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Splunk Enterprise Security vs Splunk On-Call comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
418
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
Splunk On-Call
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
IT Alerting and Incident Management (10th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk Enterprise Security is designed for Security Information and Event Management (SIEM) and holds a mindshare of 7.6%, down 9.4% compared to last year.
Splunk On-Call, on the other hand, focuses on IT Alerting and Incident Management, holds 3.4% mindshare, down 4.4% since last year.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.6%
IBM Security QRadar5.5%
Wazuh4.1%
Other82.8%
Security Information and Event Management (SIEM)
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Splunk On-Call3.4%
PagerDuty Operations Cloud8.3%
Opsgenie6.2%
Other82.1%
IT Alerting and Incident Management
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
Ramani Happy - PeerSpot reviewer
Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.
Streamlined incident response has reduced downtime and improved on-call collaboration
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk stands out for its extensive application integrations."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"It has the ability to correlate data, analyze and review it."
"Out-of-the-box, it seems very powerful."
"The unique and most valuable feature in Splunk Enterprise Security is the correlation capability and the SPL query language itself."
"The most valuable aspect of the solution is the ability to capture the different data streams."
"It helped us consolidate all our solutions into an easy tool to use for various employees."
"I like the ease with which dashboards can be created."
"Since implementing Splunk On-Call, our mean time to acknowledge has dropped significantly, and we have fewer escalations to senior engineering for things that could have been caught earlier."
"Splunk On-Call has helped my organization to improve response times, reduce missed alerts, and coordinate teams more efficiently during incidents."
"VictorOps has decreased the meantime to acknowledge an incident management process, our developers can be on-call faster when we are using this solution, and we can fix our incidents much quicker."
"It reduces the communication around CI/CD and production errors in about 90% of the cases and made our support tasks much easier."
"The big benefit of using Splunk On-Call is that I know I have a high-performance team, but now I can really measure and prove it."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
 

Cons

"The use cases provided by Splunk are a good starting point, but could cover many additional topics to ensure that a smaller or less experienced shop might maximize the value of an ES deployment."
"We haven't saved any money with Splunk Enterprise Security. Instead, we have spent excess of the budget on this with unexpected costs."
"My thoughts on the pricing of Splunk Enterprise Security is that it is not cost-efficient; Splunk Enterprise Security is very costly compared to other market tools."
"Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. If Splunk can provide a default threat intelligence suite, it would be better."
"During my experience with Splunk Enterprise Security, I have faced some significant challenges, particularly with customers adapting from version 7 to version 8."
"The ticketing platform could be improved."
"At Splunk .conf24, I saw a demo for Splunk Enterprise Security 8. All the things that they have done in Splunk Enterprise Security 8 are what it can be better at."
"The product could be cheaper."
"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."
"We chose to move away from the HP product as far as our monitoring goes and dealing with system-generated alerts, simply because it took too much time and effort to manage the APM platform."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak."
"The only feature that we are currently waiting on right now is really kind of an annoyance factor: when we get on the timeline on the main dashboard, there’s an ACK All button."
"There could be improvements with communicating an incident or alert."
"User management has to be improved and more user types need to be added as there is currently only Admin or User."
"Should have more YouTube webinars."
 

Pricing and Cost Advice

"From what I have seen so far, Splunk has multiple cost models. The one that we are using is pretty good when it comes to ingesting data into the environment. It has worked out pretty well."
"We have seen ROI and improvements as we have continued to use the product, but they are more reactive."
"The tool's pricing model is great. You can choose between workloads or volume."
"The pricing model is based on the number of gigabytes that you ingest into the Splunk system. So it can be an expensive solution."
"The price of Splunk Enterprise Security is high."
"I've heard Splunk is often preferred over other options, but the cost can be prohibitive for smaller organizations."
"Price-wise, if you compare QRadar to Splunk for SIEM functionality then they are in the same range but when you integrate SOAR with these solutions, Splunk takes the lead and is more competitive."
"Splunk Enterprise Security is expensive but the solution is equipped with a lot of features."
"The price of the solution could be less expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
7%
Construction Company
12%
Financial Services Firm
10%
Performing Arts
10%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business129
Midsize Enterprise65
Large Enterprise285
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What is your experience regarding pricing and costs for VictorOps?
The pricing aspect is per-user licensing, which is standard for this category, making it competitive compared to PagerDuty. In the past, we used PagerDuty, but it is not cheap once you start adding...
What needs improvement with VictorOps?
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of ha...
What is your primary use case for VictorOps?
I have been using Splunk On-Call for nearly about two years. Our main use is incident alerting and on-call scheduling for our engineering and DevOps team. Basically, whenever something goes down, a...
 

Also Known As

No data available
VictorOps
 

Overview

 

Sample Customers

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
Find out what your peers are saying about Splunk, IBM, Wazuh and others in Security Information and Event Management (SIEM). Updated: August 2026.
909,647 professionals have used our research since 2012.