Oracle Real User Experience Insight vs SolarWinds Server and Application Monitor comparison

Oracle and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Oracle is ranked #65, while SolarWinds is ranked #17 with an average rating of 8.0. Oracle holds a 0.6% mindshare in APM, compared to SolarWinds’s 1.2% mindshare. Additionally, 100% of Oracle users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

1,430 Views
1,373 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

6,217 Views
3,668 Comparison Views

89% willing to recommend

Oracle Real User Experience...

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and SolarWinds Server and Application Monitor are leading tools in user experience monitoring and application performance management. SolarWinds Server and Application Monitor seems to have the upper hand due to its ease of use, streamlined deployment, and overall cost-effectiveness.

What features are offered by Oracle Real User Experience Insight in comparison to SolarWinds Server and Application Monitor?

Oracle Real User Experience Insight offers detailed transaction analysis, real-time monitoring capabilities, and comprehensive feature sets. SolarWinds Server and Application Monitor provides an intuitive dashboard, comprehensive server monitoring, and versatile alert configurations.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to SolarWinds Server and Application Monitor?

Oracle Real User Experience Insight could improve the complexity of setup and the need for more detailed documentation. SolarWinds Server and Application Monitor faces occasional issues with false-positive alerts and an overloaded interface.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to SolarWinds Server and Application Monitor?

Deployment of Oracle Real User Experience Insight is complex, requiring specialized skills and extended time. SolarWinds Server and Application Monitor is straightforward to install with immediate functionality. SolarWinds receives praise for responsive customer service and effective support, whereas Oracle's support is noted to be slower and sometimes less helpful.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to SolarWinds Server and Application Monitor?

Oracle Real User Experience Insight is considered expensive with a slower return on investment due to its complexity and high setup costs. SolarWinds Server and Application Monitor offers competitive pricing, faster setup, and quicker ROI.

To learn more, read our detailed Oracle Real User Experience Insight vs. SolarWinds Server and Application Monitor Report (Updated: April 2026).

Buyer's Guide

Oracle Real User Experience Insight vs. SolarWinds Server and Application Monitor

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

65th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (8th), Active Directory Management (8th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.6%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.2%
Oracle Real User Experience Insight	0.6%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The most valuable feature is the ability to Drill down to webpage actions."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"Customer satisfaction higher than before."

"The availability of the solution is its most valuable aspect, and I can also Google anything I want and upload it on the cloud using the very helpful mobile app."

"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."

"As I mentioned in one of the other points: "Simplicity at its best"."

"From a customers point of view, they get a good return on investment because they are not paying a lot of money when you compare to what they used to pay for IBM and other large vendors."

"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."

"The graphical interfaces, GUI customizations, and alert configurations are impressive."

"The product integrates with Remedy."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."

"The most valuable feature is the Access Rights Manager."

More SolarWinds Server and Application Monitor pros

Cons

"It is a bit complex for newbie."

"The application resource usage has increased due to using RUEI."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet."

"Licensing is very expensive for this solution."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"The current script monitoring feature has limitations, especially when dealing with custom scripts."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"In terms of the dashboards on offer, they should work to improve them."

"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."

"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"

"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

Information not available

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

"The solution is overpriced in terms of application management."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"The tool is available for my company at a good price point."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"The price is too high."

More SolarWinds Server and Application Monitor pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Construction Company

13%

Comms Service Provider

13%

Insurance Company

Educational Organization

13%

Financial Services Firm

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

See all answers

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2026

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Buyer's Guide

SolarWinds Server and Application Monitor

April 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Oracle Real User Experience Insight, Oracle RUEI

SolarWinds SAM

Overview

Oracle Real User Experience Insight offers comprehensive monitoring and analysis of user interactions with web applications, delivering actionable insights to optimize performance.

Industries prioritize understanding user interactions to enhance application efficiency. Oracle Real User Experience Insight provides deep visibility into web application performance by capturing real-time data on user activity. Through advanced analytics, it identifies performance bottlenecks and areas for improvement, helping organizations maintain optimal application health and user satisfaction.

What are the key features of Oracle Real User Experience Insight?

Real-time Monitoring: Continuously tracks user interactions and application performance.
Performance Analytics: Analyzes data to identify performance bottlenecks and areas needing improvement.
Customizable Dashboards: Provides tailored views of key performance metrics relevant to business goals.
User Experience Insights: Delivers feedback on user interaction patterns for better decision-making.

What benefits should users consider when evaluating Oracle Real User Experience Insight?

Improved Application Performance: Helps maintain applications at optimal performance levels through early identification of issues.
Enhanced User Satisfaction: Offers insights to refine user interactions and overall application experience.
Resource Optimization: Provides data-driven insights enabling efficient resource allocation and management.
Increased Competitiveness: Supports continuous improvement efforts, aiding in maintaining a competitive edge.

Oracle Real User Experience Insight finds applications across sectors like finance, healthcare, and retail, where user interaction is crucial. Financial institutions utilize it for monitoring online banking services, ensuring secure and efficient transactions. In healthcare, it helps in optimizing patient portals, while in retail, it enhances online shopping experiences by analyzing customer interactions and refining application performance.

Oracle

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Andr. L. Riis AS, NetSuite

Buyer's Guide

Oracle Real User Experience Insight vs. SolarWinds Server and Application Monitor

April 2026

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