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Prisma Access by Palo Alto Networks vs SonicWall Connect Tunnel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
SonicWall Connect Tunnel
Ranking in Enterprise Infrastructure VPN
18th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. The mindshare of SonicWall Connect Tunnel is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks6.4%
SonicWall Connect Tunnel1.2%
Other92.4%
Enterprise Infrastructure VPN
 

Featured Reviews

Roberto Pastorino - PeerSpot reviewer
Have supported client adoption of security solutions but need more control over infrastructure
It's a working solution. It's not the easiest, but no DLP solution is easy. With Netskope, the whole infrastructure is proprietary. Prisma Access by Palo Alto Networks is using a service in AWS, and it's not totally a proprietary infrastructure. Sometimes a third-party outage could impact the whole operability. I'm not certain if the vendor is moving towards sovereignty of infrastructure at this moment, but from what I saw in the past, there was this reliance on third parties for the infrastructure: AWS, GCP, Oracle, and others. This is one point of attention for me. I would prefer more proprietary infrastructure.
Raghuram K M - PeerSpot reviewer
Offers advanced security features and is easy to install
The product's feature to secure remote access needs is an area that is looked after by the IT team in our company. I work in a healthcare organization where we need to protect certain private information. My organization does not focus on network or database protection. I know about the VPN encryption in the tool. My company has not faced any problems with the product's performance, speed, and connectivity. Performance-wise, my company is satisfied with the product. I will tell those who plan to purchase the product that they need to look at the level of security or encryption they expect for their environment. If there is a requirement for the different networks in the domain of those who planned to purchase the product to be isolated, then it should be done. I rate the overall tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"The tool's consolidation is pretty quick."
"I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"Prisma Access by Palo Alto Networks is a seamless solution."
"The best features are security and ease of use."
"The most valuable features of the solution stem from the advanced security features it offers."
 

Cons

"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"An improvement would be to update the look and feel of the interface, which is very traditional and doesn't fit the current market trend."
"The product's configuration, administration, and user interface are areas of concern."
 

Pricing and Cost Advice

"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"There's no reason not to buy the enterprise version that gives you unlimited PoPs, but you must understand the limitations you impose on yourself if you do that. If you go crazy, that allowlist will be too big for Kubernetes clusters."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"Connect Tunnel is expensive."
"The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
11%
Government
5%
Computer Software Company
16%
Construction Company
7%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise27
No data available
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about SonicWall Connect Tunnel?
The most valuable features of the solution stem from the advanced security features it offers.
What is your experience regarding pricing and costs for SonicWall Connect Tunnel?
The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors.
What needs improvement with SonicWall Connect Tunnel?
The product's configuration, administration, and user interface are areas of concern. From an improvement perspective, the configuration, administration, and user interface must be simplified. The ...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Connect Tunnel and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.