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Splashtop Remote Support vs Transmit Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Splashtop Remote Support
Ranking in Remote Access
12th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Transmit Security
Ranking in Remote Access
26th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Identity Management (IM) (24th), Access Management (20th), Passwordless Authentication (5th), Customer Identity and Access Management (CIAM) (11th)
 

Mindshare comparison

As of March 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.2%, down from 10.7% compared to the previous year. The mindshare of Splashtop Remote Support is 2.2%, down from 2.3% compared to the previous year. The mindshare of Transmit Security is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune9.2%
Splashtop Remote Support2.2%
Transmit Security0.1%
Other88.5%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
David Fitzerman - PeerSpot reviewer
Chief Alchemist/ VP at DFC BBQ
Able to boot into safe mode or standard mode remotely and reliable performance
I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.
reviewer2804310 - PeerSpot reviewer
Lead Software Engineer at a financial services firm with 10,001+ employees
Journey orchestration has improved fraud prevention but still needs shared rules and better usability
The main improvement needed is that with the tool, you have to build rules for each and every application. There is no common place where you can write the rules and use that rule for all your applications, which is missing. This is a big feature that is missing compared to the other products in the market. Additionally, the SDKs, Journey Player, and other components are not business-friendly, so you really have to be technical to get into it and do those things. A non-technical person would find it really hard to implement and learn things inside Transmit Security. Even though it requires less coding, you still have to have some technical people in your team to really write the rules and integrate those rules into your application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Conditional access helps me control uncontrolled access."
"This product allows us to restrict users who have access to the system, or to Office 365."
"The best features in Microsoft Intune that I appreciate most are its centralized features."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"The initial setup is not complex."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The initial setup is simple."
"The solution is very fast."
"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."
"With the extended license, it's easy to be remote."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The tool's most valuable features are pricing and easy management."
"The SOS Support is a most valuable feature, as we have remote access from our phone, there is no need to install the software, and we can do it on the cloud."
"The file transfers work well, the remote support and hosted solution work well."
"Transmit Security has impacted my organization positively because it is reassuring to know that we are building on top of a trusted tool, and we do not rely on developers that could make mistakes, and because it is an authentication platform, that could be detrimental."
"Transmit Security has played a major role for our organization, especially in the authentication areas."
"Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless."
"Transmit Security has positively impacted my organization by improving the development of workflows in order to help the user experience."
 

Cons

"Microsoft Intune is not user-friendly to manage and has room for improvement."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"We are not satisfied with technical support. Some improvements might be required."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."
"My whole team is saying that they would rate technical support a three or four out of ten."
"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."
"I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
"The solution should be able to make an inventory of computers automatically."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
"The packages that Splashtop has tend to be a little bit confusing and should be simplified."
"The main improvement needed is that with the tool, you have to build rules for each and every application."
"Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive."
"The customer support varies, but overall, we are satisfied."
"The scalability of Transmit Security is a little bit tricky. It is not easy to scale and depends on the complexity of my workflows and how many users I am going to support."
 

Pricing and Cost Advice

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"This cost is approximately $30 USD per user per month."
"Intune is included in the Microsoft 365 licensing package that we have."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"We have the business premium licenses for the solution."
"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."
"The licensing fees are less than $400 per year."
"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Retailer
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
30%
Manufacturing Company
8%
Construction Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise54
Large Enterprise167
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Splashtop Remote Support?
The phone's a little tricky to work with due to the small screen.
What is your primary use case for Splashtop Remote Support?
We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...
What advice do you have for others considering Splashtop Remote Support?
I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are...
What do you like most about Transmit Security?
Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authenticat...
What is your experience regarding pricing and costs for Transmit Security?
I have heard that pricing, setup costs, and licensing for Transmit Security are a little bit expensive, but I am not ...
What needs improvement with Transmit Security?
I think Transmit Security can be improved by creating features that would allow the replacing of other companies such...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
BindID, FlexID, WorkID
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Toyota, AT&T, Isuzu, Goodwill
Mitgate, Telepass, Metro Bank, Santander
Find out what your peers are saying about Splashtop Remote Support vs. Transmit Security and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.