No more typing reviews! Try our Samantha, our new voice AI agent.

Splunk Enterprise Security vs Splunk On-Call comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
403
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
Splunk On-Call
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (11th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk Enterprise Security is designed for Security Information and Event Management (SIEM) and holds a mindshare of 7.3%, down 9.5% compared to last year.
Splunk On-Call, on the other hand, focuses on IT Alerting and Incident Management, holds 3.3% mindshare, down 4.6% since last year.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.3%
IBM Security QRadar5.3%
Wazuh4.4%
Other83.0%
Security Information and Event Management (SIEM)
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Splunk On-Call3.3%
PagerDuty Operations Cloud9.7%
Opsgenie6.8%
Other80.2%
IT Alerting and Incident Management
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
Ramani Happy - PeerSpot reviewer
Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.
Streamlined incident response has reduced downtime and improved on-call collaboration
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Low barrier to start searching with the ability to normalize data on the fly."
"Now with Splunk Enterprise Security, we have everything in one place—the notables are created automatically, but they can also create their own notables based on the investigation, which improved and reduced about 50% of the manual work that was done before versus what we are doing now."
"The reporting aspect is good and it does what I need it to do."
"Correlating data across different systems via one interface will allow you to know your environment or identify incident data in ways you never imagined."
"Internal tracking is helpful because we do not like to deal with multiple ticketing systems, and I am not a fan of ServiceNow. We are able to keep everything internal and utilize Enterprise Security."
"It has helped us look at modern technology, as well as penetrate our legacy systems, to see where the bottlenecks are."
"In terms of technical support, we don't have any issues, as the professional services which they have extended to us are very, very good."
"The SIEM is the most valuable feature of the product."
"Its the best solution of its type out there, you should go for it."
"The most valuable feature of the solution is helpdesk escalation."
"We are very satisfied with the tool."
"VictorOps has decreased the meantime to acknowledge an incident management process, our developers can be on-call faster when we are using this solution, and we can fix our incidents much quicker."
"The alert calling feature is the best because notifications are delivered via phone messages."
"Since implementing Splunk On-Call, our mean time to acknowledge has dropped significantly, and we have fewer escalations to senior engineering for things that could have been caught earlier."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"My VP of Operations is ecstatic about the VictorOps product."
 

Cons

"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"I would like to have fraud detection features. Fraud is within the same turf as with security operations. Fraud and cybersecurity work hand in hand. I would like to have detection capabilities, or at least dashboards in Enterprise Security for fraud."
"Splunk Enterprise Security can be improved mainly from the user interface regarding the visualizations. They are working on it, yet there are only five to ten very basic visualizations."
"It is very complicated to write your own correlation rules without the help of Splunk support."
"Pricing is one factor that hurts everybody on the market; the client, the reseller, everybody that touches it. Only Splunk makes money."
"The threat detection library needs to increase the frequency at which the playbooks are updated."
". Having a trial version or more training on Splunk would be helpful."
"Better directions on search head clusters."
"The only feature that we are currently waiting on right now is really kind of an annoyance factor: when we get on the timeline on the main dashboard, there’s an ACK All button."
"We chose to move away from the HP product as far as our monitoring goes and dealing with system-generated alerts, simply because it took too much time and effort to manage the APM platform."
"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."
"User management has to be improved and more user types need to be added as there is currently only Admin or User."
"Should have more YouTube webinars."
"A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak."
"The solution can be improved by including a wider list of permissions."
"One area for improvement would be enhancing the mobile app experience."
 

Pricing and Cost Advice

"From what I have seen so far, Splunk has multiple cost models. The one that we are using is pretty good when it comes to ingesting data into the environment. It has worked out pretty well."
"The price of Splunk Enterprise Security fluctuates based on the customer, but I believe it's quite costly, especially for our clientele."
"Splunk Enterprise Security's pricing is competitive."
"Splunk is really expensive."
"Its price is fair. Like with anything else, if you go into the cloud, different providers cost more, and you are able to throttle back or throttle up. The cost is comparable with anything else."
"The pricing depends on the bandwidth of an organization and is good compared to some SIEM tools. IBM, for example, is quite costly. But Microsoft Sentinel is notably cheaper."
"Splunk is really expensive compared to all the other tools on the market, including Microsoft Sentinel."
"Splunk Enterprise Security is expensive."
"The price of the solution could be less expensive."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
902,495 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Construction Company
12%
Financial Services Firm
11%
Performing Arts
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business125
Midsize Enterprise61
Large Enterprise278
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What is your experience regarding pricing and costs for VictorOps?
The pricing aspect is per-user licensing, which is standard for this category, making it competitive compared to PagerDuty. In the past, we used PagerDuty, but it is not cheap once you start adding...
What needs improvement with VictorOps?
A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of ha...
What is your primary use case for VictorOps?
I have been using Splunk On-Call for nearly about two years. Our main use is incident alerting and on-call scheduling for our engineering and DevOps team. Basically, whenever something goes down, a...
 

Also Known As

No data available
VictorOps
 

Overview

 

Sample Customers

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
Find out what your peers are saying about Splunk, IBM, Wazuh and others in Security Information and Event Management (SIEM). Updated: June 2026.
902,495 professionals have used our research since 2012.