Observer GigaStor vs Zenoss Cloud comparison

Viavi Solutions and Zenoss are both solutions in the Network Monitoring Software category. Viavi Solutions is ranked #92, while Zenoss is ranked #76. Viavi Solutions holds a 0.2% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 100% of Viavi Solutions users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Observer GigaStor

Read 7 Observer GigaStor reviews

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171 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

633 Views
444 Comparison Views

100% willing to recommend

Observer GigaStor

Zenoss Cloud

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and Observer GigaStor are competing in IT systems monitoring and data management. Zenoss Cloud gains favor due to its flexibility and strong support, while Observer GigaStor is favored for its advanced features.

Features: Zenoss Cloud offers seamless integration with cloud-native environments, providing real-time analytics, and offering predictive insights. Its versatility caters to diverse infrastructures. Observer GigaStor provides deep packet inspection, comprehensive network performance analysis, and unparalleled data visibility.

Room for Improvement: Zenoss Cloud could enhance its feature depth, improve in-depth data analysis, and advance in network performance insights. Observer GigaStor may benefit from simplified deployment, cost reductions, and a more user-friendly experience.

Ease of Deployment and Customer Service: Zenoss Cloud provides a simplified deployment process with robust customer support, suitable for organizations of any size. Observer GigaStor requires a more intricate setup, with expert-level customer assistance to facilitate integration.

Pricing and ROI: Zenoss Cloud is attractive due to competitive pricing and a scalable cost model promising better ROI over time. Observer GigaStor, although more expensive initially, offers long-term value through its extensive features, justifying the higher price point.

To learn more, read our detailed Observer GigaStor vs. Zenoss Cloud Report (Updated: April 2025).

Buyer's Guide

Observer GigaStor vs. Zenoss Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Observer GigaStor

Ranking in Network Monitoring Software

92nd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

Zenoss Cloud

Ranking in Network Monitoring Software

76th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"It's easy to use."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The product offers good documentation that helps with initial training."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The most valuable feature is the flexible discovery mechanism."

Cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"It would be ideal if the product offered sound alerts."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

Pricing and Cost Advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

18%

Manufacturing Company

10%

University

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

Comparisons

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Compared 28% of the time

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Compared 23% of the time

Cisco Nexus Dashboard Data Broker vs Observer GigaStor

Compared 19% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 16% of the time

AppNeta by Broadcom vs Observer GigaStor

Compared 14% of the time

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Compared 38% of the time

Nagios XI vs Zenoss Cloud

Compared 35% of the time

SolarWinds AppOptics vs Zenoss Cloud

Compared 15% of the time

Centreon vs Zenoss Cloud

Compared 12% of the time

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Product Reports

Buyer's Guide

Observer GigaStor

April 2025

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Buyer's Guide

Zenoss Cloud

April 2025

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Observer GigaStor vs. Zenoss Cloud

April 2025

Free Report: Observer GigaStor vs. Zenoss Cloud

Find out what your peers are saying about Observer GigaStor vs. Zenoss Cloud and other solutions. Updated: April 2025.

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