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SAP SuccessFactors vs SumTotal Systems Talent Portal [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

US
Aug 10, 2017
 

Featured Reviews

Marissa Schwan - PeerSpot reviewer
Easy to deploy, stable, and scalable
SuccessFactors has a best practices model for HR across the board, but there are multiple industries. For example, the pharmaceutical, engineering, and professional services industries may have different processes based on their business requirements and operations. SAP and Workday have one approach across industries. As employee experience becomes increasingly important, the kind of employees appointed in an engineering environment, a pharmaceutical environment, and a professional service environment are very different, meaning their experience touchpoints may differ and require adjustments. SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in. As a company, we have 118,000 followers on LinkedIn, and the unemployment rate in South Africa is quite high, at more than 30 percent. When we advertise a job, the number of CVs and applications we receive from people who want to work for us is overwhelming, we can get up to 600 CVs for a single vacancy. To make the process more efficient, we need to use artificial intelligence to identify the key elements of the job profile and match them to the CVs of the applicants. The pre-selection questions are helpful in reducing the number of applicants, but they don't measure the suitability of the CVs and profiles. This is something that needs to be built into the system, but it doesn't currently exist in the market. We have a good pre-selection program, but it doesn't take into account experience, qualifications, professional memberships, work experience, or critical performance indicators. We have enough information from CVs and LinkedIn profiles for the system to match the vacancy profile with the applicant's information and rank them from most suitable to least suitable.
US
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was pretty simple."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"Provides an open architecture and an open platform so it can coexist with other systems."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"It covers all the everyday functions of the employee life cycle."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"System usability has improved to a large extent and our manual effort has been reduced."
 

Cons

"The initial setup could be simplified."
"SAP SuccessFactors' pricing structure could be improved."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features."
 

Pricing and Cost Advice

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"It could be cheaper."
"The solution is on the expensive side but is definitely worth the money."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"The price of the solution is highly expensive."
"It is not cheap, but it is reasonable."
"The product is expensive. The product is worth the money you pay for it."
"Licensing is quite flexible, but please ensure that you have the right team negotiating with them."
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Answers from the Community

US
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
US
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
6%
Manufacturing Company
6%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
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Comparisons

No data available
 

Also Known As

SuccessFactors
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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