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Quest Stat for Oracle E-Business Suite vs Serviceaide ChangeGear comparison

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Buyer's Guide
Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear
May 2024
Executive Summary

We performed a comparison between Quest Stat for Oracle E-Business Suite and Serviceaide ChangeGear based on real PeerSpot user reviews.

Find out in this report how the two IT Service Management (ITSM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear Report (Updated: May 2024).
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771,170 professionals have used our research since 2012.
Featured Review
Mohammed Ghonaim
An user-friendly solution that enables business users to extract data in various formats
Anonymous User
It's provided self-service and automation, notifications, and reporting, although adding group names is a complicated...
It's provided self-service and automation, notifications, and reporting. That’s where we spend most of the time fishing for things. It’s good on a... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's technical support is very responsive.""The user-friendly solution enables business users to extract data in various formats independently. Additionally, it controls access, allowing for data masking of sensitive information within Oracle. These features contribute positively to the user experience, especially from the perspective of business users."

More Quest Stat for Oracle E-Business Suite Pros →

"The solution is a highly mature product. Because of this, it can stand up to any other product on the market."

More Serviceaide ChangeGear Pros →

Cons
"I recommend enhancing the user interface to make the product more user-friendly for business users. Identifying queries that apply to Oracle technical assessments would be beneficial, particularly for Oracle E-Business Suite (EBS) or other specific ready-made packages.""The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger."

More Quest Stat for Oracle E-Business Suite Cons →

"The solution needs to improve its reporting features. The user interface needs a lot of improvements."

More Serviceaide ChangeGear Cons →

Pricing and Cost Advice
  • "I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high."
  • "The tool is cheap, but monthly subscriptions are a bit high."

    • More Quest Stat for Oracle E-Business Suite Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Quest Stat for Oracle E-Business Suite?
    Top Answer:The solution's technical support is very responsive.
    What is your experience regarding pricing and costs for Quest Stat for Or...
    Top Answer:I rate the product price a six or a seven on a scale of one to ten, where one is low, and ten is high.
    What needs improvement with Quest Stat for Oracle E-Business Suite?
    Top Answer:The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger.
    Ask a question

    Earn 20 points

    Ranking
    25th
    out of 49 in IT Service Management (ITSM)
    Views
    27
    Comparisons
    6
    Reviews
    2
    Average Words per Review
    383
    Rating
    8.5
    30th
    out of 49 in IT Service Management (ITSM)
    Views
    203
    Comparisons
    143
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Serviceaide ISM (Intelligent Service Management), Nimsoft Service Desk, CA Cloud Service Management , ChangeGear
    Learn More
    Quest Software
    Video Not Available
    Serviceaide
    Overview

    Oracle E-Business Suite is critical to your business. Which is why you need a reliable change management system. Yet most organizations manage Oracle application changes manually, which can lead to tedious rework and audit issues. But what if you could automate the process of managing Oracle application changes and patches? This would save time, reduce risk and support DevOps.
    With Stat® for Oracle E-Business Suite, you get complete application change management for your EBS environment in a single tool. Stat makes it easy to schedule Oracle application change deployments by release or target environment, automate pre- and post-migration steps and integrate with existing tools via REST API and business rules. Implement DevOps in your ERP environment, without compromising compliance, with Stat.

    ChangeGear, a leader in the GigaOm ITSM Radar Report, presents a cutting-edge AI-based service management platform that transforms user experience and enhances decision-making. Offering a business-friendly interface, ChangeGear is customizable with drag-n-drop editing, ensuring adaptability to diverse user needs. The AI-driven platform accelerates decision-making processes with real-time recommendations and intelligent predictions, boosting staff efficiency. Advanced automation, including workflow automation and business process automation, streamlines operations, freeing staff from manual tasks. Recognized for its agility and speed, ChangeGear stands out in change management, asset management, and service desk solutions. For industries navigating compliance challenges, ChangeGear's robust change management and auditing capabilities provide a comprehensive solution. 

    Sample Customers
    Information Not Available
    Oakwood Systems Group
    Company Size
    No Data Available
    REVIEWERS
    Small Business20%
    Midsize Enterprise7%
    Large Enterprise73%
    Buyer's Guide
    Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear
    May 2024
    Free Report: Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear
    Find out what your peers are saying about Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear and other solutions. Updated: May 2024.
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    771,170 professionals have used our research since 2012.

    Quest Stat for Oracle E-Business Suite is ranked 25th in IT Service Management (ITSM) with 2 reviews while Serviceaide ChangeGear is ranked 30th in IT Service Management (ITSM). Quest Stat for Oracle E-Business Suite is rated 8.6, while Serviceaide ChangeGear is rated 7.6. The top reviewer of Quest Stat for Oracle E-Business Suite writes "An user-friendly solution that enables business users to extract data in various formats". On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". Quest Stat for Oracle E-Business Suite is most compared with , whereas Serviceaide ChangeGear is most compared with ServiceNow, BMC Helix ITSM and Zoho Desk. See our Quest Stat for Oracle E-Business Suite vs. Serviceaide ChangeGear report.

    See our list of best IT Service Management (ITSM) vendors.

    We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.