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SAP SuccessFactors vs SumTotal Systems Talent Portal [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You will probably see an ROI after a year or two. It's great for auditing and there's a lot of reporting built-in so that you can really focus on processes."
"What I like the most is the KPI management formula."
"Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience."
"We found SAP SuccessFactors to be more promising with reference to functionality and from an implementation perspective."
"It has improved my organization by enabling us to efficiently manage our personnel."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."
"Everything in the product is most valuable to us."
"System usability has improved to a large extent and our manual effort has been reduced."
 

Cons

"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"Language settings in the solution need to be improved."
"Sometimes we have a problem with the data center, it gets disrupted. We cannot log in to our system and it affects other integrated systems that we integrate with SuccessFactors to get data."
"The graphical user interface (GUI) is not very friendly. On the homepage, it is not possible to place advisories or announcements at the top."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"We were not happy with their after-sales support. Whenever we had an issue it was really difficult to get in touch with them."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features."
 

Pricing and Cost Advice

"It could be cheaper."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"It is not cheap, but it is reasonable."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"We have a yearly license. There are no additional costs."
"I rate the tool's pricing a seven to eight out of ten."
"Licensing is quite flexible, but please ensure that you have the right team negotiating with them."
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Answers from the Community

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Managing Partner at TAMAHRIS
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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