intuitiveness and offering more flexible pricing options could further improve its accessibility across different company sizes."
"A feature to review and setup tasks should be added."
"The response time of vCenter Orchestrator's support could be improved."
"It is too expensive. One of the main issues is the price."
"As we work towards more stability on the solution, sometimes we'll try something and it breaks and it's easier to restart the service. That's the only drawback. We've experienced this with other applications as well."
"There can be compatibility issues."
"It could be integrated with third-party hypervisors."
"I would like to see more automation added in the future."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"We would like to see further improvement in the area of running headless."
 

Pricing and Cost Advice

"I rate the product price a seven to eight out of ten on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is manageable because they have different versions available, standard, essential, and advanced."
"My company needs to make yearly payments towards the licensing costs attached to the product."
"We renew the solution's license every one or two years."
"vCenter Orchestrator could be more affordable."
"We provide the VMware solution to our clients, for which they pay a perpetual license."
"This solution is expensive and the licensing is more attractive for Haveri."
"My organization didn't have to pay extra for vCenter Orchestrator. It was already included, so it's basically free. Even VMware regular support is included."
"We are on an annual contract to use the solution."
"I can't speak to pricing. It's a contract signed by upper management."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"My client is using RPA Express, which is available for them to use free of charge."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"It is not the most expensive solution, but it is also not the cheapest."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
17%
Government
12%
Manufacturing Company
6%
Financial Services Firm
29%
Computer Software Company
15%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about vCenter Orchestrator?
The stability of the product is very good.
What is your experience regarding pricing and costs for vCenter Orchestrator?
We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.
What needs improvement with vCenter Orchestrator?
After the change from perpetual licensing to subscriptions, the cost model changed. We are considering alternatives since we lost the perpetual aspect, and support is changing.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Overview

 

Sample Customers

Beiersdorf Shared Services
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about WorkFusion vs. vCenter Orchestrator and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.