Earn 20 points
WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
AI-augmented capture is a data analytics solution that takes content capture to the next level. Leveraging artificial intelligence (AI), it improves business processes by augmenting capture with institutional knowledge derived through machine learning to automate classification, entity extraction and routing at scale. Information is captured from content in documents and routed to the appropriate workflow, based on context and priority, from the moment it enters the enterprise.
NICE Robotic Automation is ranked 26th in Robotic Process Automation (RPA) with 3 reviews while OpenText Magellan AI-Augmented Capture is ranked 13th in Intelligent Document Processing (IDP). NICE Robotic Automation is rated 6.4, while OpenText Magellan AI-Augmented Capture is rated 0.0. The top reviewer of NICE Robotic Automation writes "Easy to deploy and lets you create all required features, but needs better GUI, better connectivity, and more online information". On the other hand, NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kofax RPA and Kryon RPA, whereas OpenText Magellan AI-Augmented Capture is most compared with Automai RPA, ABBYY FlexiCapture, OpenText Intelligent Capture and Redwood Software - Finance Automation Edition.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.