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ScienceLogic vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
ScienceLogic enhances service quality, reduces incidents, and strengthens brand reputation, making it valuable for enterprises despite initial costs.
Sentiment score
7.8
Splunk Observability Cloud enhances visibility, productivity, and efficiency, reducing downtime and facilitating real-time data access for better decision-making.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.8
ScienceLogic's support team is praised for professionalism and expertise, despite occasional delays, ensuring quick resolutions and customer satisfaction.
Sentiment score
7.4
Users find Splunk's customer support satisfactory, responsive, but sometimes experience slow responses; documentation aids effective troubleshooting.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
They often require multiple questions, with five or six emails to get a response.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
 

Scalability Issues

Sentiment score
6.9
ScienceLogic effectively handles global scalability, despite some hardware challenges, and supports enterprise growth with customizable automation features.
Sentiment score
7.8
Splunk Observability Cloud scales efficiently with growing data and users, despite challenges in monitoring large clusters and cost considerations.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
 

Stability Issues

Sentiment score
7.1
ScienceLogic is stable and scalable, though occasional bugs occur during upgrades; users rate its stability between six and nine.
Sentiment score
8.3
Users praise Splunk Observability Cloud for stability and reliability, with minor subscription-related performance limits being manageable.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
 

Room For Improvement

ScienceLogic needs better reporting, user interface, vendor support, simpler integration, improved API, and efficient application monitoring for enterprises.
Splunk Observability Cloud needs better integration, automation, and usability, facing challenges in cost, support, scalability, and deployment.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Setup Cost

ScienceLogic offers flexible yet potentially high pricing, starting at $25K, with costs based on device count and features.
Splunk Observability Cloud offers flexible pricing based on usage, but it may be expensive compared to competitors.
ScienceLogic is not that expensive and is cost-effective overall.
It could be cheaper.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
 

Valuable Features

ScienceLogic provides scalable, customizable monitoring with advanced analytics and integration, enhancing service delivery through intuitive and flexible solutions.
Splunk Observability Cloud offers rapid log searching, seamless integration, user-friendly dashboards, AI analytics, and quick deployment for enhanced monitoring.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
It offers unified visibility for logs, metrics, and traces.
Saving time with automation can save us weeks. It's improving our resilience.
Unlike other APMs, Splunk's service map is quite effective.
 

Categories and Ranking

ScienceLogic
Ranking in IT Infrastructure Monitoring
22nd
Ranking in Cloud Monitoring Software
18th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (25th), Server Monitoring (12th), IT Operations Analytics (7th), AIOps (7th)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Container Management (8th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of ScienceLogic is 1.8%, up from 1.6% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
9%
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ScienceLogic vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.