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OpenText Content Management vs Sharepoint 2016 Standard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users find OpenText ECM valuable for efficient multitasking and ROI, despite challenges in precise IT measurement.
Sentiment score
6.4
Sharepoint 2016 Standard boosts productivity by reducing costs, errors, and manual work, enhancing collaboration and efficiency with notable ROI.
ROI may be very short if you use OpenText Content Management system effectively.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
There has been a return on investment from using Sharepoint 2016 Standard, as documentation approval workflows, change request processes, HR onboarding and offboarding flows, document routing based on metadata, and notifications and escalations have all improved with Sharepoint being implemented.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
You can stop paying for other tools if you are willing to move to Sharepoint 2016 Standard.
Senior Team Lead at Infosys
Time saved productivity metrics means tasks that used to take a week now get resolved in one to two days with Sharepoint 2016 Standard, saving approximately five to seven days per request.
Senior Data Engineer at LTM
 

Customer Service

Sentiment score
4.7
OpenText's customer service is responsive but faces delays, with inconsistent efficiency and a need for expertise improvement.
Sentiment score
6.1
SharePoint 2016 Standard's customer service is praised for responsiveness, knowledgeable support, and valuable resources, requiring internal expertise for technical issues.
The staff lacks adequate knowledge.
Practice Director at a outsourcing company with 51-200 employees
Currently, they are improving support and transitioning to a new solution, which is better than what they implemented in the past three to four years.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
The customer support for Sharepoint 2016 Standard is very active and responsive.
Senior Team Lead at Infosys
The response was quite swift, the engineers were quite knowledgeable, and they were able to resolve my issue in the shortest possible time.
Technical Support Engineer at Horizon/Bespoke Labs
When I contacted the support team, they helped me recover the file in a very efficient and supportive way.
Senior Data Engineer at LTM
 

Scalability Issues

Sentiment score
7.2
OpenText Content Management excels in scalability and adaptability, supporting large organizations despite documentation challenges, with seamless system integration.
Sentiment score
7.5
SharePoint 2016 Standard offers scalable document management, enhanced security, and workflow capabilities, requiring careful infrastructure planning for optimal performance.
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
Practice Director at a outsourcing company with 51-200 employees
Zero downtime patching means adding servers or patching can be done without weekend outages.
Senior Data Engineer at LTM
The security and reliability enhancements make it very scalable.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard is highly scalable.
Senior Team Lead at Infosys
 

Stability Issues

Sentiment score
7.0
OpenText Content Management is stable but needs enhancements in alerting and performance, with improvements noted in newer versions.
Sentiment score
8.8
SharePoint 2016 Standard is praised for stability, reliability, scalability, and adaptability, with minor slowdown issues attributed to external factors.
The product is quite stable if it is well-managed.
Practice Director at a outsourcing company with 51-200 employees
I have not seen any crashes or downtimes so far.
Analyst at Synergy Connect
I have not found any bugs myself, so for me, Sharepoint 2016 Standard is pretty stable.
Technical Support Engineer at Horizon/Bespoke Labs
I use it on a daily basis for most of my tasks, and I have not faced any stability issues.
Senior Data Engineer at LTM
 

Room For Improvement

OpenText Content Management needs feature enhancements, better integration, improved performance, and more robust support and AI capabilities.
SharePoint 2016 Standard requires navigation, performance, and interface enhancements along with improved modernization, AI, integration, and mobile usability.
The expectation from the customer versus the product explanation needs alignment.
Practice Director at a outsourcing company with 51-200 employees
Another important aspect is the improvement of the artificial intelligence already embedded in OpenText Content Management solution.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms.
Senior Data Engineer at LTM
I would assess the integration of Microsoft Office apps within Sharepoint 2016 Standard for document management as lacking.
Technical Manager at IBM
Whatever use case I have been involved in or whatever additional things that I needed, I have always been able to find those on Sharepoint 2016 Standard.
Analyst at Synergy Connect
 

Setup Cost

OpenText Content Management is costly and complex, but offers comprehensive solutions, potentially deterring medium-sized businesses despite its strengths.
Enterprise users find Sharepoint 2016 Standard cost-effective, with lower pricing and competitive setup costs compared to other systems.
If you compare it to an archiving solution and you are using content management only for archiving, the cost of the license may seem too high, as you are paying for a license that not only includes archiving but also controls the full life cycle of information, connects with SAP and Salesforce, features a native connection with Office 365, and supports parallel editing.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
Practice Director at a outsourcing company with 51-200 employees
My experience with pricing, setup cost, and licensing for Sharepoint 2016 Standard has been that it offers very competitive price plans, which are good for business.
Senior Team Lead at Infosys
Only choose 2016 if you have a clear upgrade hybrid plan before 2026 and do not start any new 2016 projects unless they are planned for fewer than two years of use with air-gapped security.
Senior Data Engineer at LTM
 

Valuable Features

OpenText Content Management integrates with major apps, enhancing productivity with security, automation, and robust search features for efficient document handling.
SharePoint 2016 Standard enhances collaboration and productivity with document management, integration, and secure data sharing for enterprises.
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
Practice Director at a outsourcing company with 51-200 employees
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Sharepoint 2016 Standard has positively impacted my organization by providing a very good data repository and organization of various amounts of information that is stored in these Sharepoint sites.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard has role-based access control, which secures our enterprise data effectively.
Data Engineer at a outsourcing company with 201-500 employees
It integrates well with other Microsoft products through Office 365.
Senior Team Lead at Infosys
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (13th)
Sharepoint 2016 Standard
Ranking in Enterprise Content Management
6th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 6.0%, down from 10.6% compared to the previous year. The mindshare of Sharepoint 2016 Standard is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Sharepoint 2016 Standard0.4%
OpenText Content Management6.0%
Other93.6%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
Nishant Chauhan - PeerSpot reviewer
Senior Data Engineer at LTM
Centralized document libraries have streamlined daily collaboration and improved team productivity
In terms of improvements for Sharepoint 2016, I see how it can be improved regarding performance tweaks. Limiting view columns plus items is important because each extra column adds approximately 0.5 seconds of render time for 1,000 items. I keep default views under five to six columns and fewer than 1,000 items, utilizing filters such as "today" and "me". The next point is to avoid Group By on large lists as it adds HTML and slows rendering. Collapsed groups can make it worse, but using datasheet view for bulk edits renders faster than the standard view. Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms. In terms of user experience with adoption, governance and naming can be improved. Outdated sites plus inconsistent navigation make people revert to email. Setting naming rules, archive policies, and owners helps governance protect ROI. Ensuring optimized search queries, avoiding wildcards, and limiting results will lead to three times faster answers. Pushing OneDrive for Business sync will enable people to work offline. 2016 added durable links so links do not break when files move. Cutting customizations will make non-customized pages load much faster, so removing heavy web parts and custom JavaScript on homepages is essential. Reducing IT tickets can still be enhanced within these improvements. In addition to the needed improvements regarding user training, integrations, and support, I would stress the importance of these areas. Achieving a perfect ten for Sharepoint 2016 Standard would involve addressing a few issues. The mobile user experience feels clunky versus modern, and the absence of Power Automate makes some workflows feel dated. While search is good, it is not comparable to Google for intranet use. Additionally, support ending in 2026 is a ticking clock that needs consideration.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Government
10%
Energy/Utilities Company
6%
Construction Company
29%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What is your experience regarding pricing and costs for Sharepoint 2016 Standard?
I was not focused on the pricing, setup cost, and licensing for Sharepoint 2016 Standard.
What needs improvement with Sharepoint 2016 Standard?
I do not think there is anything missing in Sharepoint 2016 Standard. It is a vast platform and whatever use I plan to have on Sharepoint, I can navigate through it or search things on Google or an...
What is your primary use case for Sharepoint 2016 Standard?
I started using Sharepoint 2016 Standard when I joined my current role because all of the files that we work on in collaboration with my teammates are stored on Sharepoint. It is quite a useful pla...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
No data available
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Information Not Available
Find out what your peers are saying about OpenText Content Management vs. Sharepoint 2016 Standard and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.