Observer GigaStor vs OpenText Network Operations Management comparison

Viavi Solutions and OpenText are both solutions in the Network Monitoring Software category. Viavi Solutions is ranked #83, while OpenText is ranked #58 with an average rating of 8.0. Viavi Solutions holds a 0.5% mindshare in NMS, compared to OpenText’s 0.4% mindshare. Additionally, 100% of Viavi Solutions users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Observer GigaStor

Read 7 Observer GigaStor reviews

2,083 Views
1,312 Comparison Views

100% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

1,325 Views
1,047 Comparison Views

75% willing to recommend

Observer GigaStor

OpenText Network Operations...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Observer GigaStor and OpenText Network Operations Management compete in network monitoring and operations management. OpenText stands out due to its comprehensive features and broader network management scope.

Features: Observer GigaStor offers in-depth packet analysis, robust storage capabilities, and efficient data retrieval, enhancing network assessments. OpenText Network Operations Management provides extensive monitoring across complex network environments, advanced automation for performance optimization, and integration with various network components for seamless management.

Room for Improvement: Observer GigaStor could enhance its user interface to simplify data visualization, improve integration with other systems, and reduce the complexity of setup procedures. OpenText Network Operations Management may benefit from enhancing real-time analytics capabilities, increasing customization options in reporting, and streamlining its feature-rich environment to improve user experience.

Ease of Deployment and Customer Service: OpenText Network Operations Management is known for its seamless deployment and robust customer service, with an intuitive setup process that accelerates integration into existing systems. Observer GigaStor provides detailed documentation and support, assisting in technical implementation, though the optimization process might require more time.

Pricing and ROI: Observer GigaStor involves a higher initial setup cost, offering substantial value in environments needing in-depth packet analysis, potentially yielding significant ROI in targeted use cases. OpenText Network Operations Management also represents a significant investment but is noted for delivering value through its extensive features and management capabilities, balancing cost relative to features and potential ROI.

To learn more, read our detailed Observer GigaStor vs. OpenText Network Operations Management Report (Updated: April 2026).

Buyer's Guide

Observer GigaStor vs. OpenText Network Operations Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Observer GigaStor

Ranking in Network Monitoring Software

83rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)

OpenText Network Operations...

Ranking in Network Monitoring Software

58th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (19th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
OpenText Network Operations Management	0.4%
Observer GigaStor	0.5%
Other	99.1%

Network Monitoring Software

Featured Reviews

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

More Observer GigaStor pros

"When it comes to customization, Micro Focus is more mature than its competitors."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

Cons

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

"Maybe the graphical user interface could be simplified to allow people to use it more easily."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."

"I would like to have more than 4TB of storage available in the portable version of this solution."

More Observer GigaStor cons

"It may need a more customizable UI."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

"The user interface is outdated and needs improvement, especially for service and topology maps."

Pricing and Cost Advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Construction Company

19%

Financial Services Firm

15%

Government

Healthcare Company

Construction Company

24%

Comms Service Provider

15%

Healthcare Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

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What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

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What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

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Comparisons

Wireshark vs Observer GigaStor

Compared 14% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 8% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 6% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

More Observer GigaStor Competitors

SolarWinds NPM vs OpenText Network Operations Management

Compared 21% of the time

ManageEngine OpManager vs OpenText Network Operations Management

Compared 16% of the time

Cisco DNA Center vs OpenText Network Operations Management

Compared 14% of the time

ThousandEyes vs OpenText Network Operations Management

Compared 12% of the time

IBM Tivoli NetCool vs OpenText Network Operations Management

Compared 10% of the time

More OpenText Network Operations Management Competitors

Product Reports

Buyer's Guide

Observer GigaStor

April 2026

Download Observer GigaStor product report

Buyer's Guide

Network Management Applications

May 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

No data available

Micro Focus Network Operations Management

Overview

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

OpenText Network Operations Management offers a comprehensive suite of tools designed for efficient network operations and management. It helps organizations streamline their network processes, ensuring enhanced performance and reliability in complex IT environments.

The platform is robust, providing capabilities that align with industry needs for automation and integration. Its powerful analytics and monitoring features enable IT teams to effectively manage network performance, detect anomalies, and ensure uptime. OpenText Network Operations Management supports scalable IT infrastructures, ensuring reliable operations in both cloud and on-premises settings.

What are the key features of OpenText Network Operations Management?

Scalable Monitoring: Provides continuous visibility into network performance across all environments.
Automation: Reduces manual tasks through automated workflows and alerts.
Incident Management: Enables rapid detection and resolution of network issues.
Analytics: Offers insights through advanced analytics tools to optimize operations.

What benefits or ROI can be expected from OpenText Network Operations Management?

Increased Efficiency: Streamlined processes and automation lead to higher productivity.
Cost Reduction: Minimizes downtime and reduces maintenance costs.
Improved Reliability: Enhances network uptime and performance.
Scalability: Easily adapts to growing network demands.

OpenText Network Operations Management is utilized in sectors like finance, healthcare, and manufacturing, where reliable network performance is crucial. It supports critical operations by ensuring seamless integration and effective management of network resources in these industries.

OpenText

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

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Buyer's Guide

Observer GigaStor vs. OpenText Network Operations Management

April 2026

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