Try our new research platform with insights from 80,000+ expert users

Norton Small Business vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
8.6
Trellix Endpoint Security delivers substantial ROI and cost savings, exceeding 300%, by efficiently preventing security breaches and reducing expenses.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
7.6
Trellix Endpoint Security support is praised for expertise but inconsistent service and slow response times need improvement.
I would rate their customer service nine out of ten.
The response time is a notable issue.
Some engineers are knowledgeable.
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
7.6
Trellix Endpoint Security is highly scalable, easily integrating across environments for diverse needs, especially excelling in cloud setups.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.5
Trellix Endpoint Security is stable and reliable, with improved versions addressing issues and users rating it highly.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Trellix Endpoint Security struggles with performance, detection speed, administration complexity, and compatibility, needing better automation and scalability.
The product does not seem to be cloud-native.
It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Trellix Endpoint Security offers flexible pricing, valued for bundled deals, despite higher costs and per-user licensing concerns.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Trellix Endpoint Security excels in centralized management, offering robust, adaptive cybersecurity with seamless integration and user-friendly remote control features.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (13th), SSL VPN (6th)
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.3%, up from 0.9% compared to the previous year. The mindshare of Trellix Endpoint Security is 2.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Educational Organization
42%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about Norton Small Business vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.