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SAP SuccessFactors vs SumTotal Systems Talent Portal [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall interface is easy and user-friendly."
"It covers all the everyday functions of the employee life cycle."
"They are the easiest to use without additional instructions."
"One of the most valuable features of this solution is the performance management workflow."
"In terms of user experience, it is quite good."
"SAP SuccessFactors is one of the most robust platforms in the world today. For a unique global company, they need a platform that is compliant, such as GDP compliant in Europe. The solution delivers high quality in their core HR IS system which is called Employee Central. The system is one of the strongest and sturdiest modules that are in existence in the world."
"We have implemented this for our customers and the areas where they have realized the values are employee engagement and satisfaction, better ROI, better visibility and predictability, faster and accurate decision making and lower overall total cost of operation."
"The standardized procedures and best practices embedded in the system are very valuable."
"System usability has improved to a large extent and our manual effort has been reduced."
 

Cons

"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"SuccessFactors' experience management is not so user-friendly."
"Language settings in the solution need to be improved."
"The graphical user interface (GUI) is not very friendly. On the homepage, it is not possible to place advisories or announcements at the top."
"The analytics capabilities are not very in-depth. While you can get reports, there are limitations when retrieving specific data such as questions from SCORM 1.2 or 2004; the system can only retrieve answers but not questions."
"I don't think SuccessFactors is quite fit for use as an employee database."
"The integration between the recruitment module and employee central is a big problem."
"SAP SuccessFactors can improve the recruitment module and artificial intelligence features. More powerful analytics are needed."
"Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features."
 

Pricing and Cost Advice

"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"The price of the solution is highly expensive."
"We have a yearly license. There are no additional costs."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"Licensing is quite flexible, but please ensure that you have the right team negotiating with them."
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Answers from the Community

it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Managing Partner at TAMAHRIS
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
it_user585276 - PeerSpot reviewer
Head HRM Technology at a manufacturing company with 10,001+ employees
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Also Known As

SuccessFactors
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Pfizer
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