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Pega Platform vs Red Hat Polymita Business Suite comparison

Pega and Red Hat are both solutions in the Business Process Management (BPM) category. Pega is ranked #6 with an average rating of 8.2, while Red Hat is ranked #63. Pega holds a 5.2% mindshare in BPM, compared to Red Hat’s 0.2% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of Red Hat users who would recommend it.
Pega Platform
Read 83 Pega Platform reviews
  • 9,572 Views
  • 4,307 Comparison Views
91% willing to recommend
Red Hat Polymita Business S...
Read 1 Red Hat Polymita Business Suite review
  • 172 Views
  • 170 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Red Hat Polymita Business Suite and Pega Platform are competing in the business process management space. Pega Platform tends to have an edge due to its comprehensive feature set, which is beneficial for complex projects.

Features: Red Hat Polymita Business Suite offers workflow automation, open-source flexibility, and customization. Pega Platform provides advanced analytics, decision management, and AI-driven process optimization, with better integration capabilities.

Ease of Deployment and Customer Service: Red Hat Polymita is suitable for small to medium-sized enterprises due to its straightforward deployment. Its customer service is responsive but often relies on community forums. Pega Platform offers scalable deployment options for large enterprises, supported by extensive training and professional services to ease transition.

Pricing and ROI: Red Hat Polymita’s lower initial investment offers a higher short-term ROI for smaller companies. Pega Platform demands a higher upfront cost but provides substantial returns via process efficiency and long-term scalability, advantageous for larger operations.

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To learn more, read our detailed Business Process Management (BPM) Report (Updated: August 2025).
Buyer's Guide
Business Process Management (BPM)
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)
Red Hat Polymita Business S...
Ranking in Business Process Management (BPM)
63rd
Average Rating
10.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.2%, down from 6.2% compared to the previous year. The mindshare of Red Hat Polymita Business Suite is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Pega Platform5.2%
Red Hat Polymita Business Suite0.2%
Other94.6%
Business Process Management (BPM)
 

Featured Reviews

reviewer4848291 - PeerSpot reviewer
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.
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LY
Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine
On the improvement part, I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger. Also, the size of the team within Latin America. The size of the team that, in each country, knows about BPM - because of the size of Red Hat in comparison with the size of IBM or Oracle - is very little. You have maybe three or four people in the company, in Red Hat Mexico, that know about BPM; and in Peru, maybe one, who also needs to know about five other tools. You have help there, but sometimes you don't need that kind of help. You need to sit down with someone and take a good amount of time and discuss a process to solve a problem. It's a consequence of the size. IBM and Oracle are monsters. They have, say, 100 more employees than Red Hat. That is the problem. But on the other side, the price is good. You could pay four times less, five times less, in an average implementation with Red Hat than with IBM. So there is a trade-off.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fast prototyping."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"We find the product to be scalable."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."
"It's a good tool for workflow automation."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
More Pega Platform pros
"The main factor that separates Red Hat software from Oracle, IBM, Pegasystems, is the ability that it gives you to design the screens outside the software and connect it as another component with the BPM engine."
 

Cons

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"Containerization should be improved in relation to Pega because Camunda is deployable in the containerization deployment process."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"The UI has always been the weakest part."
"Pega should work on redefining their model and creating a demand for their skills."
"The unit testing needs to improve, as well as the user interface."
More Pega Platform cons
"I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger."
 

Pricing and Cost Advice

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The pricing is pretty good, compared to other similar products."
"Pricing is good."
"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"The licensing model for Pega BPM needs to be improved."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."
More Pega Platform pricing and cost advice
"Without any discount, you need tools that cost roughly between $80,000 to $100,000. That is less than with IBM. And on top of that you need the consulting. That will be another $200,000. So a quarter to a third of a million dollars is needed to use get started with BPM. So I usually recommend to my clients that they begin with a little project, with the community version. That way they don't spend $200,000 or $300,000, they spend $150,000 and zero on software."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise15
Large Enterprise68
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
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Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
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Compared 5% of the time
IBM BPM vs Pega Platform Logo
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No data available
 

Product Reports

Buyer's Guide
Pega Platform
August 2025
Pega Platform reportDownload Pega Platform product report
Buyer's Guide
Business Process Management (BPM)
August 2025
Red Hat Polymita Business Suite reportDownload Red Hat Polymita Business Suite product report
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
Polymita Business Suite
 

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
Red Hat JBoss BPM Suite combines business process management (BPM), business rules management (BRM), business resource planning, and complex event processing (CEP) technologies into a single, integrated, open source platform. JBoss BPM Suite lets project stakeholders collaborate to build business automation solutions with a choice of modeling tools. This includes a web-based authoring environment for business experts and an Eclipse plug-in for developers. A rich set of tools for process and decision management covers the full process life cycle - from modeling, simulation, and testing to deployment, monitoring, and optimization. Process and decision logic can be modeled and automated together, without the need to learn multiple tools or develop custom integrations between disparate environments.
Red Hat
 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Bayer, Grupo Televisa, RCBC, Peavey
Buyer's Guide
Business Process Management (BPM)
August 2025
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