OpenText Silk Test and ZAPTEST compete in automated testing solutions. Based on feature set and compatibility, ZAPTEST appears to have an edge, particularly in environments requiring broad platform support.
Features: OpenText Silk Test offers scriptless testing for seamless system integration and effective cross-browser testing. It supports various languages, including Java and C#. Its script recording capability helps users deploy tests effortlessly. ZAPTEST stands out with a single-script methodology used for both functional and performance testing across many environments. ZAPTEST also includes a distinctive feature for executing regression test scripts across GUI-based systems. Its OCR feature supports precise object identification, extending its usability.
Room for Improvement: OpenText Silk Test could enhance user interface intuitiveness and streamline its object-oriented framework. Its cross-platform capabilities might benefit from further enhancements to match competitors. Reducing resource footprint during large test case executions could be improved. ZAPTEST may improve by refining its OCR accuracy and enhancing integration with newer software environments. Additional documentation for complex scripting scenarios would benefit users. Support for non-GUI based automation would expand its utility.
Ease of Deployment and Customer Service: OpenText Silk Test supports straightforward deployment with comprehensive support for smooth adoption. ZAPTEST offers a rapid deployment model focusing on extensive training resources, creating a robust onboarding process. Both provide quality customer service, but ZAPTEST's documentation offers flexible learning for new users.
Pricing and ROI: OpenText Silk Test involves more upfront investment, but scalability and integration capabilities ensure substantial ROI. ZAPTEST requires significant initial investment but provides cost-efficiency with its cross-platform offerings and streamlined functionality, often resulting in long-term savings.
| Product | Market Share (%) |
|---|---|
| OpenText Silk Test | 1.2% |
| ZAPTEST | 0.7% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
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