We performed a comparison between Salesforce Einstein Analytics and ThoughtSpot based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the scalability to be very good."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"he most valuable feature of the solution is its ease of use."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"Transparency is the most valuable feature of this solution."
"The scalability is good."
"It is easy to set up the solution."
"The initial setup was very straightforward."
"The ability to do ad hoc explorations of data has been most valuable."
"It's easy to drill down or expand data to get more details right out of the box."
"ThoughtSpot takes the modifying of existing reports out of our hands."
"I like ThoughtSpot's search capabilities. You can also create custom analytics even if you aren't an experienced data analyst. We have users with no data analytics experience making some of the dashboards we've created, copying components, and customizing them to their specific use cases."
"I would say the return on investment is good. Whatever we invested, we got results. We have been finding it easy to use and onboard new use cases."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The product must be more transparent."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"A customized visualization is lacking in this product."
"The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot."
"In terms of features, I'd like to be able to pivot data - for example, going from rows to columns. It's not easy to do."
"The one area of the solution that I do hear needs improvement is on the visualization front."
"ThoughtSpot is a fairly new product, so some usability aspects aren't as mature as we'd like them to be. One example is their organizational methodology, like how objects are organized in their dashboards inside the product. They're all on a flat list, which works if you've got five or 10 dashboards. However, it's insufficient when you're a large enterprise with multiple groups looking at the same dashboards. It isn't organized well."
"If I want to order columns, this feature is not there."
"The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases."
"I would like to see more flexibility in adding the pins. Currently, we have four different sizes in which I can add pins, but I would like to be able to resize my pins."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while ThoughtSpot is ranked 15th in BI (Business Intelligence) Tools with 8 reviews. Salesforce Einstein Analytics is rated 8.2, while ThoughtSpot is rated 7.6. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of ThoughtSpot writes "You can drill down into any data right out of the box, with a straightforward deployment, and great support". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas ThoughtSpot is most compared with Tableau, Microsoft Power BI, Looker, Amazon QuickSight and Mode Analytics. See our Salesforce Einstein Analytics vs. ThoughtSpot report.
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