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NICE Robotic Automation vs OpenText Magellan AI-Augmented Capture [EOL] comparison

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Buyer's Guide
Robotic Process Automation (RPA)
April 2024
Executive Summary

We performed a comparison between NICE Robotic Automation and OpenText Magellan AI-Augmented Capture [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
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Featured Review
Anonymous User
Great support, good automation technology, and dynamic interfaces
Combining automation technology with human work is certainly an invaluable advantage, yet on the condition that high-performing tools such as NICE... Read more →
Use OpenText Magellan AI-Augmented Capture [EOL]?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

    • More NICE Robotic Automation Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about NICE Robotic Automation?
    Top Answer:Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a… more »
    Read all 6 answers   →
    What is your experience regarding pricing and costs for NICE Robotic Auto...
    Top Answer:In the configuration phase, you need to have a certain degree of knowledge of Windows and Linux environments. That said, the wizards and manuals are of good quality. For the price, I would say that… more »
    Read all 4 answers   →
    What needs improvement with NICE Robotic Automation?
    Top Answer:There is nothing so relevant to complain about except a few more options in the debug monitor (which is already very powerful and useful right now). There are a few areas for improvement in the… more »
    Read all 5 answers   →
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    Ranking
    22nd
    out of 81 in Robotic Process Automation (RPA)
    Views
    1,240
    Comparisons
    766
    Reviews
    3
    Average Words per Review
    594
    Rating
    7.7
    Unranked
    In Robotic Process Automation (RPA)
    Comparisons
    Learn More
    NICE
    OpenText
    Overview

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    AI-augmented capture is a data analytics solution that takes content capture to the next level. Leveraging artificial intelligence (AI), it improves business processes by augmenting capture with institutional knowledge derived through machine learning to automate classification, entity extraction and routing at scale. Information is captured from content in documents and routed to the appropriate workflow, based on context and priority, from the moment it enters the enterprise.

    Sample Customers
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
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    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm14%
    Retailer7%
    Comms Service Provider7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
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    767,847 professionals have used our research since 2012.

    NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 7 reviews while OpenText Magellan AI-Augmented Capture [EOL] doesn't meet the minimum requirements to be ranked in Robotic Process Automation (RPA). NICE Robotic Automation is rated 7.6, while OpenText Magellan AI-Augmented Capture [EOL] is rated 0.0. The top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". On the other hand, NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate, whereas OpenText Magellan AI-Augmented Capture [EOL] is most compared with .

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.