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Proofpoint Threat Response vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Threat Response
Ranking in Security Incident Response
3rd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Ranking in Security Incident Response
9th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Endpoint Detection and Response (EDR) (47th)
 

Mindshare comparison

As of August 2025, in the Security Incident Response category, the mindshare of Proofpoint Threat Response is 17.1%, up from 8.8% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 7.5%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response
 

Featured Reviews

Giuseppe Sgroi - PeerSpot reviewer
Blocks potential spam emails efficiently and integrates well with our security framework
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails The platform's most valuable include the ability to check emails and block potential spam. The platform's technical support services and pricing need…
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Support is very responsive."
"The platform's most valuable include the ability to check emails and block potential spam."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The detection response and quarantining are very good features."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"Integration and scalability are the most valuable."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
 

Cons

"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"Has some quirks."
"The platform's technical support services and pricing need improvement."
"The interface within Threat Response could be made simpler."
"The on-premise version doesn't scale well for large companies."
"It's not simple."
"One area for improvement is the maturity of its vulnerability features."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution can only handle about 500 bans or blocks."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
 

Pricing and Cost Advice

"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
"It's quite affordable to have it with this much functionality and ease to administrate."
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"Pricing for this solution could be made lower."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"The solution is very inexpensive so there is great cost savings to using it."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Computer Software Company
11%
Energy/Utilities Company
11%
Financial Services Firm
11%
Healthcare Company
10%
Real Estate/Law Firm
9%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Threat Response?
I have a vague idea because I don't know what others are charging. But we felt that putting up with the pains and having to spend more time keeping it running than we expected is still better than ...
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What is your primary use case for Proofpoint Threat Response?
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

University of Waterloo, Akorn, Fenwick and West LLP
ALLETE belk
Find out what your peers are saying about Proofpoint Threat Response vs. VMware Carbon Black Cloud and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.