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OpenText Cloud Service Automation vs Rapid7 InsightCloudSec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Rapid7 InsightCloudSec
Ranking in Cloud Management
14th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (10th), AI Observability (6th)
 

Mindshare comparison

As of March 2026, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. The mindshare of Rapid7 InsightCloudSec is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightCloudSec0.9%
OpenText Cloud Service Automation1.2%
Other97.9%
Cloud Management
 

Featured Reviews

reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…
Arun Babu - PeerSpot reviewer
SOC analyst at a media company with 1,001-5,000 employees
Daily endpoint monitoring has improved investigations and saved time but detection rules still need tuning
It is important to note that Rapid7 InsightCloudSec's features are not 100% precise, but I find about 70% of the time it is satisfactory. I would like to suggest that you improve it to be more precise, ideally making it 100% if possible. Some cases in Rapid7 InsightCloudSec indicate that the log is not enough, as they mostly just generate alerts, and the synchronization between data connectors is often problematic, particularly in terms of not being in sync always, especially between the AD and Rapid7 alerts, which generates numerous false positives. Additionally, the traditional rules should be updated, as this is a main point worth mentioning since we spend a lot of time fine-tuning these traditional rules. I suggest improving the legacy detection rules. If there are any authentication cases, such as impossible travel activity where a user has their SharePoint hosted in a different location, Rapid7 can often trigger alerts, creating confusion as we cannot fine-tune it properly. Another issue is with honeypot access. We sometimes lack necessary logs because Defender's advanced threat protection scanning gets detected as honeypot activity by Rapid7, leading to annoying and noisy alerts that we need to constantly close. If you can improve the traditional detection rules to reflect current detection rules, it would make it significantly easier for us to manage, as we constantly need to check legacy rules to update or possibly turn them off. Updating the legacy rules should be a priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"Scalability is the most valuable feature to us."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"The tool's most valuable feature is life cycle management."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"It runs every hour and has been reliable since I started."
"The fastest scanning is the best feature Rapid7 InsightCloudSec offers, helping me respond to threats quickly in my daily operations."
"Since implementing Rapid7 InsightCloudSec, manual cloud security checks have been reduced by around forty to fifty percent, and mean time to resolve misconfigurations has dropped from several hours to under thirty minutes on average, significantly improving efficiency and client confidence."
"Rapid7 InsightCloudSec impacts the organization positively by acting as a shield against hackers and ransomware, providing effective protection to data and infrastructure."
"The tool provides centralized visibility through dashboards and alerts, allowing customers to receive reports on cloud vulnerabilities and security posture. Rapid7 InsightCloudSec provides customers with a robust understanding of cloud security."
"I can confirm money and time savings with Rapid7 InsightCloudSec, as we can scan the entire IP range simultaneously instead of manually checking each asset for vulnerabilities, reducing the need for technicians to move around the organization and thus saving significant time."
"I find the security frameworks and security tools valuable, as they are good in the infrastructure of the code security and are also good at threat protection."
"ICSE is cheaper compared to other tools and has a pleasant user experience with good support."
 

Cons

"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I haven't found very user friendly things, some are a little tricky."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"Rapid7 InsightCloudSec needs to provide more granular search capabilities, such as the ability to search back the last three months."
"The platform could be improved with more customizable dashboards and reporting."
"The tool needs to improve its documentation."
"Some cases in Rapid7 InsightCloudSec indicate that the log is not enough, as they mostly just generate alerts, and the synchronization between data connectors is often problematic, particularly in terms of not being in sync always, especially between the AD and Rapid7 alerts, which generates numerous false positives."
"There are a lot of other solutions in the market, not only providing the features of a CSPM, but also CNAPP."
"The login piece needs improvement."
"They didn't have any documentation on how to patch it."
"For a first-time user who starts using Rapid7 InsightCloudSec, it is somewhat complicated to navigate through the UI and search for logs or vulnerabilities, so this is one aspect that could be improved."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"We're doing an annual subscription. There are additional expenses, but not within the confines of this platform."
"Companies generally buy this tool because the pricing is not that high."
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Top Industries

By visitors reading reviews
No data available
Insurance Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for Rapid7 InsightCloudSec?
The pricing, setup cost, and licensing for Rapid7 InsightCloudSec are reasonable, and since our organization is growing, I have observed that the more numbers you have, the less costly the product ...
What needs improvement with Rapid7 InsightCloudSec?
I would say that because Rapid7 InsightCloudSec does not have automatic patching capabilities, it provides recommendations, but it does not execute anything from within Rapid7 InsightCloudSec. It h...
What is your primary use case for Rapid7 InsightCloudSec?
In my role, my main use case for Rapid7 InsightCloudSec is for vulnerability management, where I scan my machines to see zero-day vulnerabilities and receive remediation tactics recommended by Rapi...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
DivvyCloud
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Fannie Mae, 3M, PizzaHut, Spotify, Autodesk, Discovery
Find out what your peers are saying about OpenText Cloud Service Automation vs. Rapid7 InsightCloudSec and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.