Oracle Customer Hub vs Oracle Data Relationship Management comparison

The compared Oracle Customer Hub and Oracle Data Relationship Management solutions aren't in the same category. Oracle Customer Hub is ranked #1 in CDI , and holds a 50.0% mindshare in the category. Oracle Data Relationship Management is ranked #7 in MDM , with an average rating of 8.5, and holds a 3.6% mindshare. Additionally, 66% of Oracle Customer Hub users are willing to recommend the solution, compared to 100% of Oracle Data Relationship Management users who would recommend it.

Oracle Customer Hub

Read 2 Oracle Customer Hub reviews

8 Views
3 Comparison Views

66% willing to recommend

Oracle Data Relationship Ma...

Read 6 Oracle Data Relationship Management reviews

262 Views
142 Comparison Views

100% willing to recommend

Oracle Customer Hub

Oracle Data Relationship Ma...

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Customer Hub

Average Rating

6.0

Number of Reviews

Ranking in other categories

Customer Data Integration (1st)

Oracle Data Relationship Ma...

Average Rating

8.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

Master Data Management (MDM) Software (7th)

Mindshare comparison

Oracle Customer Hub and Oracle Data Relationship Management aren’t in the same category and serve different purposes. Oracle Customer Hub is designed for Customer Data Integration and holds a mindshare of 50.0%.
Oracle Data Relationship Management, on the other hand, focuses on Master Data Management (MDM) Software, holds 3.6% mindshare, down 3.9% since last year.

Customer Data Integration

Master Data Management (MDM) Software

Featured Reviews

Arnold-Miranda

Enterprise Architect - Banking & Wealth at Suncorp

Its functionality and performance are adequate but it provides a single source of truth for customer data

We use it as the Master Data Management platform for a large bank in Australia which has many separate customer data repositories The intent of this platform is to provide a single source of truth for customer data. To some extent, this has been achieved. Any customer MDM project tends to be…

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reviewer951816

Senior DRM Architect at a financial services firm with 10,001+ employees

Enhancing data management with valuable workflow features while seeking improved automation capabilities

We use Oracle Data Relationship Management for enterprise reference data and finance reference data. Additionally, we utilize it for master data management in our industry It has been fine for what we need it for, adapting to changes in regulations and compliance requirements. It supports our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a single source of truth for customer data."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"The most valuable feature is the ability to use JavaScript in formulas."

"Using DRG within Oracle Data Relationship Management has been beneficial for our organization."

Cons

"OCH has adequate functionality and performance to serve a group customer master."

"Better external connections and API integrations are needed."

"Improvements are needed in the fees and the licensing part. The tool's price can be made lower."

"When we moved to the cloud, it was extremely complicated."

Pricing and Cost Advice

Information not available

"The price of the solution is very, very high."

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850,747 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

19%

Computer Software Company

13%

Real Estate/Law Firm

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Oracle Data Relationship Management?

I am not privy to pricing information, but we have a very good deal with Oracle, having an enterprise license.

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What needs improvement with Oracle Data Relationship Management?

There is a scope for improvement in automation and AI capabilities within Oracle Data Relationship Management. Better external connections and API integrations are needed.

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What is your primary use case for Oracle Data Relationship Management?

We use Oracle Data Relationship Management for enterprise reference data and finance reference data. Additionally, we utilize it for master data management in our industry.

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Comparisons

No data available

SAP Master Data Governance vs Oracle Data Relationship Management

Compared 43% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Oracle Data Relationship Management

Compared 32% of the time

Microsoft MDS vs Oracle Data Relationship Management

Compared 26% of the time

More Oracle Data Relationship Management Competitors

Product Reports

No data available

Buyer's Guide

Oracle Data Relationship Management

April 2025

Oracle Data Relationship Management report

Download Oracle Data Relationship Management product report

Also Known As

CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM

No data available

Overview

Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.

Oracle

Oracle Data Relationship Management helps proactively manage changes in master data across operational, analytical, and enterprise performance management silos. Users may make changes in their departmental perspectives while ensuring conformance to enterprise standards. Whether processing financial or analytical information, Oracle Data Relationship Management delivers timely, accurate, and consistent master data to drive ongoing operational execution, business intelligence, and performance management.

Oracle

Sample Customers

Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.

MTN, SITA

We monitor all Customer Data Integration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.