OpenText Enterprise Security Manager vs Rapid7 InsightIDR comparison

OpenText and Rapid7 are both solutions in the Security Information and Event Management (SIEM) category. OpenText is ranked #21 with an average rating of 7.0, while Rapid7 is ranked #15 with an average rating of 8.1. OpenText holds a 1.1% mindshare in SIEM, compared to Rapid7’s 2.6% mindshare. Additionally, 88% of OpenText users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

OpenText Enterprise Securit...

Read 97 OpenText Enterprise Security Manager reviews

2,406 Views
1,060 Comparison Views

88% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

3,876 Views
1,926 Comparison Views

95% willing to recommend

OpenText Enterprise Securit...

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

OpenText Enterprise Security Manager and Rapid7 InsightIDR offer comprehensive options in the realm of enterprise security management. Rapid7 InsightIDR has the upper hand in user friendliness and quick deployment.

Features: OpenText Enterprise Security Manager excels in adaptable vendor support, powerful tools like ESM and Logger, and integration capabilities. Rapid7 InsightIDR stands out with user behavior analytics, endpoint detection, and ease of integration.

Room for Improvement: OpenText Enterprise Security Manager needs more user-friendly customization, better technical support, and streamlined integration. Rapid7 InsightIDR requires better digital forensics, expanded log source support, and improved threat intelligence.

Ease of Deployment and Customer Service: OpenText Enterprise Security Manager is complex and mostly on-premises, with mixed customer service reviews. Rapid7 InsightIDR is cloud-based, quick to implement, and known for prompt service.

Pricing and ROI: OpenText Enterprise Security Manager is expensive, focused on EPS-based licensing but offers good ROI for large-scale use. Rapid7 InsightIDR offers competitive subscription pricing based on endpoints, making it cost-effective for smaller enterprises.

To learn more, read our detailed OpenText Enterprise Security Manager vs. Rapid7 InsightIDR Report (Updated: June 2025).

Buyer's Guide

OpenText Enterprise Security Manager vs. Rapid7 InsightIDR

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

15th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (26th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.1%, down from 1.5% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Gaurav Ranade

CTO at Rah Infotech Pvt Ltd

Excels at performing regression and correlation on the data

ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.

Read full review

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."

"It makes maintenance very easy."

"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."

"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."

"I am satisfied with the solution's stability."

"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."

"Support is very good."

"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."

More OpenText Enterprise Security Manager pros

"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."

"Great coverage of all systems within our network from endpoint to firewall."

"I like the tool's user analysis feature."

"The solution is very scalable in terms of the licensing model."

"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."

"Features for user behavior analytics and the rules for attack review are good."

"The solution's initial setup is easy."

"The web interface is great — very useful and user-friendly."

More Rapid7 InsightIDR pros

Cons

"The stability of ArcSight Enterprise Security Manager (ESM) is not very robust."

"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."

"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."

"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."

"The initial setup could be more straightforward."

"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."

"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."

"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."

More OpenText Enterprise Security Manager cons

"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."

"Lacks a mobile application."

"The main problem lies in the processes within the client's operating systems."

"Needs a better ability to customize the check within the console."

"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."

"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"It's a good price, it's one of the cheaper solutions."

"There is a license required for this solution."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"Aggregation can help a lot in pushing down licensing costs."

"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."

"Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."

More OpenText Enterprise Security Manager pricing and cost advice

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"The pricing is good, and it is not very expensive."

"It is more reasonably priced than other vendors."

"Rapid7 InsightIDR charges us based on the endpoints we connect to."

More Rapid7 InsightIDR pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

14%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

See all answers

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

See all answers

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

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Compared 6% of the time

Google Chronicle Suite vs OpenText Enterprise Security Manager

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Compared 9% of the time

Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 9% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 5% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 5% of the time

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Product Reports

Buyer's Guide

OpenText Enterprise Security Manager

April 2025

OpenText Enterprise Security Manager report

Download OpenText Enterprise Security Manager product report

Buyer's Guide

Rapid7 InsightIDR

May 2025

Download Rapid7 InsightIDR product report

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight

InsightIDR

Overview

OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.

OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.

What are the key features of OpenText Enterprise Security Manager?

Event Correlation Engine: Real-time threat detection with advanced correlation capabilities.
Scalability: Adapts to enterprise-level demands and complex security needs.
Integration: Seamlessly integrates with multiple platforms and third-party tools.
Customizable Dashboards: Tailored views and active lists enhance user experience.
Advanced Alerting: Provides timely incident response and security alerts.

Why should users look for reviews when evaluating OpenText Enterprise Security Manager?

Timely Incident Responses: Fast alerting and action against threats.
User-Friendly Experience: Customizable dashboards simplify monitoring tasks.
Comprehensive Security Management: Integrated log management and threat detection across domains.
Adaptability and Scalability: Supports both on-premises and cloud deployments.

In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.

OpenText

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

OpenText Enterprise Security Manager vs. Rapid7 InsightIDR

June 2025

Free Report: OpenText Enterprise Security Manager vs. Rapid7 InsightIDR

Find out what your peers are saying about OpenText Enterprise Security Manager vs. Rapid7 InsightIDR and other solutions. Updated: June 2025.

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