Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #14, while ServiceNow is ranked #6 with an average rating of 8.0. Planview holds a 3.2% mindshare in PPM, compared to ServiceNow’s 4.7% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

2,123 Views
934 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 36 ServiceNow Strategic Portfolio Management reviews

4,782 Views
2,008 Comparison Views

97% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: June 2026).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

14th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (3rd)

Mindshare comparison

As of June 2026, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 3.2%, up from 1.4% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.7%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
ServiceNow Strategic Portfolio Management	4.7%
Planview Daptiv	3.2%
Other	92.1%

Project Portfolio Management

Featured Reviews

reviewer2068344

Director of Operations at a tech services company with 11-50 employees

Useful project management capabilities, beneficial dashboards, but project planning could improve

The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance. In a future release, it would be beneficial to have a undo button.

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SwethaChandrasekaran

BA at North America Direct, Inc.

Has improved workflow automation and provided visibility through seamless integrations and intuitive reporting

I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation difficult to figure out the basics of how it works. If the documentation could be improved to make understanding the basics easier, that would be beneficial, as I had to search through different videos and multiple places to find information.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's difficult to pinpoint just one most valuable feature, as there are many features that can be beneficial. For the specific use case of my client's project management office, they found the project management features of the application to be particularly valuable, such as project boards, reporting, and the ability to customize views. Additionally, task management and project scheduling were also highly utilized. However, capacity planning was not used as much as the others, as there was a lack of support from executives to invest in training and implementing it due to a lack of processes in place. The project planning features, dashboard, and reporting capabilities were considered the most valuable."

"Changepoint allowed us to model resource request/assignment workflow in our large PS organization."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"The experience with Changepoint has been great considering that most organizations won't use 90% of the application's features."

"The most valuable features are resource allocation and capacity planning."

"Daptiv templates give you a world of possibilities, no matter the PMI maturity level the company has."

"Consequently, it is the single point of truth for both our project managers and our senior leadership."

More Planview Daptiv pros

"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."

"Stable and scalable solution."

"The integration of ServiceNow Strategic Portfolio Management with other ServiceNow modules improves workflow efficiency by calculating overall project costs associated with vendor management."

"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."

"The PPM module is an excellent service."

"The ease of use is the most valuable feature. It's very intuitive to set up."

"We don't have any complaints regarding the stability of ServiceNow IT Business Management."

"The solution is scalable."

More ServiceNow Strategic Portfolio Management pros

Cons

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"The previous solution that we were using was Projector PSA; it was overall a superior product."

"I find the solution has an excessive amount of features. Many aren't even kept current."

"Limited unless you purchase additional support hours."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"The user interface is quirky and does not always conform to the expected Microsoft UI standards."

"This solution needs more standard connectors to other solutions i.e. to Infor ERP, Confluence, ..."

More Planview Daptiv cons

"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."

"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."

"I would like to see some artificial intelligence incorporated into the management functions."

"The product comes with little options out of the box."

"The solution is very expensive and best for larger organizations, mostly due to the fact that it would be too costly to use for medium-sized companies."

"ServiceNow needs to invest more in integration."

"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."

"The interface isn't user-friendly."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

"The licensing is based on metrics and is tailored to customer's needs."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

"The tool is expensive."

"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."

"I would rate the cost as five out of ten."

"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

17%

Financial Services Firm

10%

Comms Service Provider

Outsourcing Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	26

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...

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What needs improvement with ServiceNow Strategic Portfolio Management?

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What is your primary use case for ServiceNow Strategic Portfolio Management?

We started off using ServiceNow Strategic Portfolio Management as an ITSM tool for workforce integrations, workflows, and creating integrations with other systems such as Microsoft Teams to give up...

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Product Reports

Buyer's Guide

Planview Daptiv

June 2026

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

May 2026

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Planview Daptiv offers robust project management capabilities with a focus on resource allocation, capacity planning, and collaboration.

Planview Daptiv is known for its excellent reporting, flexibility, and no-code functionalities. It includes beneficial portfolio views and comprehensive dashboards while integrating with IBM Cognos for enhanced analytics. The platform's timekeeping feature efficiently records billable hours, and its project boards and task management add significant value. However, improvements are needed in areas like expense management and resource allocation. Some users encounter complex and outdated features. Enhanced security measures, better integrations with tools like ITFM, and improved analytics would boost its utility.

What are the standout features of Planview Daptiv?

Resource Allocation: Efficiently manage and allocate resources across projects.
Capacity Planning: Support project planning and execution with effective capacity planning tools.
Collaboration: Enhance team collaboration through powerful integrated tools.
Reporting: Utilize excellent reporting capabilities for comprehensive insights.
No-code Functionality: Easily create features without special coding skills.

What benefits should users focus on in reviews?

Improved Project Oversight: Centralize project management across multiple scenarios.
Increased Productivity: Streamlined timekeeping and task management processes.
Enhanced Analytics: Benefit from advanced analytics with IBM Cognos integration.
Optimized Resource Use: Make informed decisions with resource allocation and capacity planning.

Organizations use Planview Daptiv in IT and construction projects, multi-project oversight, and comprehensive tracking. Consultancy firms employ it for PSA activities, aiding in the implementation process. It supports new project management offices post-merger for technical tasks, similar to Jira.

Planview

ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.

ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.

What are the key features of ServiceNow Strategic Portfolio Management?

Project Alignment: Aligns projects with strategic objectives, enhancing decision-making.
Resource Management: Efficient resource allocation supporting productivity.
Incident Management: Integrated incident resolution for streamlined workflows.
Real-Time Analytics: Facilitates informed decision-making using live data insights.
Seamless Integrations: Integrates with platforms like Microsoft Azure for cohesive operations.

What benefits and ROI should organizations expect when using ServiceNow Strategic Portfolio Management?

Enhanced Productivity: Streamlined processes boost operational efficiency.
Improved Decision-Making: Centralized data aids in strategic business decisions.
Risk Management: Comprehensive risk oversight helps mitigate potential issues.
Cost Management: Optimizes financial management within project portfolios.
Flexibility: Supports agile methodologies for adaptable operations.

ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

June 2026

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2026.

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