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Opal vs SAP Identity Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opal
Ranking in User Provisioning Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (19th), Access Management (21st)
SAP Identity Management
Ranking in User Provisioning Software
7th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
Identity Management (IM) (16th)
 

Mindshare comparison

As of October 2026, in the User Provisioning Software category, the mindshare of Opal is 1.1%, up from 0.6% compared to the previous year. The mindshare of SAP Identity Management is 4.4%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
SAP Identity Management4.4%
Opal1.1%
Other94.5%
User Provisioning Software
 

Featured Reviews

Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 501-1,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"The most valuable feature is the user experience for managing information."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
 

Cons

"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"Opal can be improved in some ways."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"The product needs better UI customization and the administration console is outdated in this version."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"Research and marketing need to be improved."
"The standard one is not friendly and very time-consuming for elementary operation."
"I have encountered issues with the host authentication feature."
 

Pricing and Cost Advice

Information not available
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Educational Organization
11%
Comms Service Provider
11%
Construction Company
8%
Manufacturing Company
13%
Outsourcing Company
10%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

No data available
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Information Not Available
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Opal vs. SAP Identity Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.