Qualys Policy Compliance and RSA Archer compete in IT policy management and compliance. RSA Archer leads in feature sets, though some prefer Qualys' pricing and support, appealing to budget-conscious buyers.
Features: RSA Archer allows customizable risk management and compliance frameworks, offers advanced integration, and features comprehensive dashboards for risk visibility. Qualys Policy Compliance focuses on automated compliance checks, continuous monitoring, and efficient adherence to standards.
Room for Improvement: RSA Archer could benefit from simplified deployment processes, additional user training resources, and improved usability feedback mechanisms. Qualys Policy Compliance might enhance its feature sets to match the needs of larger enterprises, enhance dashboard capabilities, and provide more integration options.
Ease of Deployment and Customer Service: Qualys Policy Compliance is known for a swift cloud-based deployment and intuitive setup, while RSA Archer offers detailed guidance though its deployment can be complex due to its comprehensive nature. Both provide effective customer service, with Qualys ensuring fast onboarding and RSA Archer providing extensive support.
Pricing and ROI: Qualys Policy Compliance typically offers a lower setup cost, appealing for cost-effective compliance solutions and provides faster ROI in budget-sensitive scenarios. RSA Archer may require a higher initial investment but promises broader functionality and potential long-term ROI in complex environments.
It relates to the effectiveness of employees and the time taken to complete tasks manually versus using the RSA system.
Qualys Policy Compliance customer support is very good.
The response time from RSA Archer's support team is not an issue; usually, there's no problem getting a timely response, but there could be more knowledgeable agents available.
They are responsive and perform well in technical support.
Scalability depends on the number of servers, including web and service servers.
The level of scalability depends on customization and how skillful our customization team is.
It is very rare to encounter performance issues, about 0.1 to 0.01%.
The tool has stability, and it allows me to automate whatever process I have.
Performance issues arise mainly since it is not a core service for most organizations, so the resources provided are fewer.
They need to improve the reporting part of the CI/CD pipelines and the ability to download scans from pods.
While the AI features are emerging and the cost is comparatively low, it's not yet up to the market standard.
A remaining area for improvement is integration. There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client.
Dashboards are usually effective, but while visibility from the dashboard level is good, drill-down details may be difficult to access, as they don't seem to have direct support for this drill-down.
after comparing it with other products in the market, I would rate it around six or seven out of ten, as the price is relative.
From the Qualys Policy Compliance, the best feature is that they have predefined templates for compliances, allowing easy application of compliance requirements against our products and providing clear reports on whether assets are compliant or not.
In the banking sector, Archer has been used to automate processes such as business continuity management, transitioning from manual processes to automated systems.
The helpful features of RSA Archer include providing an integrated overview of the landscape in the company, which leads the user to use the same inventory and other components, sharing the same set of references and objects we are working on.
This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.
RSA Archer is a solution designed to help your organization manage policies, controls, risks, assessments, and deficiencies across your lines of business. RSA helps you manage your digital risk with a range of capabilities and expertise including integrated risk management, threat detection and response, identity and access management, as well as fraud prevention.
The solution also allows you to adapt a broad range of solutions to your requirements and is a good option for both big and small companies.
RSA Archer Features
RSA Archer has many valuable key features. Some of the most useful ones include:
RSA Archer Benefits
There are many benefits to implementing RSA Archer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the RSA Archer solution.
A Specialist, RSA Archer at a tech services company, says, “RSA Archer is a valuable tool because it can manage the end-to-end functioning of any enterprise GRC module, such as compliance and risk management or business continuity plans and the entire BCM module. RSA Archer also provides many out-of-the-box solutions, which are use cases derived from the standards for GRC or risk management, governance, and compliance. It provides an end-to-end mechanism for business users on a single platform. That includes reporting, managing workflow, creating documentation, or tracking a process where you need to get approval from the various levels within the organization's hierarchy.”
PeerSpot user Krishnendu S., Vice President at a financial services firm, mentions, "It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
A Sr. Internal Auditor at an energy/utilities company comments, "Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
Another PeerSpot user, Manash B., Technology Manager at a tech services company, explains, "RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
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