vCenter Orchestrator and WorkFusion compete in the automation and virtualization category. vCenter Orchestrator appears to have the upper hand in virtualization capabilities, while WorkFusion excels in document processing and machine learning integration.
Features: vCenter Orchestrator is recognized for strong virtualization capabilities, workflow creation, and integration with VMware products. It supports efficient storage management and scalability. WorkFusion is noted for its cognitive and machine learning features, advanced document processing, and customizable APIs, making it a top choice for automation tasks.
Room for Improvement: vCenter Orchestrator users seek better integration with non-VMware products, a more intuitive interface, and competitive pricing. Complex workflows and cloud service integration are areas needing attention. WorkFusion is considered complex by some users, necessitating a user-friendly interface, improved OCR capabilities, and flexible infrastructure requirements. Its pricing is also a concern.
Ease of Deployment and Customer Service: vCenter Orchestrator is favored for on-premises deployment and is considered stable in such environments. WorkFusion offers deployment flexibility, supporting both on-premises and hybrid cloud, though it requires more technical expertise for setup. Customer service for both is generally well-received but vCenter Orchestrator users note the need for quicker support response.
Pricing and ROI: vCenter Orchestrator is seen as costly, particularly with its subscription model, but offers substantial ROI for medium to large enterprises leveraging its virtualization features. WorkFusion also faces pricing criticism compared to other automation solutions, yet provides ROI through its scalability and feature set, appealing to enterprises seeking advanced automation.
Some issues are resolved quickly, while others might take time as they require further analysis.
They respond quickly, collect necessary logs, and sometimes propose new solutions.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
WorkFusion requires a strong background in Java to meet requirements effectively.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
The main concern is the technical nature, which requires significant Java skills.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
I am not familiar with the exact pricing, however, it is considered pricey.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
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