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Trend Micro Worry-Free Services Suites vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
Sentiment score
7.1
Vectra AI enhances security efficiency, reduces threat response times, and offers cost-effective risk management compared to other solutions.
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Sentiment score
8.2
Vectra AI's customer service is responsive, knowledgeable, and generally praised, though complex issues might experience occasional delays.
Support is extremely good, but there is room for improvement.
The support is quite reliable depending on the service engineer assigned.
When I create tickets, the response is fast, and issues are solved promptly.
 

Scalability Issues

Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Sentiment score
7.5
Vectra AI is scalable and flexible, easily integrating with cloud platforms, but may require planning and can be costly.
 

Stability Issues

Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sentiment score
8.0
Vectra AI is praised for stability, requiring minimal maintenance, with efficient updates and quick issue resolution ensuring reliable performance.
 

Room For Improvement

Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Vectra AI needs better visibility, integration, flexibility, reporting, and customization, plus improved UI, detection accuracy, and endpoint coverage.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.
 

Setup Cost

Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Vectra AI's pricing varies; it's seen as costly yet competitive for quality, with complex licensing needing simplification.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Vectra is cheaper in terms of pricing and features compared to Darktrace.
It is very acceptable when you compare it with Darktrace, for example.
 

Valuable Features

Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Vectra AI excels in threat detection, risk management, and seamless integration, enhancing security operations with AI-driven insights.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
There are extensive out-of-box detection capabilities.
The main feature of Vectra AI that I find valuable is its focus on the user interface and its approximately two hundred algorithms based on artificial intelligence and machine learning.
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
Vectra AI
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (2nd), Identity Threat Detection and Response (ITDR) (9th), AI-Powered Cybersecurity Platforms (6th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. The mindshare of Vectra AI is 3.4%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.1%
Vectra AI3.4%
Other95.5%
Extended Detection and Response (XDR)
 

Featured Reviews

Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
Mohammad Alkurdi - PeerSpot reviewer
Innovative detection features enhance monitoring
The advantages of the integration are not entirely out-of-the-box. You have to do it manually. When I'm doing tier response, an out-of-the-box solution is not available. You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end. This is a major consideration about them. The recall feature, if it can be placed in some areas instead of the cloud, and charged for, would be better. Recall the storage where you watch all the traffic, and you can recall it and try to analyze it in the back end. It’s cloud-based. If they offer it on-prem, it would be better. I think they have a solution, but I have never tested it, to be honest with you.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

No data available
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Information Not Available
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Vectra AI and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.