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Prisma Access by Palo Alto Networks vs SonicWall Connect Tunnel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
SonicWall Connect Tunnel
Ranking in Enterprise Infrastructure VPN
19th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.6% compared to the previous year. The mindshare of SonicWall Connect Tunnel is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall Connect Tunnel1.2%
Other92.4%
Enterprise Infrastructure VPN
 

Featured Reviews

Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
Raghuram K M - PeerSpot reviewer
Offers advanced security features and is easy to install
The product's feature to secure remote access needs is an area that is looked after by the IT team in our company. I work in a healthcare organization where we need to protect certain private information. My organization does not focus on network or database protection. I know about the VPN encryption in the tool. My company has not faced any problems with the product's performance, speed, and connectivity. Performance-wise, my company is satisfied with the product. I will tell those who plan to purchase the product that they need to look at the level of security or encryption they expect for their environment. If there is a requirement for the different networks in the domain of those who planned to purchase the product to be isolated, then it should be done. I rate the overall tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"The remediation process is easy compared to other platforms."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"The performance is good."
"The most valuable features of the solution stem from the advanced security features it offers."
"The best features are security and ease of use."
 

Cons

"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"The BGP filtering options on Prisma Access should be improved."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The product's configuration, administration, and user interface are areas of concern."
"An improvement would be to update the look and feel of the interface, which is very traditional and doesn't fit the current market trend."
 

Pricing and Cost Advice

"We have to pay additional costs for maintenance and support services."
"Compared to other products, the price is slightly high."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"They price their products using credit modules."
"Prisma Access is a little bit expensive."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors."
"Connect Tunnel is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
Computer Software Company
15%
Real Estate/Law Firm
7%
Comms Service Provider
7%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise21
Large Enterprise28
No data available
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about SonicWall Connect Tunnel?
The most valuable features of the solution stem from the advanced security features it offers.
What is your experience regarding pricing and costs for SonicWall Connect Tunnel?
The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors.
What needs improvement with SonicWall Connect Tunnel?
The product's configuration, administration, and user interface are areas of concern. From an improvement perspective, the configuration, administration, and user interface must be simplified. The ...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
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