We performed a comparison between Pega BPM and Red Hat Polymita Business Suite based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The solution has very helpful technical support."
"It is a stable solution...It is a scalable solution."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"Pega BPM offers a lot of out-of-the-box functionalities."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The solution is operating well overall."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The main factor that separates Red Hat software from Oracle, IBM, Pegasystems, is the ability that it gives you to design the screens outside the software and connect it as another component with the BPM engine."
"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."
"The cost of licensing could be improved."
"I would like to see Pega BPM improve the user experience."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger."
More Red Hat Polymita Business Suite Pricing and Cost Advice →
Earn 20 points
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while Red Hat Polymita Business Suite is ranked 48th in Business Process Management (BPM). Pega BPM is rated 8.2, while Red Hat Polymita Business Suite is rated 10.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Red Hat Polymita Business Suite writes "Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Red Hat Polymita Business Suite is most compared with .
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
