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OpenText Enterprise Security Manager vs Rapid7 InsightIDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (4th), Extended Detection and Response (XDR) (17th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.2% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Rapid7 InsightIDR2.4%
OpenText Enterprise Security Manager1.6%
Other96.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found the most useful is that it can be deployed to the cloud."
"The real-time analysis adds value."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"The UI is very good."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"I rate Rapid7 nine out of 10 for affordability"
"The solution's initial setup is easy."
"I like that it's a cloud-based solution."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."
"Rapid7's reporting is more robust than Tenable's."
 

Cons

"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"​In certain cases, this product does have false positives, which the company should work on."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"The searching feature in Rapid7 InsightIDR needs to evolve"
"Cloud risk assessment is one area where I think they need a lot of improvement."
"The APIs can be further improved in Rapid7."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"There is a future in AI with Rapid7, however, it is not fully operated. There are certain limitations with Rapid7 that I am working on."
 

Pricing and Cost Advice

"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"There is a license required for this solution."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"Aggregation can help a lot in pushing down licensing costs."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The solution has a mid-range price point in the market"
"The pricing and licensing are competitive."
"It is more reasonably priced than other vendors."
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"Rapid7 InsightIDR's pricing is reasonable."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
11%
Performing Arts
8%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
InsightIDR
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Rapid7 InsightIDR and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.