Trend Vision One Endpoint Security and Quest KACE Systems Management Appliance compete in the endpoint security and systems management categories. Quest KACE seems to have the upper hand in comprehensive management features, while Trend Vision One is noted for its seamless integration and advanced threat protection.
Features: Trend Vision One offers robust threat protection, easy deployment, and strong integration capabilities. It provides user-friendly management and centralized reporting. Quest KACE Systems Management Appliance is known for its asset management, software deployment, and thorough patch management. It provides a detailed overview of devices, making endpoint management efficient.
Room for Improvement: Trend Vision One could enhance system resource usage, introduce AI and DLP modules, and improve reporting features. Quest KACE could benefit from better scalability, simpler patch management, and more intuitive dashboard customization.
Ease of Deployment and Customer Service: Trend Vision One supports On-premises, Public, and Hybrid Cloud deployments with generally satisfactory support, despite variable response times. Quest KACE offers deployment options focusing on On-premises and Public Cloud models and maintains reasonable technical support. Trend Vision One is recognized for integration flexibility, while Quest KACE excels in comprehensive management tasks.
Pricing and ROI: Trend Vision One is noted for competitive pricing, though sometimes perceived as high. It offers good value through integrated features, showing positive ROI. Quest KACE is praised for reasonable pricing, with a licensing model based on device count offering flexibility. It maintains cost-effectiveness through broad functionality, yielding strong ROI from streamlined operations and system tracking.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
The pricing is very high, despite the solution’s capabilities.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?
What benefits should users consider?
Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.
Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.
What features define Trend Vision One Endpoint Security?In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.
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