PGi GlobalMeet and ScreenConnect compete in online collaboration and remote support. ScreenConnect has the upper hand with more robust features despite potentially higher costs.
Features: PGi GlobalMeet highlights video conferencing, screen sharing, and call recording, ideal for seamless business communication. ScreenConnect excels in remote support, multiple session handling, and strong security protocols, better suited for IT environments.
Room for Improvement: PGi GlobalMeet could improve by enhancing its interface, offering more integrations, and expanding feature sets to match diverse business needs. ScreenConnect could benefit from streamlined pricing options, enhanced user training resources, and more intuitive deployment processes.
Ease of Deployment and Customer Service: PGi GlobalMeet offers easy cloud-based deployment with extensive resources and support. ScreenConnect provides flexible deployment options with on-premises or cloud-hosted models, along with strong technical support and comprehensive documentation.
Pricing and ROI: PGi GlobalMeet has a straightforward pricing structure but may involve higher long-term costs. It offers ROI through efficient communication tools. ScreenConnect may require higher initial investment but delivers better ROI by reducing support downtime and increasing troubleshooting efficiency, making it cost-effective for tech environments.
| Product | Market Share (%) |
|---|---|
| ScreenConnect | 1.5% |
| PGi GlobalMeet | 1.0% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.
ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.
What are the key features of ScreenConnect?Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.
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