


Symantec Endpoint Security and Trend Micro Deep Security both compete in the cybersecurity category, offering endpoint protection solutions. Trend Micro seems to have the upper hand in environments that rely heavily on virtualization and cloud infrastructure due to its adaptability and integration capabilities with platforms like AWS.
Features: Symantec Endpoint Security offers features like anti-virus, anti-spyware, firewall, intrusion prevention, and device control, supporting multiple operating systems and integrating with Active Directory. Trend Micro Deep Security provides anti-malware, intrusion prevention, file integrity monitoring, and virtual patching, excelling in virtual machine and cloud environments through its agentless protection.
Room for Improvement: Symantec struggles with resource usage, complex management, and slower responses to zero-day threats. Users report performance lags and a cumbersome interface. Trend Micro needs to enhance its agent performance, support newer threat detection methods, and improve integrations with SIEM tools and centralized reporting, alongside addressing high costs.
Ease of Deployment and Customer Service: Both products offer flexible deployment options from on-premises to cloud. Symantec's support has mixed reviews after Broadcom's acquisition, with users noting accessibility and responsiveness challenges. Trend Micro offers reliable support but lacks the recognition for seamless integration in varied environments. Symantec is more frequent in hybrid and on-premises setups, while Trend Micro leans towards cloud deployments.
Pricing and ROI: Symantec's pricing is competitive but higher compared to free solutions like Microsoft Defender, and features like EDR add to the expense. Trend Micro is more costly, especially for smaller deployments, but users value its comprehensive protection. Both solutions deliver ROI through reduced downtime and better security, although Trend Micro's cost is often justified by its superior cloud integration.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
A dedicated support engineer will come in within three hours.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
Trend Micro also offers multiple solutions, now introducing Vision One and XDR, which allows integration with Deep Security for greater visibility from a security standpoint.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
It has been extremely stable throughout our usage, with no major disturbances.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
By seeing the dashboards, executives should understand whether our servers are secure or if there are vulnerabilities, which should be showcased immediately, indicating reasons for risk.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
Patching allows us to virtually patch servers without downtime, which is critical given our limited patching windows, and helps prevent servers from being exploited.
The IPS module offers virtual patches to resolve issues immediately, making it an excellent product that I recommend for anyone with servers.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.3% |
| Microsoft Defender for Endpoint | 7.8% |
| CrowdStrike Falcon | 6.7% |
| Other | 82.2% |
| Product | Market Share (%) |
|---|---|
| Trend Micro Deep Security | 38.5% |
| Juniper vSRX | 19.1% |
| Sophos Virtualization Security | 18.9% |
| Other | 23.5% |


| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 21 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 24 |
| Large Enterprise | 47 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
TrendAI Deep Security offers advanced protection with anti-malware, virtual patching, and intrusion prevention. It supports hybrid and cloud environments, providing comprehensive security solutions for large organizations.
TrendAI Deep Security provides a robust suite of features tailored for defending systems against evolving threats. With centralized management, it seamlessly integrates with hybrid and cloud environments. Notable is its virtual patching, which reduces zero-day vulnerability risks and downtime, making it an optimal choice for large corporations seeking extensive protection. Despite challenges like less intuitive dashboards, compatibility, and performance issues during scanning, it excels in server and endpoint protection, intrusion detection, and application control. It's particularly effective in financial sectors and integrates with cloud platforms to automate security policy deployment.
What are TrendAI Deep Security's most significant features?Organizations in sectors like finance deploy TrendAI Deep Security for its virtual patching and hybrid environment support. The solution's adaptability across cloud platforms ensures secure workloads, making it essential for environments requiring robust threat detection and monitoring.
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