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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
66
Ranking in other categories
Software Defined Storage (SDS) (11th), HCI (14th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Russ Le Puill - PeerSpot reviewer
Proactive support with improved speed and resilience
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our infrastructure, so that could have been a bit clearer. It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well. Our StarWind command center doesn't seem to have all the options available currently, which support is investigating for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"The scalability is great, because it can scale independently."
"In terms of helping us with storage persistence across private and hybrid clouds, we do store data internally and in Azure. It has allowed us to consolidate a number of workloads, across our old NetApp and a number of our older storage arrays, into a single unit and have that unit also working with Azure."
"The most valuable feature of this solution is the SolidFire interface."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"The most valuables features of it are the deduplication and the compaction because the ratios are much better than what we normally get on our FAS storage."
"Our goal with NetApp HCI is to have no single point of failure."
"The ease of deployment is a positive feature that allows us to scale easily."
"The pricing and discounts given by Starwind on the hardware were unmatched."
"The presence of built-in storage saved the company from having to purchase a separate storage array and related network equipment."
"The sales process is easy."
"The hardware footprint is perfect. It fits in our rack perfectly, and we were able to condense a lot of physical servers we had. It has greatly eliminated the excess stuff in our server rack..."
"With proactive support, StarWind deploys and configures the solution for you."
"The hosts came preconfigured, and it was plug-and-play."
"The solution has provided our company with a fully redundant virtual environment at half the cost of a traditional SAN implementation."
"Overall, the solution has improved our system's performance. I was concerned about the physical-to-virtual conversion of our database server. It's actually much faster now, as a virtualized host on this Hyper-V cluster."
 

Cons

"The vCenter keeps crashing, meaning that there is no stability in our environment."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"I would like to see the implementation process improved."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"The problem is that it needs to be much more stable, for example, when I want to do the upgrade to 1.7 that just released, I also need to issue a ticket to the support guy in India and he asked me to deploy another mlock. There are a lot of manual steps compared with other products."
"I'd like to see some additional graphics capabilities because I'd like to look at some virtual desktop integration for CAD software."
"I would like to see a better upgrade process, like the one that ONTAP has."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"The web-managed interface (a separate VM) could be better."
"It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well."
"Possible new features could be CSV-level snapshot capability, Veeam integration, and maybe a more straightforward setup. Granted, you don't have to worry about setups with the HCA, but if you want to implement StarWind vSAN in a lab to test it is a tedious setup process."
"Most meetings are done via Zoom, and I'm sure you could switch to a text based conversation if needed as they seem like a very accommodating team. It's not something I would worry about if you are a potential client."
"The only thing my team has recommended improving on is possibly a StarWind-customized GUI to monitor the overall system health, similar to 5nine Manager."
"CSVs require the storage to be configured through iSCSI, even though the storage is local."
"I think some performance metrics would be nice to see, especially on the storage side."
"We haven't had to use the ProActive Premium Support feature much yet. But they contacted me one time because there was a glitch on one server, a networking issue... I have not seen the problem since."
 

Pricing and Cost Advice

"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its pricing is lower than our previous solution."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"The price of the solution is okay but could improve."
"Its price is comparable to the competitors in the market."
"The licensing fees are renewed annually."
"This solution reduced our maintenance costs. We were going to have to pay one to two million dollars to put in compute nodes. We are avoiding those costs."
"I honestly feel that there's no one else in the market doing what they're doing for the price point that they're doing it at. That's why I asked them about investing in their company. I think that the options they're providing and the software that they have is sort of revolutionary for the price point... The total cost was $24,400."
"In terms of cost, a storage array is more expensive... For half the cost of Compellent, I got two hosts, more storage, and redundancy."
"I was able to bring the price per year down by going out to a five-year plan."
"Our entire package was around $35,000 for everything, including three years of support."
"It's an all in one package, making it very easy."
"When I researched they came the most cost-effective."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"The Nutanix piece was about $45,000, getting close to $50,000 with all the licensing involved, whereas the StarWind was less than half of that, after Microsoft licensing and such."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
16%
Computer Software Company
11%
Manufacturing Company
10%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise22
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for StarWind HyperConverged Appliance?
It's not the cheapest, however, the solution works incredibly well and is so simple to licence and maintain.
What needs improvement with StarWind HyperConverged Appliance?
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our inf...
What is your primary use case for StarWind HyperConverged Appliance?
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so Virtual machines and two old SANs. All of this was running on 10+ year-old refurbished...
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Sears Home and Franchise Business
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