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Trend Micro Worry-Free Services Suites vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
Sentiment score
6.9
Vectra AI enhances security efficiency, offers cost savings, improves incident response, and is valued despite challenges in quantifying ROI.
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Sentiment score
8.0
Users highly praise Vectra AI's customer service for its knowledgeable, responsive, and proactive support, with effective issue resolution.
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Sentiment score
7.3
Vectra AI efficiently scales across large networks with planning, handling vast data traffic and numerous endpoints smoothly with proper infrastructure.
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sentiment score
8.0
Vectra AI is stable with rare downtime, quick bug fixes, and easy monitoring despite occasional throughput-related slowness.
 

Room For Improvement

Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Vectra AI should improve integration, reporting, orchestration, reduce false positives, enhance accuracy, flexibility, and refine pricing and documentation.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Vectra AI pricing is seen as high but justified by its robust features, though expensive for some, like schools.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Vectra AI excels in AI-driven threat detection, risk scoring, and seamless integration while enhancing visibility and handling high-risk behaviors.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (23rd), Managed Detection and Response (MDR) (12th)
Vectra AI
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (2nd), Identity Threat Detection and Response (ITDR) (11th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 1.3%, up from 0.4% compared to the previous year. The mindshare of Vectra AI is 3.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Vectra AI3.0%
Trend Micro Worry-Free Services Suites1.3%
Other95.7%
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

No data available
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Information Not Available
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Vectra AI and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.