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NetApp HCI [EOL] vs StarWind HyperConverged Appliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
StarWind HyperConverged App...
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
66
Ranking in other categories
Software Defined Storage (SDS) (11th), HCI (14th)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Russ Le Puill - PeerSpot reviewer
Proactive support with improved speed and resilience
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our infrastructure, so that could have been a bit clearer. It would be amazing if there was, perhaps, a more automated process for updating the hosts themselves, although the maintenance mode works well. Our StarWind command center doesn't seem to have all the options available currently, which support is investigating for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature, currently, is the density of the system as hardware. I'm able to leverage the density of the product and remove bigger hardware which requires more space, cooling, and power costs, obviously. There are cost savings, obviously."
"The most valuable feature is the software design storage that really provided a faster, agile, easier to scale up and out storage path."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"The ease of deployment is a positive feature that allows us to scale easily."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"HCI has helped with storage persistence across private and hybrid clouds for the last year. It's faster and more reliable with minimal downtime, as it doesn't require any maintenance."
"NetApp HCI is a stable solution."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
"Their support team is extremely helpful, and they are pretty friendly and knowledgeable."
"The most valuable feature is the high-availability. We have three nodes, and all data will be synched instantly through all the nodes. Even if we had a disaster where two nodes failed, containing dozens of critical machines, almost automatically, all the loads would be run on the remaining node."
"The customer service has been the most valuable feature of the product to me."
"The solution has easily deployed instances for multiple fast-paced projects."
"Being able to log on to the GUI to see specific data and usage statistics, executing clones, starting and stopping VMs, etc., is great."
"Reliability and overall uptime are key as we're also hosting client environments in addition to our own."
"Servers came pre-configured for our environment and as soon as they were in the rack, Starwind got them up and running."
"It did not hurt that the price for the hardware and three years of support cost less than the disparate hardware the cluster used to run on."
 

Cons

"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"I would like to see a better upgrade process, like the one that ONTAP has."
"It is difficult to get acclimated to all the new features quickly. The onboard process could be improved to bring clients up to speed faster."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"To improve the product, they should make it more flexible."
"They could improve the packaging."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"We ran into some issues with going from Hyper-V 2012 R2 to Hyper-V 2019."
"Maybe they could have a support portal that you can have direct access to a current support representative."
"What would have to be done urgently is the adaptation of the hardware to the configuration."
"Product shipments did have a few bumps along the way, but that's to be expected when using any shipping company."
"A desired feature or service is the ability to have a hardware subscription plan that ensures routine hardware updates in conjunction with the hyper-converged software."
"I wish I understood what goes into the StarWind software a little bit better. To me, it's kind of magic the way some of it works. As an IT professional, you don't really want things to be magic. I do wish there was a little more "Here's how it works." There could be more documentation given to administrators..."
"The only issue we have seen is with the StarWind Server Manager. We have had to continually reboot the server in order to use it."
"The only area that the product could improve would be user training."
 

Pricing and Cost Advice

"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its pricing is lower than our previous solution."
"The licensing fees are renewed annually."
"Its price is comparable to the competitors in the market."
"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"The HCA price is all-inclusive (setup, hardware, support, warranty), except for your standard Microsoft Server licensing."
"I was able to bring the price per year down by going out to a five-year plan."
"I honestly feel that there's no one else in the market doing what they're doing for the price point that they're doing it at. That's why I asked them about investing in their company. I think that the options they're providing and the software that they have is sort of revolutionary for the price point... The total cost was $24,400."
"The other solutions we were looking at were priced much higher than this and they didn't necessarily have full redundancy... Nutanix and VxRail were in the final running... but it came down to our price point."
"We looked at Nutanix and found it did almost the same thing but for more money. In fact, StarWind was nearly one-third of the price; it cost us £36,000. That includes five years of monitoring... The Nutanix was near enough £110,000 for relatively the same amount of performance and storage."
"There is a bit of a start-up cost. Having never used HCAs before, I was reluctant to buy it. I would suggest that you jump in and do it, as I wish I hadn't wasted so much time."
"When I researched they came the most cost-effective."
"The Nutanix piece was about $45,000, getting close to $50,000 with all the licensing involved, whereas the StarWind was less than half of that, after Microsoft licensing and such."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
19%
Financial Services Firm
19%
Computer Software Company
12%
Comms Service Provider
8%
Educational Organization
14%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is your experience regarding pricing and costs for StarWind HyperConverged Appliance?
It's not the cheapest, however, the solution works incredibly well and is so simple to licence and maintain.
What needs improvement with StarWind HyperConverged Appliance?
There was a long delay with shipping, which we weren't expecting, but we were kept updated throughout. It wasn't made clear to us that we needed to provide our own SFP modules to connect to our inf...
What is your primary use case for StarWind HyperConverged Appliance?
We desperately needed to update yet downsize our data centre. We had six hosts for only approximately 14 or so Virtual machines and two old SANs. All of this was running on 10+ year-old refurbished...
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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