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Pega Platform vs Red Hat Polymita Business Suite comparison

Pega and Red Hat are both solutions in the Business Process Management (BPM) category. Pega is ranked #5 with an average rating of 8.2, while Red Hat is ranked #62. Pega holds a 5.4% mindshare in BPM, compared to Red Hat’s 0.1% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of Red Hat users who would recommend it.
Pega Platform
Read 82 Pega Platform reviews
  • 10,302 Views
  • 4,533 Comparison Views
91% willing to recommend
Red Hat Polymita Business S...
Read 1 Red Hat Polymita Business Suite review
  • 134 Views
  • 129 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Red Hat Polymita Business Suite and Pega Platform compete in the business process management sector. Pega Platform holds an edge due to its robust features, justifying a higher investment.

Features: Red Hat Polymita Business Suite offers streamlined process automation, integration capabilities, and valued support options. Pega Platform is notable for its adaptability, advanced automation, and superior process orchestration features.

Ease of Deployment and Customer Service: Red Hat Polymita Business Suite provides straightforward deployment and strong customer support. Pega Platform, while more complex to deploy, benefits from comprehensive customer service and extensive documentation.

Pricing and ROI: Red Hat Polymita Business Suite is known for competitive setup costs with expected ROI alignment. Pega Platform's higher costs are offset by enhanced capabilities, appealing to those prioritizing functionality.

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To learn more, read our detailed Business Process Management (BPM) Report (Updated: June 2025).
Buyer's Guide
Business Process Management (BPM)
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Business Process Management (BPM)
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)
Red Hat Polymita Business S...
Ranking in Business Process Management (BPM)
62nd
Average Rating
10.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. The mindshare of Red Hat Polymita Business Suite is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
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LY
Gives you the ability to design the screens outside the software and connect them as a component with the BPM engine
On the improvement part, I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger. Also, the size of the team within Latin America. The size of the team that, in each country, knows about BPM - because of the size of Red Hat in comparison with the size of IBM or Oracle - is very little. You have maybe three or four people in the company, in Red Hat Mexico, that know about BPM; and in Peru, maybe one, who also needs to know about five other tools. You have help there, but sometimes you don't need that kind of help. You need to sit down with someone and take a good amount of time and discuss a process to solve a problem. It's a consequence of the size. IBM and Oracle are monsters. They have, say, 100 more employees than Red Hat. That is the problem. But on the other side, the price is good. You could pay four times less, five times less, in an average implementation with Red Hat than with IBM. So there is a trade-off.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pricing is a little on the high side."
"It allows for a unified platform with features like case management, BPM, service orchestration, low-code development, digital process automation, CRM, and decision-making, all integrated into a single platform."
"The most valuable aspect of the solution is the various workflows."
"This is a customizable product."
"Pega BPM has features for process and operation efficiency, business security texture, various report definitions like bar chart and pie chart, and management capabilities such as dashboards."
"The product helps you to build faster."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."
More Pega Platform pros
"The main factor that separates Red Hat software from Oracle, IBM, Pegasystems, is the ability that it gives you to design the screens outside the software and connect it as another component with the BPM engine."
 

Cons

"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"Robotics could improve, as my learning curve in robotics has been challenging."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"Implementation is a challenge due to the handling of the code"
"Customers expect more out-of-box solutions to be readily available"
"The previous versions had good training documents but the updated versions need to improve the documentation."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
More Pega Platform cons
"I think the documentation for the tool, the official documentation, is not as strong as in other tools. You have lot of community. That is good. But sometimes you need - when you are working on a big client or a critical process - to be certain about certain things. So I think that the documentation for the tool, from the company, could be a little stronger."
 

Pricing and Cost Advice

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"Licensing is expensive. You need to wisely select between per user and per case."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"The price of Pega BPM is in the middle range compared to other solutions."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"The product pricing is considered reasonable compared to other solutions in the market."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
More Pega Platform pricing and cost advice
"Without any discount, you need tools that cost roughly between $80,000 to $100,000. That is less than with IBM. And on top of that you need the consulting. That will be another $200,000. So a quarter to a third of a million dollars is needed to use get started with BPM. So I usually recommend to my clients that they begin with a little project, with the community version. That way they don't spend $200,000 or $300,000, they spend $150,000 and zero on software."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
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Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
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Comparisons

ServiceNow vs Pega Platform Logo
ServiceNow vs Pega Platform
Compared 18% of the time
Camunda vs Pega Platform Logo
Camunda vs Pega Platform
Compared 15% of the time
Appian vs Pega Platform Logo
Appian vs Pega Platform
Compared 7% of the time
Microsoft Power Apps vs Pega Platform Logo
Microsoft Power Apps vs Pega Platform
Compared 5% of the time
IBM BPM vs Pega Platform Logo
IBM BPM vs Pega Platform
Compared 5% of the time
More Pega Platform Competitors
No data available
 

Product Reports

Buyer's Guide
Pega Platform
June 2025
Pega Platform reportDownload Pega Platform product report
Buyer's Guide
Business Process Management (BPM)
June 2025
Red Hat Polymita Business Suite reportDownload Red Hat Polymita Business Suite product report
 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
Polymita Business Suite
 

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
Red Hat JBoss BPM Suite combines business process management (BPM), business rules management (BRM), business resource planning, and complex event processing (CEP) technologies into a single, integrated, open source platform. JBoss BPM Suite lets project stakeholders collaborate to build business automation solutions with a choice of modeling tools. This includes a web-based authoring environment for business experts and an Eclipse plug-in for developers. A rich set of tools for process and decision management covers the full process life cycle - from modeling, simulation, and testing to deployment, monitoring, and optimization. Process and decision logic can be modeled and automated together, without the need to learn multiple tools or develop custom integrations between disparate environments.
Red Hat
 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Bayer, Grupo Televisa, RCBC, Peavey
Buyer's Guide
Business Process Management (BPM)
June 2025
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