"The solution's user security is extremely effective. You can profile very well. All the users and all the functionality is protected and that includes information and data segregation."
"The setup is pretty easy. It's not hard at all."
"SAP BusinessObjects Business Intelligence Platform's most valuable features are it has a great presentation layer. We can develop the presentation layer with drag-and-drop capabilities. For end-users and for our interns in the company can create reports and do their data analysis processes or works by using the objects that we created on the presentation layer by themselves."
"It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."
"The ability to merge dimensions in a report is great."
"One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."
"It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. So, it allows you to do server-side joins instead of pulling all the data into Crystal Report to aggregate that data. It has great visualization. For the most part, it operates quite efficiently."
"We find the product to be very stable."
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"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The solution is not good for self-services, they can improve in this area."
"Factoring in total implementation and maintenance costs, SAP BusinessObjects is too expensive. If you deal with a huge amount of data, you can go with BusinessObjects. However, if you are a medium-sized company with a modest amount of data, you can opt for another solution."
"The UI could be updated a bit."
"The dashboard tool is called Lumira and it is very uncomfortable for developers to use. They should improve this in the future."
"We're an Epic shop, and Epic is moving away from Crystal. It would be nice if it had tighter integration with products like Epic. It would be awesome to have better integration with third-party products."
"It would be good if they could integrate the possibility for end users to create end models for themselves that they can use, especially for site operators, and if they could provide the end user not only the self-service BI, but also the self-service analytics, based on a predefined model, the same way that Oracle did."
"We would like to see a native version of BusinessObjects and Web Intelligence created for the cloud."
"The self-service area, or dashboard, needs some improvement. While the reporting itself is great, the dashboard and Analytics Cloud are not user friendly."
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"There could be improvements made to the analytics capabilities."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
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SAP BusinessObjects Business Intelligence Platform is ranked 2nd in Legacy BI Tools with 34 reviews while SAP Crystal Reports is ranked 9th in Reporting Tools with 2 reviews. SAP BusinessObjects Business Intelligence Platform is rated 7.8, while SAP Crystal Reports is rated 8.0. The top reviewer of SAP BusinessObjects Business Intelligence Platform writes "Integrates very well with SAP ERP, allows you to scale up or down anytime, and is absolutely trustworthy". On the other hand, the top reviewer of SAP Crystal Reports writes "Offers a good user experience that can export reports to different platforms, but it requires a specialized skillset to develop them". SAP BusinessObjects Business Intelligence Platform is most compared with Microsoft BI, SAP Analytics Cloud, Oracle OBIEE, MicroStrategy and Tableau, whereas SAP Crystal Reports is most compared with Microsoft BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, Tableau and IBM Cognos.
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