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Netsurion vs Seceon Open Threat Management Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
Seceon Open Threat Manageme...
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. The mindshare of Seceon Open Threat Management Platform is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Seceon Open Threat Management Platform0.8%
Netsurion0.8%
Other98.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Vaibhav Patkar - PeerSpot reviewer
CISO at Orient Technologies Pvt. Ltd.
Offers remediation capabilities and provides a bird's-eye view of events happening in your environment, summarizing critical events that need attention
One drawback is that it becomes so easy to use that users may lose the habit of manual checks and balances. As a security person, you should always worry about potential threats. If you have a very useful and easy tool, you might lose the ability to think differently and critically. For example, in a group of ten people, if nine think the same way and one thinks differently, you should consider the tenth person's perspective because they might have valuable insights. Having a great product is not always beneficial because you may become too dependent on it, which can be problematic in the long term. If you lose your critical thinking skills, you might not recognize when something abnormal is happening. While the system will notice, systems can have their own challenges and issues. I'm not criticizing the product itself but emphasizing the importance of not being overly dependent on machines. Similar to what we see with Tesla cars, no matter how advanced, there is always a chance things may not work as expected. So, the users need to prepare for that eventuality. Seceon Open Threat Management Platform has some add-ons that they sell as part of the whole suite, but not individually. If they sold them individually, they could potentially get more business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"What I like most about Netsurion is the level of visibility and reporting."
"The most valuable feature of this solution is its artificial intelligence."
"We only recently started using Seceon, so we aren't taking advantage of all its features yet. We have enabled some proactive alerts about utilization and bottlenecks from high traffic."
"Seceon Open Threat Management Platform notifies only genuine alerts. It offers plenty of options that are suitable for MSPs."
"The solution is very cost-effective compared to Splunk and LogRhythm."
"You can use different solutions in a single platform which is very easy and attractive for customers."
"It is effective because it has threat intelligence from across the world and constantly checks and updates for new threats."
"The main thing is the value proposition. It is one of the most sophisticated yet affordable solutions that I've come across. It is also one of the easiest-to-manage yet comprehensive solutions for a SOC analyst. Its customizations are really good, and it has a lot of integrations. It is multi-tenant and very fast to onboard. Its stability is 100%. We've never had an outage with it. It doesn't require extensive hardware resources. Its level of support is also very good. They have a very responsive technical team."
"Seceon Open Threat Management Platform provides a more straightforward implementation that is better than Splunk and offers an AI-based platform with machine learning and deep learning capabilities."
 

Cons

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"I would like to see the dashboard come up more quickly."
"The product could be improved by including sandboxing capabilities in the next release."
"The product should improve the triggering rate."
"The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there."
"The product could be improved by including sandboxing capabilities in the next release."
"Seceon Open Threat Management Platform sells some add-ons as part of the whole suite but not individually. If they sold them individually, they could potentially attract more business."
"It needs more compatibility for co-managed solutions."
"The dashboard has always been an issue."
"It would be better if they offered global coverage."
 

Pricing and Cost Advice

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Our pricing for Netsurion last year was US $52,000 per year."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"The solution is cheap and very competitive. It offers good tuning in terms of the pricing. Other solutions like Palo Alto and IBM are more expensive."
"The pricing is very competitive. It's not expensive."
"The price is quite reasonable."
"It has a per-asset model instead of an ingestion-based model, which gives predictable pricing. In terms of price, it is in the middle to lower range of SIEMs that it competes against. It is the most affordable solution that we have implemented so far. It was much more affordable than anything else I've implemented."
"We used the solution's trial version for two months and later purchased it."
"Seceon Open Threat Management Platform is cost-effective because it's a comprehensive platform that offers high availability."
"I find Seceon OTM's pricing to be reasonable, not too high or low, just okay for the market standards. I can't disclose specific figures, we pay on a quarterly basis under a service model. I would rate it eight out of ten. As a customer, I always hope for better pricing options."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise1
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Seceon Open Threat Management Platform?
The pricing of Seceon Open Threat Management Platform is very reasonable.
What needs improvement with Seceon Open Threat Management Platform?
There are areas for improvement in the customization options. Every ( /products/every-reviews ) quarter, they are developing the platform with new updates based on feedback provided.
What is your primary use case for Seceon Open Threat Management Platform?
We are a Managed Security Service Provider (MSSP ( /categories/managed-security-services-providers-mssp )), and we provide services to our customers.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Seceon OTM, Seceon aiSIEM, aiSIEM, Seceon Open Threat Management
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Caduceus, SUNY
Find out what your peers are saying about Netsurion vs. Seceon Open Threat Management Platform and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.