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OpenText Content Management vs Sharepoint 2016 Standard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Users find OpenText ECM valuable for efficient multitasking and ROI, despite challenges in precise IT measurement.
Sentiment score
6.8
Sharepoint 2016 Standard enhances collaboration, reduces errors and costs, and accelerates decision-making with improved workflows and security.
ROI may be very short if you use OpenText Content Management system effectively.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Through automation, we have been able to save significant cost and money while reducing errors.
Human Resources Specialist at UPS
Overall, sixty to seventy percent of turnaround time was saved with Sharepoint 2016 Standard.
SharePoint developer at a consultancy with 51-200 employees
There has been a return on investment from using Sharepoint 2016 Standard, as documentation approval workflows, change request processes, HR onboarding and offboarding flows, document routing based on metadata, and notifications and escalations have all improved with Sharepoint being implemented.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
 

Customer Service

Sentiment score
4.7
OpenText's customer service is responsive but faces delays, with inconsistent efficiency and a need for expertise improvement.
Sentiment score
7.0
SharePoint 2016 Standard's customer service is praised for its 24/7 responsiveness, though some prefer internal team support.
The staff lacks adequate knowledge.
Practice Director at a outsourcing company with 51-200 employees
Currently, they are improving support and transitioning to a new solution, which is better than what they implemented in the past three to four years.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
The customer support for Sharepoint 2016 Standard is very active and responsive.
Senior Team Lead at Infosys
Since it is on-premises, internal expertise plays a big role.
SharePoint developer at a consultancy with 51-200 employees
The customer support for Sharepoint 2016 Standard is very responsive and proactive twenty-four hours a day, seven days a week.
Senior Software Engineer at Wells Fargo
 

Scalability Issues

Sentiment score
7.2
OpenText Content Management excels in scalability and adaptability, supporting large organizations despite documentation challenges, with seamless system integration.
Sentiment score
7.3
SharePoint 2016 Standard is scalable, secure, and adaptable, effectively managing complex tasks and access control in sensitive environments.
There is not enough documentation about scaling, which makes it difficult to enhance or modify environments without significant effort.
Practice Director at a outsourcing company with 51-200 employees
The security and reliability enhancements make it very scalable.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard is very scalable because it has continued to handle my organization's growth efficiently.
Human Resources Specialist at UPS
Sharepoint 2016 Standard's scalability for my organization is very effective because it has continued to grow with my organization and handle my organizational needs.
Data Analyst at AT&T
 

Stability Issues

Sentiment score
7.0
OpenText Content Management is stable but needs enhancements in alerting and performance, with improvements noted in newer versions.
Sentiment score
8.6
Sharepoint 2016 Standard provides stable, scalable, secure performance and efficient document management, ideal for critical environments like the Ministry of Justice.
The product is quite stable if it is well-managed.
Practice Director at a outsourcing company with 51-200 employees
Sharepoint 2016 Standard is very stable as I have not experienced any downtime or lagging.
Human Resources Specialist at UPS
Sharepoint 2016 Standard is stable, as I have not experienced any downtime.
Data Analyst at AT&T
Sharepoint 2016 Standard is very stable.
Senior Software Engineer at Unilever
 

Room For Improvement

OpenText Content Management needs feature enhancements, better integration, improved performance, and more robust support and AI capabilities.
SharePoint 2016 Standard requires better integration, improved functionality, enhanced UI, faster performance, and modern design support.
The expectation from the customer versus the product explanation needs alignment.
Practice Director at a outsourcing company with 51-200 employees
Another important aspect is the improvement of the artificial intelligence already embedded in OpenText Content Management solution.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
If an employee makes some changes in a file and if we want to redo the changes, it does not allow us to go to the original files.
Senior Software Engineer at Unilever
I would assess the integration of Microsoft Office apps within Sharepoint 2016 Standard for document management as lacking.
Technical Manager at IBM
Faster page loading and improved file movements from folder to folder in Sharepoint 2016 Standard would enhance the platform.
Human Resources Specialist at UPS
 

Setup Cost

OpenText Content Management is costly and complex, but offers comprehensive solutions, potentially deterring medium-sized businesses despite its strengths.
Sharepoint 2016 Standard offers a cost-effective pricing model, providing enterprises with economical and competitive documentation system solutions.
If you compare it to an archiving solution and you are using content management only for archiving, the cost of the license may seem too high, as you are paying for a license that not only includes archiving but also controls the full life cycle of information, connects with SAP and Salesforce, features a native connection with Office 365, and supports parallel editing.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
Practice Director at a outsourcing company with 51-200 employees
My experience with pricing, setup cost, and licensing for Sharepoint 2016 Standard is that it is very cost-effective.
Senior Software Engineer at Wells Fargo
The cost is very cost-effective and relatively competitive compared to other alternatives.
Data Analyst at AT&T
My experience with pricing, setup cost, and licensing has been very cost-effective and affordable.
Senior Software Engineer at Unilever
 

Valuable Features

OpenText Content Management integrates with major apps, enhancing productivity with security, automation, and robust search features for efficient document handling.
SharePoint 2016 Standard enhances collaboration, security, and efficiency with integration, real-time access, and robust data management features.
The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability.
Practice Director at a outsourcing company with 51-200 employees
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application.
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Sharepoint 2016 Standard has positively impacted my organization by providing a very good data repository and organization of various amounts of information that is stored in these Sharepoint sites.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard has role-based access control, which secures our enterprise data effectively.
Data Engineer at a outsourcing company with 201-500 employees
Notifications from workflows are available, and it enables secure document sharing with version control, automated approval workflows, and team-specific collaboration sites.
Senior Software Engineer at Wells Fargo
 

Categories and Ranking

OpenText Content Management
Ranking in Enterprise Content Management
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Content Collaboration Platforms (12th)
Sharepoint 2016 Standard
Ranking in Enterprise Content Management
16th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of OpenText Content Management is 8.0%, down from 11.2% compared to the previous year. The mindshare of Sharepoint 2016 Standard is 0.3%. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Management8.0%
Sharepoint 2016 Standard0.3%
Other91.7%
Enterprise Content Management
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
Trevors Misigo - PeerSpot reviewer
Senior Team Lead at Infosys
Cloud file sharing has transformed secure collaboration and protected our data after cyber attacks
The best features Sharepoint 2016 Standard offers, in my opinion, are that it organizes our documents and other materials into folder libraries within a custom website and provides sharing tools and rules specific to that site. It integrates well with other Microsoft products through Office 365. Adding and removing users is easy for administrators. Its simple document structure makes it clear where to best store documents. Out of those features, I find myself appreciating the integration with Office 365 the most, which makes it easier to share files and collaboration. I would also like to highlight that features such as version control to view any changes made and access control over any file or folder stand out to me. Additionally, the intuitive mobile application for easy access on the go enhances our experience. Sharepoint 2016 Standard has positively impacted my organization because since we had a cyber attack in 2017 and implemented this tool, it has been a secure and easy way to store files and access files for the people who are given permission. It can be accessed from anywhere as long as you have an internet connection. Collaboration has been made easier between departments and also with remote employees and clients.
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
11%
Financial Services Firm
10%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.
What is your experience regarding pricing and costs for Sharepoint 2016 Standard?
Pricing for Sharepoint 2016 Standard, in my view, is favorable, as it is based on the days of person-hours worked. In contrast, while attempting to implement another documentation system, the costs...
What needs improvement with Sharepoint 2016 Standard?
Sharepoint 2016 Standard can be improved by continuing to evolve with changing technology. Integration with third-party workflows would improve it.
What is your primary use case for Sharepoint 2016 Standard?
My main use case for Sharepoint 2016 Standard is data collection of many policies and procedure documentation and reporting and project management materials. I use Sharepoint 2016 Standard for cond...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
No data available
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Information Not Available
Find out what your peers are saying about OpenText Content Management vs. Sharepoint 2016 Standard and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.