Pega Platform and OutSystems compete in the BPM and rapid application development landscape. Pega appears to have the upper hand in enterprise-level BPM capabilities while OutSystems leads in rapid development with its user-friendly interface.
Features: Pega Platform’s notable features include robust BPM capabilities, case management, and the situational layer cake for specialized processes. It excels in complex environments with its extensive integration services. OutSystems is distinguished by its user-friendly drag-and-drop interface, seamless integration capabilities, and rapid development environment, which makes prototyping and deployment faster.
Room for Improvement: Pega Platform's areas for improvement are its complex UI, integration limitations, and high cost, impacting ease of use, especially for smaller enterprises. Enhancements in AI, RPA, and better licensing flexibility are needed. OutSystems needs stronger reporting tools, better version management, and improved cost structures for small to medium businesses.
Ease of Deployment and Customer Service: Pega Platform offers versatile deployment options, both on-premises and cloud, but requires experienced teams, affecting deployment speed. Customer service feedback is mixed, with varying responsiveness. OutSystems provides flexible deployment options favoring cloud environments, and offers generally reliable customer support, though some variability exists based on specific needs.
Pricing and ROI: Pega Platform is more expensive, justified by its enterprise-grade capabilities, providing substantial ROI for large implementations. OutSystems, while costly, offers significant ROI by reducing development time, appealing to organizations capable of the investment. Both platforms require balancing features for maximum benefit.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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