Qualys VMDR and Spiceworks compete in IT management, focusing on security and inventory management. Qualys stands out in vulnerability management, making it appealing for businesses needing robust security solutions.
Features: Qualys VMDR offers comprehensive vulnerability management, policy compliance, and real-time awareness. Its cloud-based infrastructure is noted for robust scanning and continuous monitoring. Spiceworks features a free helpdesk, inventory management, and strong community support, ensuring simplicity and cost-effectiveness for SMBs.
Room for Improvement: Spiceworks' ticketing system could be more robust with better customization and performance for larger environments. Qualys could enhance its complex user interface and improve API speed, report generation, and technical support responsiveness.
Ease of Deployment and Customer Service: Qualys VMDR is versatile with deployment across different cloud environments, providing wide coverage for enterprises. Spiceworks is recognized for easy on-premises deployment suited for SMBs. Both have strong customer service; however, Spiceworks benefits from a supportive community, whereas Qualys needs better response times.
Pricing and ROI: Qualys VMDR's expansive functionality caters to larger businesses, though it is seen as costly despite flexible pricing models. Spiceworks' free model is attractive to SMBs, offering excellent value for basic IT management without direct costs.
We saw a return on investment through significant savings in time, money, and resources.
We usually get on calls with tech support, and they are very helpful.
The response time takes a while.
When reaching out via email, they reply quickly.
Scalability depends on the license and the number of assets being monitored.
Qualys VMDR can handle scalability, although increasing the inventory can raise the licensing costs.
It does not automate patching unless the patch management module is purchased separately.
If AI features were integrated, it could enhance the capabilities significantly.
They can tweak their UI since the new version seems a bit jumbled up.
Qualys offers better pricing and is feature-packed compared to other tools.
I would rate the pricing between seven to eight out of ten.
I have a notion that Qualys might be more expensive than Rapid7.
The prioritization of vulnerabilities has improved our remediation efforts by around thirty to thirty-five percent.
It impacts my workflow overall, with the patch management features as it has the missing patches listed in detail, making it easier to get a comprehensive report and providing some dashboards that offer visual representation.
We use it daily to fix vulnerabilities by connecting with infrastructure to remediate.
Additionally, it is free software.
Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.
Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.
With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.
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