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Retool vs Windsurf comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Retool saves time and money, reducing developer dependency, while offering efficient, cost-effective solutions with a minimal monthly expense.
Sentiment score
5.0
Windsurf improves productivity, enabling developers to save time and costs, boosting output by 30-40% without extra hires.
We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.
software engineer at a non-tech company with 1,001-5,000 employees
I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.
IT consultant for healthcare sector at Freelancer
We have seen a return on investment because we are building these internal dashboards 30 to 50% faster, so we are saving approximately 30 to 50% of an employee's time.
Product Manager at a tech vendor with 11-50 employees
My clients save time and money, and we are generally about twice as fast with AI-enabled software development.
Principal Consultant at a outsourcing company with 1-10 employees
The scope of work has increased a lot, but we managed to keep up without hiring due to the power of these AI-powered coding agents like Windsurf and Cursor.
Automation Engineer at a tech services company with 1-10 employees
It has saved a substantial amount of time compared to previous methods, with a 25% time reduction in code generation and completion of projects.
Software Engineer at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.5
Retool's customer service is mixed, with varying satisfaction levels, reliance on external resources, and praise for prompt assistance.
Sentiment score
5.9
Windsurf's customer support is generally positive, though slow emails are a concern; users appreciate quick issue resolutions.
The customer support is amazing; overall, AWS customer support is very professional and fast.
software engineer at a non-tech company with 1,001-5,000 employees
It is very easy to learn and integrate within our database and infrastructure because we are already on Amazon Web Services, and our entire tech stack is on Amazon Web Services.
Product Manager at a tech vendor with 11-50 employees
Technical support team is available, but I haven't needed to contact them.
Full Stack PHP/Python AWS Developer at Binary Port
Technical issues are handled very well when they arise.
Software Engineer at a university with 1,001-5,000 employees
I had an issue with billing, and the support team reached out to me about that issue quickly.
Full Stack Developer
I have not had to rely heavily on support for critical issues, which is a good sign in terms of product stability.
Software Enginner at Sera AI
 

Scalability Issues

Sentiment score
6.7
Retool efficiently scales, supporting many users with large datasets, offering customization and security, although complexity may rise with features.
Sentiment score
5.3
Windsurf effectively scales with team sizes, offering seamless integration and consistent performance, though organizational scalability could improve.
It's scalable and doesn't experience any slowdown when handling increasing data volumes.
Full Stack PHP/Python AWS Developer at Binary Port
Retool is more suited for startups, but it can get messy at scale.
software engineer at a non-tech company with 1,001-5,000 employees
Windsurf can ensure that multiple users can work simultaneously on a single product.
AI Engineer at Walkover Web Solutions
For larger projects, it understands and operates across bigger repositories, helps maintain consistency when making changes across connected components, and reduces the effort needed to navigate and manage complexity.
Software Enginner at Sera AI
I believe it can handle growth effectively as our team expands or projects get bigger because it keeps the context of the codebase in a specialized, cached way.
Automation Engineer at a tech services company with 1-10 employees
 

Stability Issues

Sentiment score
8.4
Retool is highly rated for dependability, with users experiencing minimal issues, praising its stability and reliable performance.
Sentiment score
7.5
Windsurf is stable and reliable, with minor slowdowns and occasional CASCADE issues, crucial for code generation and analytics.
Retool is stable in my experience.
IT consultant for healthcare sector at Freelancer
In terms of speed and reliability, for most tasks such as code generation and debugging, it is pretty fast and keeps the flow uninterrupted.
Software Enginner at Sera AI
Windsurf is currently stable for me; I have not experienced any crashes or issues.
Angular Developer at a computer retailer with 51-200 employees
I have not encountered any crashes or reliability issues.
Database developer at a university with 501-1,000 employees
 

Room For Improvement

Retool's front-end and usability limitations frustrate users, highlighting needs for enhanced customization, integration, and non-technical user support.
Windsurf needs faster response, improved stability, better tool integration, and enhanced support for complex tasks and extensive files.
Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.
software engineer at a non-tech company with 1,001-5,000 employees
AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.
Full Stack PHP/Python AWS Developer at Binary Port
There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.
Construction Data Analyst at a tech services company with 10,001+ employees
Enhancing the reliability of the cascade agent for large and complex codebases, ensuring it understands projects thoroughly, and providing safer multi-file edits would make Windsurf a significantly stronger tool.
Angular Developer at a computer retailer with 51-200 employees
Windsurf really shines when you treat it as a feature-level or system-level tool, not just something for autocomplete or small snippets.
Software Enginner at Sera AI
I would rather look for the inclusion of pull request reviews or a kind of a TRD or technical requirement general documentation generation, or system diagram generation directly from the codebase in Windsurf itself.
Founding BackEnd Engineer
 

Setup Cost

Retool's pricing is affordable for small setups but can be expensive for larger deployments compared to industry leaders.
Enterprise users find Windsurf's pricing fair and flexible, valuing its competitive rates, easy setup, and optional premium features.
The pricing, setup cost, and licensing experience were good as the free plan was enough for us.
IT consultant for healthcare sector at Freelancer
My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others.
Product Manager at a tech vendor with 11-50 employees
It is very cheap compared to other tools in the market because 80% of the time, we are happy with their free model capabilities.
Founding BackEnd Engineer
If it were a bit less, it would be more useful for us to save money since we are a startup.
Software Engineer at Collecto Fintech Solutions Pvt Ltd
I did not incur setup costs.
Database developer at a university with 501-1,000 employees
 

Valuable Features

Retool streamlines development with a user-friendly interface, enabling rapid MVP creation and enhancing productivity with extensive customization features.
Windsurf enhances productivity with AI integration, efficient autocomplete, multi-model selection, and seamless code editing for optimized development.
Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.
Construction Data Analyst at a tech services company with 10,001+ employees
Compared to other solutions, the time is 30 to 50% shorter when we are building an internal tool using Retool.
Product Manager at a tech vendor with 11-50 employees
Retool provides built-in features with all processing happening within the platform, which is a significant advantage.
Full Stack PHP/Python AWS Developer at Binary Port
We were able to build a product from scratch, which would have taken at least two to three weeks. With Windsurf helping me build it in a week, the time savings are substantial.
Lead Software Engineer at a tech vendor with 10,001+ employees
Windsurf's understanding of my Angular project context is better than basic auto-complete and less IntelliSense options because it understands what version of Angular I am using and what features I require.
Angular Developer at a computer retailer with 51-200 employees
If there are any exceptions, it automatically finds out what the exact issue is and provides the solution and fixes it.
Software Engineer at Collecto Fintech Solutions Pvt Ltd
 

Categories and Ranking

Retool
Ranking in AI Software Development
22nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Rapid Application Development Software (20th)
Windsurf
Ranking in AI Software Development
1st
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
38
Ranking in other categories
IDE (1st), AI Code Assistants (1st)
 

Mindshare comparison

As of August 2026, in the AI Software Development category, the mindshare of Retool is 0.5%, up from 0.4% compared to the previous year. The mindshare of Windsurf is 0.7%, down from 25.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Windsurf0.7%
Retool0.5%
Other98.8%
AI Software Development
 

Featured Reviews

YL
IT consultant for healthcare sector at Freelancer
Has provided a quick way to build mobile apps and could improve usability for non-technical users
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android. I found the process of creating and deploying those mobile apps for Android with Retool to be smooth as the documentation is very good, and I found answers and examples to create a mobile app. I can access a debug mode in the mobile app which was really convenient to make tests and find what can be improved, where I have a problem, and how to correct it. Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software. It was a way to maintain the launch date of the project, which helped speed up the project timeline and save resources.
DHARMA-TEJA - PeerSpot reviewer
Software Enginner at Sera AI
Feature workflows have become faster and context-aware development is now system-focused
Windsurf has become less of a tool and more of a core part of how I build. I do not think in terms of writing code line by line anymore; I think in terms of features, flows, and systems, and Windsurf helped me translate that into actual implementation across the codebase. It fits especially well when I am doing rapid prototyping, exploring new ideas or architectures, or iterating on existing features quickly. At the same time, one thing I have noticed in my workflow is around model switching. When I switch between models, the GPT generating agent models sometimes the deeper context regarding decision reasoning or intermediate steps does not fully carry over, so I end up re-establishing context manually every time. It is so much painfully manual; that is not a blocker, but since I work on fairly complex multi-step systems, having strong cross-model memory consistency would make it even more powerful. One thing I would really appreciate is stronger cross-model memory and context continuity. Right now, when I switch between models, the surface-level context is there, but the deeper reasoning regarding why certain decisions were made or how a flow evolved does not always carry over fully. Since I work on complex and multi-step agents, I end up re-establishing the context manually. If Windsurf could maintain a kind of shared memory layer across models where intent, decisions, and intermediate steps persist, it would make the whole experience much more seamless. Improving the memory continuity and control would take it from powerful to extremely reliable at scale. Overall, Windsurf is already a strong tool, but there are a few areas where improvements would make a big difference, especially for advanced workflows. The first is cross-model memory and context continuity. The second is better control over agent execution. Right now, when switching between models—for instance, if I am using a tier of models and then I reach a limit, and then I need to switch to a lesser limit model—the high-level context is there, but deeper reasoning is lost. A shared memory layer across models would make the experience much more seamless. Furthermore, while Cascade is powerful, for larger changes, it would help to have more visibility or control, such as previewing the execution plan and guiding steps before it runs. The UI and documentation provided are pretty good, though I think there is room for true visibility and feedback during agent execution. While the amount of time put into the design and documentation is great, figuring out things with the documentation can often be done without any third-party help. Some advanced use cases are not fully explored in the documentation, but the best practices for using agents effectively are very clear, such as how to structure prompts for multi-file changes and how to guide Cascade for better outputs. Real-world advanced examples are already implemented in there; that could be very helpful for us. The main advice I would give to others looking into using Windsurf is to not use it as a traditional code assistant. Windsurf really shines when you treat it as a feature-level or system-level tool, not just something for autocomplete or small snippets. So instead of thinking "write this function," think more toward "build this flow." Learn how to guide it properly. That is the main thing I would advise: learn how to guide it properly, how to prompt it properly, and start with real use cases, not toy examples.
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Top Industries

By visitors reading reviews
Construction Company
21%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Retool?
My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others. I feel it is an eigh...
What needs improvement with Retool?
I do not have specifics on how Retool can be improved because we are using it for internal tool building only. Regarding needed improvements, perhaps Retool can focus on not building customer-facin...
What is your primary use case for Retool?
We started using Retool last September, so it has been more than nine months now. Our main use case for Retool is an internal operations dashboard built in Retool for our AI agents. Whenever we shi...
What is your experience regarding pricing and costs for Windsurf?
Regarding pricing, I am a developer, and the pricing is handled by my management team and the platform team. As a developer, I was mainly focused on using the product rather than the procurement side.
What needs improvement with Windsurf?
Room for improvement is actually associated with every AI that exists. One thing is that if there is a very large codebase, such as a legacy codebase, sometimes the context window is a hindrance. T...
What is your primary use case for Windsurf?
I am a software developer with over two years of experience. I have been using Windsurf for approximately one to one and a half years since its introduction into my organization. I primarily work i...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Dell, Anduril, MongoDB, Zillow, Atlassian
Find out what your peers are saying about Retool vs. Windsurf and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.