Qualys VMDR vs Spiceworks comparison

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Qualys VMDR

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Executive SummaryUpdated on Jan 25, 2026

Qualys VMDR and Spiceworks operate in different segments of IT management, focusing on security and helpdesk solutions respectively. Qualys VMDR appears to lead in vulnerability management and policy compliance, attributed to its advanced scanning capabilities and comprehensive integration options, while Spiceworks offers a budget-friendly, community-supported platform ideal for SMBs needing inventory and helpdesk management.

Features: Qualys VMDR provides robust vulnerability management with policy compliance features and continuous monitoring capabilities. It offers customizable dashboards and supports cloud deployment, reducing local configuration needs and integrating web application and network scans. Spiceworks provides strong community support with functions centered around helpdesk and inventory management, focusing on simplicity and ease of use for SMBs without complex scanning needs.

Room for Improvement: Qualys VMDR could refine its user interface and improve the efficiency of its reporting features. It faces challenges with technical support response times and scanning optimization in certain environments. Spiceworks struggles with scalability for larger operations and could enhance its ticketing system workflow and user interface, making it more suitable for medium to large enterprises.

Ease of Deployment and Customer Service: Qualys VMDR offers flexible deployment models, including cloud-based environments, which can be complex to set up. Customer service feedback varies, with issues noted in support promptness. Spiceworks is predominantly on-premises with straightforward installation, benefiting from a vast user community for peer support, enhancing the overall customer service experience despite limited official support.

Pricing and ROI: Qualys VMDR's pricing reflects its extensive capabilities, providing significant ROI in security management and compliance assurance. However, it is considered a premium option. Spiceworks is a free solution appealing to budget-conscious SMBs, providing basic inventory and helpdesk functions without licensing fees, enhanced by its strong community support network, offering a compelling choice for cost-sensitive environments.

To learn more, read our detailed Qualys VMDR vs. Spiceworks Report (Updated: January 2026).

Qualys VMDR vs. Spiceworks

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

Qualys VMDR enhances ROI by streamlining management, improving compliance, reducing vulnerabilities, saving time, and minimizing breaches effectively.

Sentiment score

7.8

Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.

We saw a return on investment through significant savings in time, money, and resources.

For more quotes and insights, download the Qualys VMDR report

System Admin at a tech services company with 10,001+ employees

No quotes available

For more quotes and insights, download the Spiceworks report

Customer Service

Sentiment score

6.6

Qualys VMDR support is responsive and helpful, but users note occasional delays and suggest better response time and depth.

Sentiment score

7.4

Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.

We usually get on calls with tech support, and they are very helpful.

reviewer2588394

Works at a comms service provider with 1-10 employees

When reaching out via email, they reply quickly.

For more quotes and insights, download the Qualys VMDR report

Information Security Analyst at a tech services company with 51-200 employees

The response time takes a while.

reviewer2592618

Security Engineer at a consultancy with 10,001+ employees

No quotes available

For more quotes and insights, download the Spiceworks report

Scalability Issues

Sentiment score

7.9

Qualys VMDR is highly scalable, supporting numerous assets efficiently with customizable management and seamless cloud-based architecture.

Sentiment score

7.4

Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.

Scalability depends on the license and the number of assets being monitored.

System Admin at a tech services company with 10,001+ employees

Qualys VMDR can handle scalability, although increasing the inventory can raise the licensing costs.

For more quotes and insights, download the Qualys VMDR report

Information Security Analyst at a tech services company with 51-200 employees

Qualys VMDR's scalability is good, and the customer support is good.

reviewer2753559

Cyber Security Solution Engineer at a computer software company with 201-500 employees

No quotes available

For more quotes and insights, download the Spiceworks report

Stability Issues

Sentiment score

7.9

Qualys VMDR is highly stable, reliable, and effective, with minimal downtime and challenges mostly due to user-side issues.

Sentiment score

6.6

Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.

Qualys VMDR is stable.

reviewer2753559

Cyber Security Solution Engineer at a computer software company with 201-500 employees

For more quotes and insights, download the Qualys VMDR report

No quotes available

For more quotes and insights, download the Spiceworks report

Room For Improvement

Qualys VMDR needs improved support, efficient reporting, UI, asset notifications, reduced tool dependency, better pricing, and comprehensive resources.

Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.

It does not automate patching unless the patch management module is purchased separately.

System Admin at a tech services company with 10,001+ employees

I would appreciate improvements in the query options in Qualys VMDR, specifically in the query-building process where I would need more features and operators.

Vaibhav Ghule

Soc Lead & Edr Administration at Persistent Systems

If AI features were integrated, it could enhance the capabilities significantly.

For more quotes and insights, download the Qualys VMDR report

Information Security Analyst at a tech services company with 51-200 employees

No quotes available

For more quotes and insights, download the Spiceworks report

Setup Cost

Qualys VMDR pricing is high for small businesses but offers flexibility, discounts, and comprehensive features for larger enterprises.

Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.

I have a notion that Qualys might be more expensive than Rapid7.

Information Security Analyst at a tech services company with 51-200 employees

Qualys offers better pricing and is feature-packed compared to other tools.

reviewer2588394

Works at a comms service provider with 1-10 employees

I would rate the pricing between seven to eight out of ten.

For more quotes and insights, download the Qualys VMDR report

System Admin at a tech services company with 10,001+ employees

No quotes available

For more quotes and insights, download the Spiceworks report

Valuable Features

Qualys VMDR offers user-friendly management, real-time insights, and powerful integrations, significantly improving vulnerability prioritization and remediation efficiency.

Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.

The prioritization of vulnerabilities has improved our remediation efforts by around thirty to thirty-five percent.

reviewer2588394

Works at a comms service provider with 1-10 employees

It impacts my workflow overall, with the patch management features as it has the missing patches listed in detail, making it easier to get a comprehensive report and providing some dashboards that offer visual representation.

Nabanita Roy

JMS, RPSG Ventures Limited at RP Sanjiv Goenka Group

Qualys VMDR's continuous monitoring capabilities help us respond to emergent threats by enabling my team to reach out to the security engineers whenever there is any detection of a vulnerability, informing them about it, and creating an incident.

Vaibhav Ghule

Soc Lead & Edr Administration at Persistent Systems

For more quotes and insights, download the Qualys VMDR report

Additionally, it is free software.

Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

For more quotes and insights, download the Spiceworks report

Categories and Ranking

Qualys VMDR

Ranking in IT Asset Management

3rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Vulnerability Management (3rd), Configuration Management Databases (2nd), Container Security (9th), Risk-Based Vulnerability Management (1st)

Spiceworks

Ranking in IT Asset Management

10th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (14th), IT Infrastructure Monitoring (42nd)

Mindshare comparison

As of January 2026, in the IT Asset Management category, the mindshare of Qualys VMDR is 2.5%, down from 3.5% compared to the previous year. The mindshare of Spiceworks is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Market Share Distribution
Product	Market Share (%)
Qualys VMDR	2.5%
Spiceworks	2.0%
Other	95.5%

IT Asset Management

Featured Reviews

Vaibhav Ghule

Soc Lead & Edr Administration at Persistent Systems

Continuous risk-based monitoring has strengthened incident response and vulnerability prioritization

I haven't explored Qualys VMDR's vulnerability lifecycle automation yet. One of my analysts mentioned that queries lack grouping operators in Qualys VMDR. From my experience, I would appreciate improvements in the query options in Qualys VMDR, specifically in the query-building process where I would need more features and operators. Additionally, we have been facing issues with Qualys on the cloud level. We cannot download the configuration profile from the cloud agent, and it is showing a pending action for download. During 2025, we noticed outages of Qualys a couple of times. I want to mention that there is an issue with receiving timely RCA deliveries. While this is not necessarily about the tool, it relates to support. The support has not been very responsive, and we are receiving RCAs a little delayed whenever we raise support cases or communicate with the TAMs. Additionally, the UI has a slight latency, which I and my team have experienced. They have also reported this latency issue when navigating through different pages.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

Government

University

12%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	12
Large Enterprise	70

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What do you like most about Qualys VMDR?

I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...

What is your experience regarding pricing and costs for Qualys VMDR?

My experience with pricing, setup cost, and licensing shows that we can consider both time and money saved.

What needs improvement with Qualys VMDR?

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Product Reports

Qualys VMDR

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Also Known As

Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security

No data available

Overview

Vulnerability Management, Detection, and Response (VMDR) is a cornerstone product of the Qualys TruRisk Platform and a global leader in the enterprise-grade vulnerability management (VM) vendor space. With VMDR, enterprises are empowered with visibility and insight into cyber risk exposure - making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure their actual risk exposure over time.

Qualys VMDR offers an all-inclusive risk-based vulnerability management solution to prioritize vulnerabilities and assets based on risk and business criticality. VMDR seamlessly integrates with configuration management databases (CMDB), Qualys Patch Management, Custom Assessment and Remediation (CAR), Qualys TotalCloud and other Qualys and non-Qualys solutions to facilitate vulnerability detection and remediation across the entire enterprise.

With VMDR, users are empowered with actionable risk insights that translate vulnerabilities and exploits into optimized remediation actions based on business impact. Qualys customers can now aggregate and orchestrate data from the Qualys Threat Library, 25+ threat intelligence feeds, and third-party security and IT solutions, empowering organizations to measure, communicate, and eliminate risk across on-premises, hybrid, and cloud environments.

Qualys

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Qualys VMDR vs. Spiceworks