We performed a comparison between Splunk Enterprise Platform and Splunk On-Call based on real PeerSpot user reviews.
Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Easy setup and maintenance"
"The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification."
"Splunk Enterprise Platform is an easy-to-use and easy-to-configure solution."
"The solution is very good for monitoring compared to other tools."
"The product is very easy to use."
"Splunk's real-time processing capability has been pretty good for my use cases."
"The most valuable feature of Splunk Enterprise Platform is that it's a customizable solution."
"The most valuable feature of the solution is the analytics part."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"The most valuable feature of the solution is helpdesk escalation."
"The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful."
"There is room for improvement in introducing more AI capabilities onto Splunk Enterprise Platform."
"There should be continuous customer engagement and training programs on the new features and capabilities introduced by the solution."
"Things have to be managed manually"
"The support offered by Splunk Enterprise Platform has certain shortcomings that need improvement."
"The solution’s pricing could be improved."
"Splunk Enterprise Platform should include more integrations with other security tools."
"There is room for improvement in terms of scalability."
"The third-party configuration tool could be easier to use."
"Should have more YouTube webinars."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"There could be improvements with communicating an incident or alert."
"The solution can be improved by including a wider list of permissions."
Splunk Enterprise Platform is ranked 6th in IT Alerting and Incident Management with 24 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. Splunk Enterprise Platform is rated 8.4, while Splunk On-Call is rated 8.6. The top reviewer of Splunk Enterprise Platform writes "A platform for monitoring storage, CPU, RAM, Windows logs, and Cisco network logs on large machines". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". Splunk Enterprise Platform is most compared with Apache Superset, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters . See our Splunk Enterprise Platform vs. Splunk On-Call report.
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We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
