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Netsurion vs Seceon Open Threat Management Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
Seceon Open Threat Manageme...
Ranking in Security Information and Event Management (SIEM)
37th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. The mindshare of Seceon Open Threat Management Platform is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
TamimKhan - PeerSpot reviewer
Customization options need improvement but valuable threat management features and reasonable pricing benefit service providers
We are a Managed Security Service Provider (MSSP), and we provide services to our customers Seceon Open Threat Management Platform offers valuable features such as XDR and EDR. I also find the SOC and SOAR features valuable. Log management is another key functionality of the product. There are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Expediting incident response is really great."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"I like that it's an AI-based platform. The most valuable feature is that it's a comprehensive solution. Most tools in the marketplace are comprised of miscellaneous items. They fail to provide real-time remediation features. However, with Seceon Open Threat Management Platform, anything you can think of in cybersecurity, like auto-remediation, real-time response, and even on-premise components, is available in a single platform. So, it's perfect for finance and healthcare who don't want to share their data with a third party like the cloud. You can have this on-premise as well. So, the expenditure will be lower as less human intervention is required."
"It offers a holistic approach with multiple solutions blended into one platform."
"The algorithm used in Seceon OTM is clear and logical, categorizing events as needed. This helps us identify and respond to threats effectively."
"You can use different solutions in a single platform which is very easy and attractive for customers."
"The solution is very cost-effective compared to Splunk and LogRhythm."
"The pricing of Seceon Open Threat Management Platform is very reasonable."
"The most valuable feature of this solution is its artificial intelligence."
"The main thing is the value proposition. It is one of the most sophisticated yet affordable solutions that I've come across. It is also one of the easiest-to-manage yet comprehensive solutions for a SOC analyst. Its customizations are really good, and it has a lot of integrations. It is multi-tenant and very fast to onboard. Its stability is 100%. We've never had an outage with it. It doesn't require extensive hardware resources. Its level of support is also very good. They have a very responsive technical team."
 

Cons

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"We are at the client’s end, offering services. They don’t know about security rules and benchmarks. We are working on the discovery and remediation but we don’t really have the intelligence that was available while working with other tools. Human working is also very essential for the solution. The automatic session is impossible to play since it needs to touch Redfin for further analysis. No one has breached our clients."
"The management console could use some enhancements."
"For small to medium-sized customers, Seceon Open Threat Management Platform is good. However, for large enterprises, it is not as effective."
"The product should improve the triggering rate."
"The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there."
"The dashboard has always been an issue."
"It is a standalone solution now. They need to make it into a cloud-based subscription model. It needs more compatibility for co-managed solutions. It can also have more threats and deeper integration with Microsoft."
"It would be ideal with the processing was more manageable. Not many customers are willing to have a dedicated server with two CPUs and one TB of memory. The cost of this is huge for a smaller organization."
 

Pricing and Cost Advice

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Seceon Open Threat Management Platform is cost-effective because it's a comprehensive platform that offers high availability."
"The pricing is very competitive. It's not expensive."
"The price is quite reasonable."
"The solution is cheap and very competitive. It offers good tuning in terms of the pricing. Other solutions like Palo Alto and IBM are more expensive."
"We used the solution's trial version for two months and later purchased it."
"I find Seceon OTM's pricing to be reasonable, not too high or low, just okay for the market standards. I can't disclose specific figures, we pay on a quarterly basis under a service model. I would rate it eight out of ten. As a customer, I always hope for better pricing options."
"It has a per-asset model instead of an ingestion-based model, which gives predictable pricing. In terms of price, it is in the middle to lower range of SIEMs that it competes against. It is the most affordable solution that we have implemented so far. It was much more affordable than anything else I've implemented."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
Computer Software Company
25%
Financial Services Firm
14%
Healthcare Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Seceon Open Threat Management Platform?
The algorithm used in Seceon OTM is clear and logical, categorizing events as needed. This helps us identify and respond to threats effectively.
What is your experience regarding pricing and costs for Seceon Open Threat Management Platform?
The pricing of Seceon Open Threat Management Platform is very reasonable.
What needs improvement with Seceon Open Threat Management Platform?
There are areas for improvement in the customization options. Every ( /products/every-reviews ) quarter, they are developing the platform with new updates based on feedback provided.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Seceon OTM, Seceon aiSIEM, aiSIEM, Seceon Open Threat Management
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Caduceus, SUNY
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