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Splashtop Remote Support vs Transmit Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Splashtop Remote Support
Ranking in Remote Access
12th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Transmit Security
Ranking in Remote Access
28th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Identity Management (IM) (25th), Access Management (23rd), Passwordless Authentication (5th), Customer Identity and Access Management (CIAM) (11th)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Splashtop Remote Support is 2.1%, down from 2.4% compared to the previous year. The mindshare of Transmit Security is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Splashtop Remote Support2.1%
Transmit Security0.6%
Other91.9%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
David Fitzerman - PeerSpot reviewer
Chief Alchemist/ VP at DFC BBQ
Able to boot into safe mode or standard mode remotely and reliable performance
I've only had to deal with it once. Because of the custom package we have, a white-label package, I can only think of one issue maybe six or seven years ago. I don't even remember what it was. At that time, I think they were pretty responsive. Very few companies offer phone support anymore; everyone's gone the way of email responses. I'm having that problem with CorelDRAW right now, and I'm waiting three weeks for a technician. So it's a good thing it's not important. Are the customer service and support good? For me, they're as good as anybody else, maybe not as good as some companies, but probably better than most. We deal with HP, IBM, HCL. Some companies only offer email support, and you have to wait for a response. I'm trying to remember the last time I interacted with Splashtop support. They do give you an answer. On a scale of one to ten, they're nine plus. You rarely have to use them, but I'm satisfied when you do.
reviewer2804310 - PeerSpot reviewer
Lead Software Engineer at a financial services firm with 10,001+ employees
Journey orchestration has improved fraud prevention but still needs shared rules and better usability
The main improvement needed is that with the tool, you have to build rules for each and every application. There is no common place where you can write the rules and use that rule for all your applications, which is missing. This is a big feature that is missing compared to the other products in the market. Additionally, the SDKs, Journey Player, and other components are not business-friendly, so you really have to be technical to get into it and do those things. A non-technical person would find it really hard to implement and learn things inside Transmit Security. Even though it requires less coding, you still have to have some technical people in your team to really write the rules and integrate those rules into your application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Azure and Intune has helped us resolve most of these issues, as we no longer need a physical infrastructure to manage systems and can push policies remotely while maintaining control over the devices."
"The integration with conditional access is great."
"The system itself is great."
"Cloud control made simple, device secured with ease, and workflow runs smoothly."
"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"With the extended license, it's easy to be remote."
"In contrast, Splashtop is a really good product and it's not so expensive."
"Splashtop Remote Support is my main product, and I use it daily. Its main function is to control systems, which is essential remotely. Additionally, it has useful features such as chat functionality, file transfer, and the ability to add notes with information about a computer or server. Despite being simple software, it is very useful and valuable."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The file transfers work well, the remote support and hosted solution work well."
"The initial setup is simple."
"The solution is very fast."
"The tool's most valuable features are pricing and easy management."
"Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless."
"Transmit Security has impacted my organization positively because it is reassuring to know that we are building on top of a trusted tool, and we do not rely on developers that could make mistakes, and because it is an authentication platform, that could be detrimental."
"Transmit Security has played a major role for our organization, especially in the authentication areas."
"Transmit Security has positively impacted my organization by improving the development of workflows in order to help the user experience."
 

Cons

"The portal of Microsoft Intune is slow for me, but otherwise I think it is an acceptable product."
"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."
"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."
"Yes, there are a couple of issues with stability."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"There is no catalog for mobile access management (MAM) security."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"There can be more logs. I do not have any other requirements."
"I'm not sure if I can recommend the solution as I'm not sure if it's a fit for me."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The phone's a little tricky to work with due to the small screen."
"The solution should be able to make an inventory of computers automatically."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
"The main improvement needed is that with the tool, you have to build rules for each and every application."
"Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive."
"The customer support varies, but overall, we are satisfied."
"The scalability of Transmit Security is a little bit tricky. It is not easy to scale and depends on the complexity of my workflows and how many users I am going to support."
 

Pricing and Cost Advice

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"I would rate the price a four out of ten with ten being the most expensive."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"The solution is cost-efficient."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"The licensing fees are less than $400 per year."
"Splashtop Remote Support is not too expensive. It costs around 800 euros per year."
"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
Retailer
8%
Financial Services Firm
30%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Splashtop Remote Support?
The phone's a little tricky to work with due to the small screen.
What is your primary use case for Splashtop Remote Support?
We use it for remote support. We use it for small and medium businesses. Since we're in the States, all our businesse...
What advice do you have for others considering Splashtop Remote Support?
I'd particularly recommend their educational packages, which offer one-to-many or one-to-one remote access. These are...
What is your experience regarding pricing and costs for Transmit Security?
I have heard that pricing, setup costs, and licensing for Transmit Security are a little bit expensive, but I am not ...
What needs improvement with Transmit Security?
I think Transmit Security can be improved by creating features that would allow the replacing of other companies such...
What is your primary use case for Transmit Security?
My main use case for Transmit Security is access management and identity journey coordination. A specific example of ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
BindID, FlexID, WorkID
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Toyota, AT&T, Isuzu, Goodwill
Mitgate, Telepass, Metro Bank, Santander
Find out what your peers are saying about Splashtop Remote Support vs. Transmit Security and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.