N2WS Backup & Recovery vs Synology DSM comparison

N2WS and Synology are both solutions in the Backup and Recovery category. N2WS is ranked #42 with an average rating of 9.0, while Synology is ranked #18 with an average rating of 9.0. N2WS holds a 0.2% mindshare in BRS, compared to Synology’s 1.9% mindshare. Additionally, 100% of N2WS users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

N2WS Backup & Recovery

Read 8 N2WS Backup & Recovery reviews

332 Views
175 Comparison Views

100% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

2,068 Views
1,585 Comparison Views

100% willing to recommend

N2WS Backup & Recovery

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

N2WS Backup & Recovery and Synology DSM are competing in the cloud and NAS backup solutions market. N2WS Backup & Recovery seems to have the upper hand in cloud integration and backup speed, while Synology DSM is favored for its versatility and range of applications.

Features: N2WS Backup & Recovery is valued for its efficient AWS cloud backup, snapshot management, and disaster recovery features. Synology DSM is appreciated for its extensive range of built-in applications, RAID support, and multimedia management capabilities. Synology DSM provides a broader feature set, making it more versatile for diverse user needs.

Room for Improvement: Users indicate that N2WS Backup & Recovery could improve in terms of user experience and support for additional cloud platforms. Synology DSM users suggest enhancements in system performance, especially under heavy load, and better third-party app integration.

Ease of Deployment and Customer Service: N2WS Backup & Recovery is praised for its straightforward deployment process in AWS environments. Customer service is responsive but could be more proactive. Synology DSM deployment is generally simple, though some advanced features require technical knowledge. Its customer service receives mixed reviews, with some users noting improvement is needed.

Pricing and ROI: N2WS Backup & Recovery tends to have higher initial setup costs, but users often report a strong ROI due to the reduced downtime and efficient disaster recovery. Synology DSM's pricing is seen as reasonable, especially considering the hardware purchase. Users of Synology DSM often feel the overall value justifies the cost, despite varying ROI experiences.

To learn more, read our detailed N2WS Backup & Recovery vs. Synology DSM Report (Updated: June 2025).

Buyer's Guide

N2WS Backup & Recovery vs. Synology DSM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N2WS Backup & Recovery

Ranking in Backup and Recovery

42nd

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Cloud Backup (32nd), Disaster Recovery (DR) Software (23rd)

Synology DSM

Ranking in Backup and Recovery

18th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of N2WS Backup & Recovery is 0.2%, up from 0.1% compared to the previous year. The mindshare of Synology DSM is 1.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Hitesh Jethwa

Solutions Architect at Newera Informatique pvt.ltd

User-friendly, easy to deploy, and stable

I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ease of use."

"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."

"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."

"The product is successful with the SMB market."

"The backup and restore functionality is very easy to use and manage."

"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."

"The backup and recovery are the most valuable features. So, our developers can work with confidence."

"The initial setup is easy."

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The most valuable aspect is its ability to handle multiple disks."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"Synology DSM is very easy to work and operate."

More Synology DSM pros

Cons

"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."

"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."

"There is room for improvement in stability."

"The GUI has room for improvement."

"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."

"The solution has the option to take backup on-prem servers, but it's not very efficient."

"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."

"The GUI could be slightly improved."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"Users may lose their data if they don't configure the solution properly."

"Synology DSM's user interface is not quite intuitive."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"The platform could be much more cost-effective and flexible for integrating third-party products."

More Synology DSM cons

Pricing and Cost Advice

"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."

"The price is not cheap, nor is it costly."

"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."

"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."

"The purchasing process through the AWS Marketplace is easy. Just click the button."

"It's very economical and worth the cost."

"The solution’s pricing is neither cheap nor expensive."

"The price of the solution is very good."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

"Synology DSM is a cheap solution."

"It is quite an affordable solution."

"Synology DSM is a free tool."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

14%

Manufacturing Company

University

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N2WS Backup & Recovery?

N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.

See all answers

What is your experience regarding pricing and costs for N2WS Backup & Recovery?

I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.

See all answers

What needs improvement with N2WS Backup & Recovery?

N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

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Compared 27% of the time

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Compared 26% of the time

Druva Phoenix vs N2WS Backup & Recovery

Compared 18% of the time

Eon.io vs N2WS Backup & Recovery

Compared 15% of the time

Rubrik vs N2WS Backup & Recovery

Compared 14% of the time

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Veeam Data Platform vs Synology DSM

Compared 15% of the time

NetApp SnapCenter vs Synology DSM

Compared 9% of the time

UrBackup vs Synology DSM

Compared 9% of the time

GoodSync vs Synology DSM

Compared 5% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 5% of the time

More Synology DSM Competitors

Product Reports

Buyer's Guide

Disaster Recovery (DR) Software

June 2025

Download N2WS Backup & Recovery product report

Buyer's Guide

Synology DSM

May 2025

Download Synology DSM product report

Also Known As

N2WS Cloud Protection Manager

Synology DiskStation Manager (DSM)

Overview

N2WS Backup & Recovery is a comprehensive backup and recovery solution designed to protect critical data and applications in the cloud. The solution is highly regarded for its ease of use, making it a popular choice for organizations of all sizes. With its help, users can easily manage backups, schedule backups, and restore data and applications with just a few clicks.

N2WS Backup & Recovery also has a range of advanced features, including automated backup policies, cross-region replication, and disaster recovery capabilities.

N2WS

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

Coca-Cola, tecRacer, Cloudar, Goodwill

Information Not Available

Buyer's Guide

N2WS Backup & Recovery vs. Synology DSM

June 2025

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