ScienceLogic and Splunk Observability Cloud are key players in the IT monitoring space. ScienceLogic's strength lies in infrastructure monitoring, while Splunk excels in application-level observability.
Features: ScienceLogic offers dynamic apps, comprehensive dashboards, and multi-tenant capabilities that allow granular permissions and extensive customization. Its built-in event correlation and predictive analytics aid in monitoring efficiency. Splunk Observability Cloud is known for its superior log searching, visualization, and real-time problem-solving capabilities. It integrates well with cloud environments and provides customizable metrics and service maps.
Room for Improvement: ScienceLogic could enhance its reporting features, expand its API offerings, and simplify its user interface to improve accessibility. It faces challenges in monitoring specific server types due to a complex deployment process. Splunk users note the high pricing, difficult setup process, and inadequate documentation. There's also a call for better automation and UI customization options.
Ease of Deployment and Customer Service: ScienceLogic supports multiple deployment options, including on-premises and hybrid cloud, with strong customer service and responsive technical support. Users commend its knowledgeable support team. Splunk also offers deployment flexibility but users feel the need for improved deployment support and integration assistance. ScienceLogic is often recognized for superior customer service.
Pricing and ROI: ScienceLogic's tier-based pricing allows flexibility but can become costly at large scales. Users justify the expense by noting high ROI through reduced downtime and problem identification. Splunk's pricing is also high, especially with large data volumes, but it offers flexible models. While the cost is substantial, both products provide value for enterprise needs, with ScienceLogic's pricing seen as more predictable for budgeting purposes.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
Problems with Skylar may require longer wait times due to limited resource expertise.
I received excellent support from ScienceLogic.
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
Stability should relate to whether the platform fails, stops working, or breaks.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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