Earn 20 points
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
OpenConnect’s AutoiQ enterprise-class RPA software is designed to automate tasks (regardless of complexity) and workflows and improve first-pass efficiency. AutoiQ is an indispensable part of OpenConnect’s path to automation success.
NICE Robotic Automation is ranked 26th in Robotic Process Automation (RPA) with 3 reviews while OpenConnect AutoiQ is ranked 48th in Robotic Process Automation (RPA). NICE Robotic Automation is rated 6.4, while OpenConnect AutoiQ is rated 0.0. The top reviewer of NICE Robotic Automation writes "Easy to deploy and lets you create all required features, but needs better GUI, better connectivity, and more online information". On the other hand, NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Kofax RPA and Kryon RPA, whereas OpenConnect AutoiQ is most compared with UiPath.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.