Oracle Process Cloud Service vs Pega BPM comparison

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Executive Summary

We performed a comparison between Oracle Process Cloud Service and Pega BPM based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, Camunda, Pega and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: January 2023).
672,411 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • "The licensing model for Pega BPM needs to be improved."
  • "The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
  • "The price could be lower."
  • More Pega BPM Pricing and Cost Advice →

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    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    29th
    out of 39 in Process Automation
    Views
    177
    Comparisons
    138
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    3rd
    out of 39 in Process Automation
    Views
    18,507
    Comparisons
    14,115
    Reviews
    32
    Average Words per Review
    556
    Rating
    8.2
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Oracle Process Cloud Service is a subscription-based cloud service for process automation. Offering visibility and management of business processes, and a full lifecycle process management environment including development, test and production - with tooling and run time for process design, execution, monitoring and optimization - without the need to build and maintain an IT infrastructure. Allowing you to easily extend your existing SaaS and on-premise, filling the variances in the white space between your applications. Oracle Process Cloud Service can also enhance the digital engagement of your enterprise, providing out-of-the box mobile experience for your business processes.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Offer
    Learn more about Oracle Process Cloud Service
    Learn more about Pega BPM
    Sample Customers
    Atlatl, National Pharmacies, Mitsubishi Electric
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company34%
    Financial Services Firm31%
    Manufacturing Company6%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company19%
    Comms Service Provider7%
    Government6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business7%
    Midsize Enterprise13%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Process Automation
    January 2023
    Find out what your peers are saying about BMC, Camunda, Pega and others in Process Automation. Updated: January 2023.
    672,411 professionals have used our research since 2012.

    Oracle Process Cloud Service is ranked 29th in Process Automation while Pega BPM is ranked 3rd in Process Automation with 33 reviews. Oracle Process Cloud Service is rated 0.0, while Pega BPM is rated 8.2. On the other hand, the top reviewer of Pega BPM writes "Customized for various industries, such as financial, insurance, and healthcare; has AI, decisioning, and robotics features, and an intuitive UI". Oracle Process Cloud Service is most compared with Control-M and Micro Focus Operations Orchestration, whereas Pega BPM is most compared with Camunda Platform, ServiceNow, Appian, IBM BPM and Microsoft Power Apps.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.