No more typing reviews! Try our Samantha, our new voice AI agent.

Ping Identity Platform vs Symantec Zero Trust Network Access (ZTNA) comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (10th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Zero Trust Network...
Ranking in Access Management
32nd
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
ZTNA as a Service (22nd), ZTNA (27th)
 

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Ping Identity Platform is 5.2%, down from 7.0% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform5.2%
Symantec Zero Trust Network Access (ZTNA)1.7%
Other93.1%
Access Management
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"The solution is stable. We haven't experienced any bugs or glitches."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The management console needs to be improved. PingID should revise it."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The product is not customizable."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Ping Identity Platform must improve its UI since its management console is complicated."
"We have encountered instances where it is not easy to do authentication."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"The tool is quite affordable."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
14%
Outsourcing Company
13%
Financial Services Firm
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
Earn 20 points
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
920,769 professionals have used our research since 2012.