UiPath Document Understanding vs WorkFusion comparison

UiPath Document Understanding

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Executive SummaryUpdated on Oct 10, 2024

WorkFusion and UiPath Document Understanding compete in the document automation category. WorkFusion appears to have the upper hand due to its strong SAP integration and machine learning capabilities.

Features: WorkFusion offers SAP integration, a flexible RPA Express tool for beginners, and notable machine learning capabilities including AutoML. UiPath Document Understanding excels in machine learning, supports a wide range of document formats, and integrates well with AI for enhanced document handling.

Room for Improvement: WorkFusion needs a more user-friendly interface for non-technical users and improved OCR capabilities. UiPath Document Understanding could enhance handwriting recognition and offer better pricing for smaller firms.

Ease of Deployment and Customer Service: WorkFusion supports hybrid deployments and efficient customer service, though response times could improve. UiPath provides robust cloud deployment options and responsive support, but integration with non-UiPath platforms could be smoother.

Pricing and ROI: WorkFusion is priced flexibly for larger enterprises but might be costly for smaller businesses. Its ROI is appreciated for efficiency and error reduction. UiPath’s pricing is higher, posing a barrier for smaller firms despite its significant ROI benefits.

To learn more, read our detailed UiPath Document Understanding vs. WorkFusion Report (Updated: April 2025).

UiPath Document Understanding vs. WorkFusion

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.8

UiPath Document Understanding boosts ROI through automation, reducing errors and costs, while enhancing profitability and task efficiency.

Sentiment score

7.6

WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.

The more automation you achieve, the more ROI you will see.

For more quotes and insights, download the UiPath Document Understanding report

Software Development Associate Architect at QualiZeal

No quotes available

For more quotes and insights, download the WorkFusion report

Customer Service

Sentiment score

7.9

UiPath's support is praised for responsiveness and expertise, but basic support and response times could see improvement.

Sentiment score

7.4

WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.

The premium support UiPath offers is speedy and satisfactory.

reviewer2539896

Solutions Head of Software at a comms service provider with 10,001+ employees

They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues.

For more quotes and insights, download the UiPath Document Understanding report

Software Development Associate Architect at QualiZeal

Sometimes they come to our office and prepare some POCs with UiPath tools.

Furkan Gürsoy

RPA Developer at a tech services company with 201-500 employees

They allow sharing of issues faced in use cases and work alongside us to resolve them.

Associate II at Affirm

Some issues are resolved quickly, while others might take time as they require further analysis.

RPA Developer at a financial services firm with 10,001+ employees

Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.

For more quotes and insights, download the WorkFusion report

Works at Awery Aviation Software

Scalability Issues

Sentiment score

8.5

UiPath Document Understanding is praised for scalability, adaptability, and flexibility, though users note improvement areas in training and costs.

Sentiment score

7.3

WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.

No quotes available

For more quotes and insights, download the UiPath Document Understanding report

The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.

RPA Developer at a financial services firm with 10,001+ employees

WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Stability Issues

Sentiment score

7.5

UiPath Document Understanding is reliable with stability enhanced on cloud infrastructures, despite occasional resource-related issues and maintenance needs.

Sentiment score

6.9

WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.

No quotes available

For more quotes and insights, download the UiPath Document Understanding report

WorkFusion requires a strong background in Java to meet requirements effectively.

Associate II at Affirm

I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.

Works at Awery Aviation Software

Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Room For Improvement

UiPath Document Understanding struggles with accuracy, cost, integration, and user-friendliness, needing better handling of documents and machine learning improvements.

WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.

This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.

reviewer2539896

Solutions Head of Software at a comms service provider with 10,001+ employees

Instabase is faster than UiPath.

Furkan Gürsoy

RPA Developer at a tech services company with 201-500 employees

They can include some features in utilizing the product of assessment understanding, or more specifically, a better efficient handling of the ML skill.

For more quotes and insights, download the UiPath Document Understanding report

Software Development Associate Architect at QualiZeal

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.

Associate II at Affirm

The main concern is the technical nature, which requires significant Java skills.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Setup Cost

UiPath Document Understanding is costly and complex, with premium pricing compared to competitors, challenging users to understand true costs.

WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.

UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.

reviewer2539896

Solutions Head of Software at a comms service provider with 10,001+ employees

It is expensive.

For more quotes and insights, download the UiPath Document Understanding report

Software Development Associate Architect at QualiZeal

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.

RPA Developer at a financial services firm with 10,001+ employees

I am not familiar with the exact pricing, however, it is considered pricey.

Works at Awery Aviation Software

It is worth the money as a tool.

For more quotes and insights, download the WorkFusion report

Associate II at Affirm

Valuable Features

UiPath Document Understanding is praised for its machine learning, OCR capabilities, and efficient document processing and classification.

WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.

The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.

Furkan Gürsoy

RPA Developer at a tech services company with 201-500 employees

This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.

For more quotes and insights, download the UiPath Document Understanding report

Software Development Associate Architect at QualiZeal

It also supports reusable code components through Java, making it efficient for developers.

Associate II at Affirm

They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.

Works at Awery Aviation Software

The platform now includes auto machine learning and AI capabilities.

For more quotes and insights, download the WorkFusion report

RPA Developer at a financial services firm with 10,001+ employees

Categories and Ranking

UiPath Document Understanding

Ranking in Intelligent Document Processing (IDP)

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Intelligent Document Processing (IDP)

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (14th), Robotic Process Automation (RPA) (8th)

Mindshare comparison

As of May 2025, in the Intelligent Document Processing (IDP) category, the mindshare of UiPath Document Understanding is 13.8%, up from 12.5% compared to the previous year. The mindshare of WorkFusion is 2.2%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

ManinderSodhi

Global Director IT at a engineering company with 10,001+ employees

The solution can process a large volume of invoices with a high success rate and little human validation

We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Read full review

Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Real Estate/Law Firm

Insurance Company

Financial Services Firm

29%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about UiPath Document Understanding?

The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.

What is your experience regarding pricing and costs for UiPath Document Understanding?

I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.

What needs improvement with UiPath Document Understanding?

Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

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Product Reports

UiPath Document Understanding

Download UiPath Document Understanding product report

Download WorkFusion product report

Overview

UiPath Document Understanding is employed across industries for extracting data from documents like invoices and legal papers, automating processes, reducing manual input, and enhancing accuracy. It manages both structured and unstructured data with OCR and machine learning capabilities.

UiPath Document Understanding enhances data extraction by supporting numerous document formats and languages. Its capabilities range from processing invoices in finance to handling medical documents in healthcare. By integrating with systems such as SAP, it streamlines document classification and validation. The incorporation of OCR and machine learning allows for high accuracy, even with scanned and handwritten documents, while also enabling automation of tasks that formerly required significant manual intervention.

What are the key features of UiPath Document Understanding?

Machine Learning: Elevates data accuracy through AI-driven models.
OCR Capabilities: Optimizes extraction across multiple formats and languages.
Integration Flexibility: Connects with systems like SAP effectively.
Action Centers and Validation Stations: Facilitates user involvement in validations.
Pre-Built Algorithms: Improves efficiency, especially in invoice processing.

What benefits should be considered in reviews?

Manual Labor Reduction: Minimizes human input and related errors.
Accuracy Improvement: Increases precision in data extraction.
Flexibility: Adapts to a range of document types and formats.
Efficiency Boost: Speeds up processing times and reduces delays.

Across industries, companies use UiPath Document Understanding for automating document processing tasks. In finance, it handles invoice processing, while in healthcare it manages medical record extraction. In manufacturing, it streamlines document workflows, and in HR, it facilitates the handling of internal documents. Despite its advantages, users report challenges with handwriting accuracy, template diversity, and integration complexity. Enhancements in AI and OCR are desired to improve scanning and extraction from diverse languages and formats.

UiPath

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Information Not Available

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

UiPath Document Understanding vs. WorkFusion