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Netsurion vs OpenText Behavioral Signals comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
6.7
OpenText Behavioral Signals' support is responsive and skilled, but resolution may be slow and feedback sometimes lacks depth.
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
6.3
OpenText Behavioral Signals faces scalability challenges, while technologies like ArcSight Intelligence excel, prompting consideration of alternatives like Splunk.
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
8.4
OpenText Behavioral Signals is praised for its stability, receiving high ratings and fostering user trust through reliable performance.
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
OpenText and ArcSight require updates for usability, scalability, and pricing to compete with QRadar and Splunk effectively.
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
OpenText Behavioral Signals offers enterprise-priced licensing options with additional charges for new features not in the base license.
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
OpenText Behavioral Signals synthesizes diverse logs, customizes environments, and enhances efficiency with a user-friendly, consolidated interface.
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
OpenText Behavioral Signals
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (15th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. The mindshare of OpenText Behavioral Signals is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Computer Software Company
25%
Government
11%
Manufacturing Company
7%
Financial Services Firm
6%
Government
18%
Computer Software Company
17%
Manufacturing Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Find out what your peers are saying about Netsurion vs. OpenText Behavioral Signals and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.