Pega Platform vs Red Hat Polymita Business Suite comparison

Pega and Red Hat are both solutions in the Business Process Management (BPM) category. Pega is ranked #6 with an average rating of 8.2, while Red Hat is ranked #67. Pega holds a 5.0% mindshare in BPM, compared to Red Hat’s 0.3% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of Red Hat users who would recommend it.

Pega Platform

Read 83 Pega Platform reviews

9,031 Views
4,064 Comparison Views

91% willing to recommend

Red Hat Polymita Business S...

Read 1 Red Hat Polymita Business Suite review

196 Views
194 Comparison Views

100% willing to recommend

Pega Platform

Red Hat Polymita Business S...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Red Hat Polymita Business Suite and Pega Platform compete in the business process management space. Data suggests Pega Platform has an advantage with its advanced feature set, despite Red Hat Polymita’s appealing pricing and support for budget-focused buyers.

Features: Red Hat Polymita Business Suite includes robust integration capabilities, extensive process automation, and flexibility, appealing to organizations requiring diverse options. Pega Platform provides AI-powered decision-making tools, dynamic case management, and advanced analytics, making it suitable for complex environments.

Ease of Deployment and Customer Service: Red Hat Polymita Business Suite offers straightforward deployment with strong customer support, aiding in technical challenges. Pega Platform features a cloud-based deployment model which allows rapid implementation but demands a deeper technical understanding. Its customer support provides substantial resources for assistance.

Pricing and ROI: Red Hat Polymita Business Suite is more budget-friendly with lower setup costs and competitive ROI, appealing to those needing cost-effective solutions. Pega Platform, while potentially higher in upfront expenses, shows impressive long-term ROI by enhancing efficiency through its features.

To learn more, read our detailed Business Process Management (BPM) Report (Updated: October 2025).

Buyer's Guide

Business Process Management (BPM)

October 2025

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Helped 873,209 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Business Process Management (BPM)

6th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (6th)

Red Hat Polymita Business S...

Ranking in Business Process Management (BPM)

67th

Average Rating

10.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.0%, down from 5.6% compared to the previous year. The mindshare of Red Hat Polymita Business Suite is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.0%
Red Hat Polymita Business Suite	0.3%
Other	94.7%

Business Process Management (BPM)

Featured Reviews

reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Luis Yndigoyen

Partner at a tech services company with 1-10 employees

Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine

On the improvement part, I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger. Also, the size of the team within Latin America. The size of the team that, in each country, knows about BPM - because of the size of Red Hat in comparison with the size of IBM or Oracle - is very little. You have maybe three or four people in the company, in Red Hat Mexico, that know about BPM; and in Peru, maybe one, who also needs to know about five other tools. You have help there, but sometimes you don't need that kind of help. You need to sit down with someone and take a good amount of time and discuss a process to solve a problem. It's a consequence of the size. IBM and Oracle are monsters. They have, say, 100 more employees than Red Hat. That is the problem. But on the other side, the price is good. You could pay four times less, five times less, in an average implementation with Red Hat than with IBM. So there is a trade-off.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."

"The solution is operating well overall."

"Pega BPM offers a lot of out-of-the-box functionalities."

"The solution offers excellent workflows."

"The solution's case management is its most valuable aspect."

"The solution has very helpful technical support."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."

More Pega Platform pros

"The main factor that separates Red Hat software from Oracle, IBM, Pegasystems, is the ability that it gives you to design the screens outside the software and connect it as another component with the BPM engine."

Cons

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"Robotics could improve, as my learning curve in robotics has been challenging."

"PegaRULES need to improve its JVM. It needs to enhance the operation speed and memory size."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

More Pega Platform cons

"I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger."

Pricing and Cost Advice

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The licensing model for Pega BPM needs to be improved."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"The licensing fees are based on the number of users."

"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"We do not have to purchase any licenses for the product."

More Pega Platform pricing and cost advice

"Without any discount, you need tools that cost roughly between $80,000 to $100,000. That is less than with IBM. And on top of that you need the consulting. That will be another $200,000. So a quarter to a third of a million dollars is needed to use get started with BPM. So I usually recommend to my clients that they begin with a little project, with the community version. That way they don't spend $200,000 or $300,000, they spend $150,000 and zero on software."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

10%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

No data available

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Product Reports

Buyer's Guide

Pega Platform

October 2025

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Buyer's Guide

Business Process Management (BPM)

October 2025

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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Polymita Business Suite

Overview

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Red Hat JBoss BPM Suite combines business process management (BPM), business rules management (BRM), business resource planning, and complex event processing (CEP) technologies into a single, integrated, open source platform. JBoss BPM Suite lets project stakeholders collaborate to build business automation solutions with a choice of modeling tools. This includes a web-based authoring environment for business experts and an Eclipse plug-in for developers. A rich set of tools for process and decision management covers the full process life cycle - from modeling, simulation, and testing to deployment, monitoring, and optimization. Process and decision logic can be modeled and automated together, without the need to learn multiple tools or develop custom integrations between disparate environments.

Red Hat

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Bayer, Grupo Televisa, RCBC, Peavey

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October 2025

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