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Oracle Real User Experience Insight vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Server Monitoring (10th), Active Directory Management (10th)
 

Mindshare comparison

As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.3%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.2%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor1.2%
Oracle Real User Experience Insight0.3%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
NikhilKalwint - PeerSpot reviewer
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The most valuable feature is the ability to Drill down to webpage actions."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"The most beneficial aspect of SolarWinds Server and Application Monitor is its ability to monitor at the application level."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The solution can be deployed quickly."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"SolarWinds is a very stable platform compared to others on the market."
 

Cons

"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"SAM's software-defined network monitoring capability is also low and could be improved."
"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"The setup was complex. We had local support to assist us."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing for this solution a three out of five."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The product is expensive."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Comms Service Provider
13%
Computer Software Company
11%
Insurance Company
7%
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Oracle Real User Experience Insight, Oracle RUEI
SolarWinds SAM
 

Overview

 

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Oracle Real User Experience Insight vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2025.
872,846 professionals have used our research since 2012.