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ScienceLogic vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
ScienceLogic enhances service quality, reduces incidents, and strengthens brand reputation, making it valuable for enterprises despite initial costs.
Sentiment score
8.5
VMware vCenter offers cost-effective management, enhances scalability and security, and ensures positive financial impact with reliable support.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.8
ScienceLogic's support team is praised for professionalism and expertise, despite occasional delays, ensuring quick resolutions and customer satisfaction.
Sentiment score
7.4
VMware vCenter customer service quality has declined, with inconsistent support and slower response times compared to previous years.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
The technical support is good.
 

Scalability Issues

Sentiment score
6.9
ScienceLogic effectively handles global scalability, despite some hardware challenges, and supports enterprise growth with customizable automation features.
Sentiment score
8.3
VMware vCenter is praised for its scalability, robust architecture, and reliability in managing diverse and expansive infrastructures.
On a scale of one to ten, I would rate its scalability as ten.
The scalability is good in vCenter.
 

Stability Issues

Sentiment score
7.1
ScienceLogic is stable and scalable, though occasional bugs occur during upgrades; users rate its stability between six and nine.
Sentiment score
4.8
VMware vCenter is highly stable, reliable, with minimal downtime, offering strong support despite minor log and compatibility concerns.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
 

Room For Improvement

ScienceLogic needs better reporting, user interface, vendor support, simpler integration, improved API, and efficient application monitoring for enterprises.
VMware vCenter users face challenges in cost, management, and usability, requiring improvements in support, integration, and feature simplification.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The licensing model has shifted, leading to higher costs, particularly for smaller organizations.
Better redundancy options can be achieved by using multiple vCenter machines.
The personal portal is difficult to navigate.
 

Setup Cost

ScienceLogic offers flexible yet potentially high pricing, starting at $25K, with costs based on device count and features.
VMware vCenter pricing is complex and expensive, with varied licensing options and potential hidden costs for advanced features.
ScienceLogic is not that expensive and is cost-effective overall.
It could be cheaper.
The licensing model now requires purchasing 96-core solutions, even if fewer cores are needed, adding to the cost burden.
 

Valuable Features

ScienceLogic provides scalable, customizable monitoring with advanced analytics and integration, enhancing service delivery through intuitive and flexible solutions.
VMware vCenter enhances infrastructure with centralized management, high availability, intuitive interface, and features like DRS and vMotion for efficiency.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment.
VMware vCenter is excellent for managing and monitoring hypervisors, specifically with features like live migration, storage vMotion, and host vMotion.
 

Categories and Ranking

ScienceLogic
Ranking in Server Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (27th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)
VMware vCenter
Ranking in Server Monitoring
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Server Monitoring category, the mindshare of ScienceLogic is 2.1%, down from 2.5% compared to the previous year. The mindshare of VMware vCenter is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
SivaKuppala - PeerSpot reviewer
Performance monitoring tools help track resource usage, identify performance bottlenecks, and optimize the efficiency of virtual environments
It is like a single point of failure. In an environment, vCenter is deployed as a single instance, which represents a single point of failure. The concern here is that tasks such as provisioning, monitoring, and maintenance may be impacted until the server is restored. This only affects management; users are not impacted. But, again, management capabilities will be impacted. The entire system goes down until recovery is completed. You will not be able to provision new VDI. Also, vCenter requires a lot of additional resources for managing capabilities. It uses a significant amount of CPU, memory, and network bandwidth, which can sometimes slow down. Proper sizing is important for vCenter so that it does not impact end-users. vCentre licensing cost is on the higher side as well.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The pricing and setup cost are rated seven out of ten. It is mentioned that the price might be a little lower to increase customer adoption. The specific details of the financial cost were not prov...
What needs improvement with VMware vCenter?
The performance is well, however, i didnot use different products to say my opinion.
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about ScienceLogic vs. VMware vCenter and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.