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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
66
Ranking in other categories
Software Defined Storage (SDS) (12th), HCI (15th)
 

Featured Reviews

MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Russ Le Puill - PeerSpot reviewer
IT Manager at St Peter's Church of England Aided School
Proactive support with improved speed and resilience
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our infrastructure, so that could have been a bit clearer. It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well. Our StarWind command center doesn't seem to have all the options available currently, which support is investigating for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetApp HCI is a stable solution."
"The NetApp Deployment Engine that comes with it makes the actual deployment and usage very easy. That's our primary focus and it's hyper-converged. That's something that we want to use as well."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"It is easy to set up, and you don't have to do much work to get it to do what it needs to do."
"The ease of deployment is a positive feature that allows us to scale easily."
"The multi-vertical aspect is what is most valuable for us. The main reason we wanted a multi protocol was because Amazon was not able to provide us with access to the same data as we could get from Linux and Windows lengths. That was our value proposition for this solution."
"It has reduced our hypervisor footprint by around 20%."
"It is easy to administrate the solution, and the company handles its technical support well."
"Live migration between nodes was quick and simple."
"The StarWind array has greatly improved our workflow internally as it is quite easy to use and provides robust features that allow us to provide anything our clients need quickly and efficiently."
"I do like that I can manage StarWind with a console running on my local desktop."
"The solution has provided our company with a fully redundant virtual environment at half the cost of a traditional SAN implementation."
"UI Options are simple and easy to find."
"We run probably 16 virtual machines, and all of them are now highly available, and highly redundant."
"This solution came preconfigured. All we needed to do was plug it in and move our VMs."
"We also substantially reduced network complexity by eliminating that standalone SAN. That reduced complexity has allowed us to concentrate on improving other areas of our network."
 

Cons

"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"I would like to see higher level graphics support because we are going to be doing some virtual desktop for our CAD software, and I want to be able to support AutoCAD and Cantillo on remote desktop machines."
"The networking needs improvement."
"To improve the product, they should make it more flexible."
"The administration side of it needs to be improved. We expect an easier interface and a single upgrade for updating the infrastructure."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"The fact that it doesn't have all the data points we need and all the historical data that I would like. I find that a lot of the performance analysis is done through support, where they have something that we don't have. It would be nice just to have all that on-prem."
"The monitoring and report software is a bit hit and miss."
"It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well."
"Multi cluster support for their Command Console would be very beneficial. Currently, you can only work with a single cluster at a time. The console is new so I expect much growth in this area in the near future. The other area that could be improved is the tech support locale."
"That situation, where Dell EMC servers were going down, has been my only real difficulty... it ended up being something that the wider audience of Dell EMC was actually aware of as an issue. Neither the StarWind technicians nor the Dell EMC technicians were able to actually identify that problem sooner than a week or so... The communication between Dell EMC support and StarWind support, in that particular scenario, left something to be desired, for me. I did express those concerns to StarWind and they were very responsive to that."
"I'd like a better UI and some limitations on "breaking it.""
"The only real flaw that I have seen so far is this hard drive that was accidentally ejected because when it was received and added back into the RAID. There was an error there. It was not added back into the RAID correctly, so I have an outstanding hard disk. Apparently, a guy just knocked it with his hand as he was in my office, so it was just a small eject. He said that he didn't crash into anything. That is the only thing that has reared its head."
"I think that the pre-installation questionnaire was a little confusing and ambiguous."
"We have to pay for support, which is high-end support. That can be expensive, at least for us."
 

Pricing and Cost Advice

"Its price is comparable to the competitors in the market."
"All the licenses are included when you buy the program."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The price of the solution is okay but could improve."
"The licensing fees are renewed annually."
"When I researched they came the most cost-effective."
"A desired feature or service would be the ability to have a hardware subscription plan that ensures routine hardware updates in conjunction with hyper-converged software."
"We looked at Nutanix and found it did almost the same thing but for more money. In fact, StarWind was nearly one-third of the price; it cost us £36,000. That includes five years of monitoring... The Nutanix was near enough £110,000 for relatively the same amount of performance and storage."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"In terms of cost, a storage array is more expensive... For half the cost of Compellent, I got two hosts, more storage, and redundancy."
"The other solutions we were looking at were priced much higher than this and they didn't necessarily have full redundancy... Nutanix and VxRail were in the final running... but it came down to our price point."
"I honestly feel that there's no one else in the market doing what they're doing for the price point that they're doing it at. That's why I asked them about investing in their company. I think that the options they're providing and the software that they have is sort of revolutionary for the price point... The total cost was $24,400."
"Its cost was reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
Educational Organization
17%
Computer Software Company
10%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise22
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for StarWind HyperConverged Appliance?
It's not the cheapest, however, the solution works incredibly well and is so simple to licence and maintain.
What needs improvement with StarWind HyperConverged Appliance?
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our inf...
What is your primary use case for StarWind HyperConverged Appliance?
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so Virtual machines and two old SANs. All of this was running on 10+ year-old refurbished...
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Sears Home and Franchise Business
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