We performed a comparison between Oracle Process Cloud Service and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
"Fast prototyping."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"The interface is quite simple and easy to use, even for beginners."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The robotic process automation has increased the confidence of business users."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"This is an expensive solution."
"They need to support the solution better, at this time the company does not have enough support."
"The unit testing needs to improve, as well as the user interface."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
Earn 20 points
Oracle Process Cloud Service is ranked 28th in Process Automation with 1 review while Pega BPM is ranked 2nd in Process Automation with 55 reviews. Oracle Process Cloud Service is rated 10.0, while Pega BPM is rated 8.2. The top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Oracle Process Cloud Service is most compared with Control-M, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
