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Prisma Access by Palo Alto Networks vs SonicWall Connect Tunnel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
SonicWall Connect Tunnel
Ranking in Enterprise Infrastructure VPN
19th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.3% compared to the previous year. The mindshare of SonicWall Connect Tunnel is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
Raghuram K M - PeerSpot reviewer
Offers advanced security features and is easy to install
The product's feature to secure remote access needs is an area that is looked after by the IT team in our company. I work in a healthcare organization where we need to protect certain private information. My organization does not focus on network or database protection. I know about the VPN encryption in the tool. My company has not faced any problems with the product's performance, speed, and connectivity. Performance-wise, my company is satisfied with the product. I will tell those who plan to purchase the product that they need to look at the level of security or encryption they expect for their environment. If there is a requirement for the different networks in the domain of those who planned to purchase the product to be isolated, then it should be done. I rate the overall tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The remediation process is easy compared to other platforms."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"The most valuable features of the solution stem from the advanced security features it offers."
"The best features are security and ease of use."
 

Cons

"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"The frequency of updates could be reduced."
"There can be some latency issues with the solution that should be improved."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"The BGP filtering options on Prisma Access should be improved."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"The product's configuration, administration, and user interface are areas of concern."
"An improvement would be to update the look and feel of the interface, which is very traditional and doesn't fit the current market trend."
 

Pricing and Cost Advice

"It's pricey, it's not cheap. But you get what you pay for."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"The licensing cost is about 18,000 euros."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"Connect Tunnel is expensive."
"The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
Computer Software Company
19%
Real Estate/Law Firm
9%
Retailer
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What do you like most about SonicWall Connect Tunnel?
The most valuable features of the solution stem from the advanced security features it offers.
What is your experience regarding pricing and costs for SonicWall Connect Tunnel?
The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors.
What needs improvement with SonicWall Connect Tunnel?
The product's configuration, administration, and user interface are areas of concern. From an improvement perspective, the configuration, administration, and user interface must be simplified. The ...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Connect Tunnel and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.