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SAP SuccessFactors vs SumTotal Systems Talent Portal [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Management (2nd), Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
SumTotal Systems Talent Por...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

US
Aug 10, 2017
 

Featured Reviews

SandeepKumar7 - PeerSpot reviewer
Useful to manage employee life cycle management but is not very easy to implement
There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.
US
A customizable, end-to-end solution for Performance Management, Learning, and Succession Planning
* There should be a feature for succession managers to add employee-specific comments so that it is visible only to the manager. * Not sure how this can be made easier, but the development of interface from the core HR system to this system is a tedious and time-consuming process, involving multiple iterations of modifications and testing. * Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."
"The most valuable feature of SAP SuccessFactors is analytics."
"The interface is really useful and it's very easy to combine different information. For example, we can easily get reports that we need. It's very easy to create reports."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"SuccessFactors' most valuable feature is performance management."
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"System usability has improved to a large extent and our manual effort has been reduced."
 

Cons

"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"I don't think SuccessFactors is quite fit for use as an employee database."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"SuccessFactors' experience management is not so user-friendly."
"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
"SuccessFactors could be improved by making it usable on mobile and making its features less rigid."
"There is not much scope for enhancements, personalization, or customization with the cloud-based variant of this solution, which could be improved."
"One area of improvement is the time taken to configure changes, such as taxation rules, which can take several months."
"Analytics is one area where this system really needs a large improvement because currently, it has only basic reporting features."
 

Pricing and Cost Advice

"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"We have a yearly license. There are no additional costs."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"It is not expensive because it is a complete suite with a module-based cost."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"Licensing is quite flexible, but please ensure that you have the right team negotiating with them."
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Answers from the Community

US
Aug 10, 2017
Aug 10, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suit...
See 2 answers
GV
Aug 8, 2017
I see them less in recent new contracts for larger organisations, which are typically won by the other ones mentioned in Q2. From what I have seen from Sumtotal, it is a fine LMS but may be a bit old fashioned with less appealing learning experience. Other attention points are availability of experienced consultancy services in your area and the integration with other modules in the Talent suite, as some of these have been acquired, so integration may be an issue.
US
Aug 10, 2017
Thanks Geert Van.. Appreciate your response. Helpful!
 

Top Industries

By visitors reading reviews
Educational Organization
34%
Computer Software Company
7%
Manufacturing Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
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Comparisons

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Also Known As

SuccessFactors
Talent Portal
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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