No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle Real User Experience Insight vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
67th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (8th), Active Directory Management (9th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.5%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor1.3%
Oracle Real User Experience Insight0.5%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AKM Rezaul Karim - PeerSpot reviewer
Deputy General Manager at Thakral
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to Drill down to webpage actions."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"Customer satisfaction higher than before."
"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."
"The availability of the solution is its most valuable aspect, and I can also Google anything I want and upload it on the cloud using the very helpful mobile app."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature is the Access Rights Manager."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The solution is end-to-end from the network and the application to the processes, everything about the enterprise infrastructure is being covered by the solution, it's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"SolarWinds allows network administrators to easily monitor the network by customizing the pages to see what exactly is needed, in addition to the deep statistics shown for nodes and interfaces like response time, packet loss, interface CRC, interface errors, as well as the rich graphs for all network elements."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
 

Cons

"The application resource usage has increased due to using RUEI."
"Licensing is very expensive for this solution."
"It is a bit complex for newbie."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet."
"The application resource usage has increased due to using RUEI."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"The stability, flexibility, and ease of use could be improved."
"Mapping interactions between systems."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
 

Pricing and Cost Advice

Information not available
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"The tool is available for my company at a good price point."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"The product is expensive."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"I like the pricing for this SolarWinds product."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Comms Service Provider
11%
Construction Company
7%
Insurance Company
7%
Educational Organization
12%
Financial Services Firm
8%
Government
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Oracle Real User Experience Insight, Oracle RUEI
SolarWinds SAM
 

Overview

 

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Oracle Real User Experience Insight vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.