Pega Platform vs Red Hat Polymita Business Suite comparison

Pega and Red Hat are both solutions in the Business Process Management (BPM) category. Pega is ranked #6 with an average rating of 8.2, while Red Hat is ranked #66. Pega holds a 5.2% mindshare in BPM, compared to Red Hat’s 0.2% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of Red Hat users who would recommend it.

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Red Hat Polymita Business S...

Read 1 Red Hat Polymita Business Suite review

167 Views
165 Comparison Views

100% willing to recommend

Pega Platform

Red Hat Polymita Business S...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Red Hat Polymita Business Suite and Pega Platform are competing in the business process management space. Pega Platform tends to have an edge due to its comprehensive feature set, which is beneficial for complex projects.

Features: Red Hat Polymita Business Suite offers workflow automation, open-source flexibility, and customization. Pega Platform provides advanced analytics, decision management, and AI-driven process optimization, with better integration capabilities.

Ease of Deployment and Customer Service: Red Hat Polymita is suitable for small to medium-sized enterprises due to its straightforward deployment. Its customer service is responsive but often relies on community forums. Pega Platform offers scalable deployment options for large enterprises, supported by extensive training and professional services to ease transition.

Pricing and ROI: Red Hat Polymita’s lower initial investment offers a higher short-term ROI for smaller companies. Pega Platform demands a higher upfront cost but provides substantial returns via process efficiency and long-term scalability, advantageous for larger operations.

To learn more, read our detailed Business Process Management (BPM) Report (Updated: October 2025).

Buyer's Guide

Business Process Management (BPM)

October 2025

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Helped 870,701 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (6th)

Red Hat Polymita Business S...

Ranking in Business Process Management (BPM)

66th

Average Rating

10.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. The mindshare of Red Hat Polymita Business Suite is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Red Hat Polymita Business Suite	0.2%
Other	94.6%

Business Process Management (BPM)

Featured Reviews

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Luis Yndigoyen

Partner at a tech services company with 1-10 employees

Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine

On the improvement part, I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger. Also, the size of the team within Latin America. The size of the team that, in each country, knows about BPM - because of the size of Red Hat in comparison with the size of IBM or Oracle - is very little. You have maybe three or four people in the company, in Red Hat Mexico, that know about BPM; and in Peru, maybe one, who also needs to know about five other tools. You have help there, but sometimes you don't need that kind of help. You need to sit down with someone and take a good amount of time and discuss a process to solve a problem. It's a consequence of the size. IBM and Oracle are monsters. They have, say, 100 more employees than Red Hat. That is the problem. But on the other side, the price is good. You could pay four times less, five times less, in an average implementation with Red Hat than with IBM. So there is a trade-off.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an end-to-end solution and a digital transformation tool."

"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"The solution offers excellent workflows."

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

"While there may be stability issues, they are minimal."

"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."

"The most valuable feature of Pega BPM is its architecture."

More Pega Platform pros

"The main factor that separates Red Hat software from Oracle, IBM, Pegasystems, is the ability that it gives you to design the screens outside the software and connect it as another component with the BPM engine."

Cons

"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"Customers expect more out-of-the-box solutions."

"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."

"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."

"Its implementation in the public sector was a bit complex."

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"The UI cannot be customized in the solution"

More Pega Platform cons

"I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger."

Pricing and Cost Advice

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The price could be lower."

"The price of PegaRULES is more expensive than other solutions on the market."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"The product pricing is considered reasonable compared to other solutions in the market."

"It's a user-based license where, as you scale the numbers of users, the price increases."

More Pega Platform pricing and cost advice

"Without any discount, you need tools that cost roughly between $80,000 to $100,000. That is less than with IBM. And on top of that you need the consulting. That will be another $200,000. So a quarter to a third of a million dollars is needed to use get started with BPM. So I usually recommend to my clients that they begin with a little project, with the community version. That way they don't spend $200,000 or $300,000, they spend $150,000 and zero on software."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

11%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

No data available

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Compared 100% of the time

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Product Reports

Buyer's Guide

Pega Platform

October 2025

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Buyer's Guide

Business Process Management (BPM)

October 2025

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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Polymita Business Suite

Overview

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Red Hat JBoss BPM Suite combines business process management (BPM), business rules management (BRM), business resource planning, and complex event processing (CEP) technologies into a single, integrated, open source platform. JBoss BPM Suite lets project stakeholders collaborate to build business automation solutions with a choice of modeling tools. This includes a web-based authoring environment for business experts and an Eclipse plug-in for developers. A rich set of tools for process and decision management covers the full process life cycle - from modeling, simulation, and testing to deployment, monitoring, and optimization. Process and decision logic can be modeled and automated together, without the need to learn multiple tools or develop custom integrations between disparate environments.

Red Hat

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Bayer, Grupo Televisa, RCBC, Peavey

Buyer's Guide

Business Process Management (BPM)

October 2025

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