Pega Platform and OutSystems compete in the enterprise software space, particularly in BPM and low-code development. Pega seems to have the upper hand with enterprise-level capabilities, but the choice may depend on specific needs.
Features: Pega Platform provides robust case management, seamless integration, and a no-code model, appealing for large enterprises with its extensive BPM and RPA functionalities. OutSystems offers rapid development in a low-code environment, efficient integration, and visual modeling tools, enhancing user satisfaction with a range of reusable components and drag-and-drop features.
Room for Improvement: Pega faces challenges with user experience complexity and steep learning curves, needing better cloud capabilities and a more user-friendly environment for smaller businesses. OutSystems is criticized for high costs and limited resources for small companies, requiring enhancements in workflow automation, AI integration, and a robust testing framework.
Ease of Deployment and Customer Service: Pega offers versatile deployment across on-premises and cloud environments, but customer service gets mixed reviews for delayed responses to unique issues. OutSystems excels in public and hybrid cloud deployments, with satisfactory customer service, though its long-term pricing strategies raise some responsiveness concerns.
Pricing and ROI: Pega's licensing is expensive but provides substantial ROI for large enterprises with complex needs. While less economical for smaller entities, its wide array of features justifies the cost for big companies. OutSystems, though costly, offers valuable time savings in development and deployment, leading to faster project delivery, but its pricing model may limit smaller businesses, yet ROI reflects efficiency gains, especially for enterprises heavily investing in digital transformation.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
OutSystems does support tools to help categorize components across different layers, but enhancing features related to architecture would be beneficial for accommodating new changes more easily in our existing applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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