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Netsurion vs Red Canary comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
8.6
Red Canary offers exceptional, proactive customer support with regular check-ins and emergency on-call services, enhancing user satisfaction.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
6.7
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
8.4
Users praise Red Canary for its stability and smooth, reliable performance, even within a short two-month usage period.
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Red Canary users seek on-premise versions, language support, firewall improvements, summary features, and pricing adjustments for smaller institutions.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Enterprise users find Red Canary's pricing fair at $100 per device annually, though some prefer lower costs.
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Red Canary integrates with EDR software for real-time threat detection, automation, and compliance support in banking and security.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Netsurion
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Extended Detection and Response (XDR) (18th)
Red Canary
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Endpoint Detection and Response (EDR) (40th), Risk-Based Vulnerability Management (14th)
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Netsurion is 0.3%, down from 0.5% compared to the previous year. The mindshare of Red Canary is 4.1%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
Educational Organization
15%
Computer Software Company
13%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Red Canary MDR?
The most valuable feature of the solution is its automation part.
What needs improvement with Red Canary MDR?
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Netsurion vs. Red Canary and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.